Appointment Notifications

There are multiple ways Genbook can notify your business and staff of new appointments. First, it’s important to remember that…

Groupon-Genbook setup guide

This guide will show you how to set up your new Genbook account and enable your Groupon promotion for online…

Creating an Offer

Genbook Offers is an easy and powerful way to run specials, deals and promotions right from your Genbook application. We’ll…

Offers: the fine print

When you are creating an offer, it’s important to pay special attention to the Fine Print section of your Offer…

Offers: payments and refunds

Below you’ll find some useful information regarding how Offers payments and refunds are handled. Offer Payments All payments made by…

Setting Staff Hours

The Staff Hours tab on every staff member’s page (formerly known as Offline Mask) lets you set that staff member’s…