If you’re a business owner who’s always in your calendar, then you’ve probably noticed that a light green block containing the words “Appointment pending” shows up every once a while. When it does, you’re unable to click on or edit the time slot(s) it’s covering.

Pending Appointment

This simply means one of your clients is in the process of making an online appointment, using the BookNow button or link you’ve cleverly posted on your site or elsewhere! That time slot is temporarily unavailable, to ensure you don’t end up double booked. Once the client confirms it, their details will appear on your calendar.

New Appointment
If the client doesn’t finish making the appointment for whatever reason, the green block will disappear and the time slot will once again be available in a few minutes.

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