Universal BookNow! Button for your Website
Your clients simply click on the BookNow! button that we provide you to embed on your website, your email newsletter, your Facebook page, or just about anywhere you'd like.
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Hassle-Free Online Scheduling
Unlimited Online Appointments
With Genbook there's no limit to the number of new appointments you will receive. Promote your online scheduling availability to new and existing customers through a BookNow! button on your website. Appointment and customer details are automatically entered into your Genbook Calendar and Customer Contact Database.
Unlimited Staff & Services
Whether you are a sole-operator or a multi-staff business, Genbook will work for you. List your staff members and customize their hours, availability, and type of services so your customers can schedule the appointment they need, and the provider of their choice. List as many services as you like - each with its own name, description, duration, price, and staff member.
Unique Scheduling Webpage with Customizable URL
Your very own Scheduling Webpage with your business details, logo, Google Maps, Customer Reviews, and more. Genbook hosts, maintains and optimizes your page for all major Search Engines so existing and new clients can simultaneously search for and confirm appointments online, in real-time, 24x7.
Precision Scheduling
Only accept appointments at 9:00, 11:00 and 3:00? With Precision Scheduling, the exact times your customers can schedule a service and the precise length of the appointments are fully customizable. You can even specify booking intervals in as little as 15 minute increments.
12-Month Advance Scheduling
Allow your customers to schedule appointments as much as 12 months in advance - or as soon as tomorrow. You set the rules.
Recurring Appointments
With Genbook, you can quickly create and manage Recurring Appointments for your regular customers. Genbook will automatically send email reminders 24-hours before each appointment to confirm the service.
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Genbook Anywhere Anytime
Flexible Online Appointment Calendar
A fully-featured and easy-to use appointment calendar that gives you total control over your online availability plus the flexibility to effectively manage your entire schedule. Access daily or weekly calendar views, set up recurring appointments, and drag-and-drop appointments for easy changes. You have access online from anywhere, anytime!
Automatic Appointment Notifications & Reminders
Your staff and your customers receive automatic email confirmations of all booked appointments. Your customers will also receive a timely email reminder prior to their scheduled appointments.
Synchronize Other Calendars with Genbook
Synchronize your Genbook Calendar to Outlook, Google Calendar, iCal and many others with our industry-standard calendar sharing and synchronization features. You, your staff, and your customers will always be in synch.
SMS Text Message Notifications
You and your staff can receive instant SMS text message notifications for each new online appointment. Stay connected through any phone.
Genbook Mobile for Android, iPhone & iPad
Access Genbook from your Android or iPhone while on-the-go with Genbook Mobile (log-in at m.genbook.com). Check, change or add new appointments, block out times, or update customer and staff details from anywhere, anytime. Access the full Genbook online application from the browser on your iPad.
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Connect with your Customers
Genuine Auto-Collected Customer Reviews
Connect with customers to get direct feedback that will help you improve your service. After each appointment, Genbook can automatically collect reviews from your actual and recent customers. Publish these Reviews on your website and on your Scheduling Webpage to encourage new online appointments.
Publish Your Reviews Across the Web
Reviews are a great way to promote your businesses through the testimonials of your satisfied customers. Genbook optimizes your reviews for inclusion on all of the major search engines, ensuring your business is more likely to be found by new customers.
Comprehensive Customer Database
The details of all online appointments are instantly saved so you can easily view all of your customers in one place, add new customers, keep contact info up to date, and even export your customer list.
Customer Booking History
View your appointment history, track reschedules or cancellations, and see who your best and most loyal customers are. Add Client Notes to provide a more personalized service.
Customer Invitation Tool
Use our simple Customer Invitation Tool to quickly import your customer list and send them an email invitation to make their next appointment online. Then watch your appointment book fill up with new online appointments.
Facebook BookNow! Application
Add a BookNow! button to your Business Pages so friends, fans, and customers can schedule directly from Facebook. Generate appointments by advertising specials, promotions or appointment availability in your Facebook Status updates and messages.
Credit Card Capture to Reduce No-Shows
Reduce no-shows by requiring customer credit card numbers, which are stored safely and securely. You can turn the feature on or off as you desire, and choose to charge fees according to your cancellation policy.
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Customize your Genbook
Customizable Appointment Scheduling
Offer appointments with the duration and pricing that are right for you. Set your schedule availability to your preference. Add multiple staff and services to match your business offerings. You can even block out appointment times, or times between appointments, with a click of the mouse. It is that simple.
Staff Logins
Provide separate account logins to Staff Members and Office Managers. You maintain control of your Genbook while being able to designate specific access privileges to your Staff so they can update their schedules, clients, and other settings as you determine.
Additional Customer Information Field
To better service customer needs, Genbook can collect special requests, coupon or voucher numbers, and additional notes from your customers when they book.
Upload Your Business Logo
Upload your business logo to your online Scheduling Webpage to create a more personalized experience for your customers.
Automate Your Daily Deals
Automate the scheduling of your Daily Deal promotions. Capture all of the contact and appointment details in a robust Customer Database for easy follow-up. Collect Customer Reviews that can then be published to encourage new and repeat customers.
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Trusted, Secure, Guaranteed
The Trusted Authority
Trusted by thousands of businesses to grow their revenues, streamline their operations, and simplify their lives, Genbook is the authority in Online Appointment Scheduling for Service Businesses. Don’t entrust your business to anyone else!
Your Business is Online & Backed-Up
Access your Genbook account from anywhere, anytime through our secure and reliable systems – your data is safe, private, and backed-up in real time. No matter what happens, your business, your schedule, and your customer data will be intact.
Secure & Private
Genbook takes security and privacy very seriously. We protect your business-critical information with the same advanced security measures used by online financial institutions and respected e-commerce sites. Genbook never shares any customer, client or patient information with third parties - ever.
Unlimited Customer Support
At Genbook, we’re committed to supporting you every step of the way. Access helpful hints, Video Tutorials, FAQs, an extensive Support blog, or contact our knowledgeable Customer Care Team as you require.
30-Day Fully Featured FREE Trial - Satisfaction Guaranteed
Get started with Genbook on a 30-Day Free Trial. You’ll get Unlimited Customer Support and immediate access to all our advanced features including Unlimited Appointments & Staff, Customer Database, SMS Notifications, Credit Card Capture, Customer Reviews, Precision Scheduling, Staff Logins, and more! Enjoy the power and convenience of Genbook's online appointment scheduling web-service. Your customers will love you for it… and you will love Genbook!
