When your customers book appointments via their smartphones, they’ll see a mobile-optimized version of your online scheduling site. Each page is formatted for cleaner, faster display in mobile browsers, so your customers have an easy time scheduling on the go. Below is a quick look at Genbook’s mobile scheduling experience, from start to finish.

If you have multiple service categories, a customer is first asked to select a category, by tapping on it.

NEWMobileBookingFlow1

Next, your customer can choose a service.

NEWMobileBookingFlow2

Your customer then selects a staff member (or “No Preference” if you have that option enabled).

NEWMobileBookFlow3
 Date and time selection is done on two pages in the mobile booking experience. First, the customer selects a date for the appointment.
NEWMobileBookFlow4

Then, your customer chooses the time of the appointment (on that selected date).

NEWMobileBookFlow5

Your customer will enter contact details on the next screen.

NEWMobileBookFlow6

Finally, the customer reviews and confirms the appointment details (or makes any necessary changes).

NEWMobileBookFlow8

The confirmation screen will contain all the appointment details, including the unique Confirmation Reference # and any Confirmation Messages you’ve created. This screen also includes a “Book another appointment” button your customer can click to make a new appointment. (Important: Using this button won’t cancel or move the existing appointment. It simply lets the customer create a brand new, separate appointment).

NEWMobileBookFlow9
Sign up to Genbook’s 30-day free trial today!

Related posts

Everything You Need to Know About the “Book Now” B... We’ll cut right to the chase: if you’re a service-based business such as a salon, barbershop, or spa, you need to have a website.  Having a str...
Google Booking: How to Use Reserve with Google to ... Getting your business to show up on Google can do wonders for your visibility and traffic. Today, 46 percent of all Google searches have a local inten...
The Community – Powered by Genbook Introducing the Community - Powered by Genbook   The Community powered by Genbook has just launched and we're kicking it off with a special h...
A Quick Guide to Manager Point of Sale (POS) on iP... We're pretty excited about this one! The Genbook Manager app for iPhone is now equipped with awesome Point of Sale (POS) options! This will make charg...