We understand the need many businesses have for double appointments or overlapping appointments at any given time, so we’ve built a versatile Double Appointments feature. Now, each of your staff members can handle multiple appointments at the same time, at staggered start times, or in any other way you need your appointments to overlap.

double appointments genbook

Scheduling a second appointment at a time that overlaps an existing appointment is easy.

First, click any open time slot close to the existing appointment. Select a service as usual, then use the time drop-down menu to select the time at which the customer wants to schedule. You should see the time available, even if an existing appointment already covers it.

double appointments genbook

Fill in your customer’s details and save that new appointment. The two appointments should show up beside each other in the same column.

double appointments genbook


There’s no need to worry about customers accidentally double-booking you, since Double Appointments can only be made Offline, by you, directly in your Calendar. The Online Scheduling Page works as it always has, making time slots that have appointments in them unavailable to your customers. You still have full control of if, when, and how your business uses the Calendar’s Double Appointment capabilities.

Not using Genbook yet? Try Genbook for free using our 30-day free trial to see all the ways it can help your business!

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