To add a new Offline appointment to your Genbook calendar, just click any open time slot (do not click on any of the words, just in the white/blank space of the time slot). An appointment details form like the one below will appear, giving you lots of control over the appointment’s length, date and time, even the staff member with whom the appointment is scheduled.

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If the appointment fulfills a YourOffers purchase, then you’ll want to enter the Offer ID in the top field, where it says “Enter Offer ID”. Otherwise, choose a service for the appointment from the second drop-down menu (the one with a gear icon beside it).  You’ll notice that the service’s duration and cost are automatically populated into the respective fields. If the service you choose is one for which you require customers to enter their addresses, the form will expand to include fields where you can enter address details.
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Once you start to enter the client’s name, if he/she is already in your system, you’ll be able to choose the full name and autofill the rest of his/her details.

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If you need to move an appointment to a different time/date or staff member, you can do so by clicking on it in your calendar, then adjusting whichever element you want to change.

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You’ll probably notice that you also have a “Recurring” tab, in which you can make the appointment repeat as needed.

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