Petbox- Katy and Surrounding Areas
Katy Mills Dr, Katy, 77494
4.7
662 reviews
Mobile service

Petbox- Katy and Surrounding Areas

Katy Mills Dr, Katy, 77494
Entrepreneur

Services


    Popular Services

    • Small Dog Full Groom (<15lbs)

      *Prices may vary- (breed, hair length, size, temperament )*Total Charge will include Groom fee + (Texas Sales tax) + (Square Processing fee) Includes: bath, brush/blow out, haircut w/ potty trim, nail trim, clean ears, gland expression, cologne
      Mobile service
      $89.00
      1h 15min
    • Small Poodle mix/Doodle Full Groom (<15lbs)

      *Prices may vary- breed, hair length, size, temperament *Total Charge will include Groom fee + (Texas Sales tax) + (Square Processing fee) Includes: bath, brush/blow out, eyes, pad & potty trim, nail trim, clean ears, gland expression, cologne
      $99.00
      1h 30min
    • Medium Dog Full Groom (16-35lbs)

      *Prices may vary- (breed, hair length, size, temperament ) *Total Charge will include Groom fee + (Texas Sales tax) + (Square Processing fee) Includes: bath, brush/blow out, haircut w/ potty trim, nail trim, clean ears, gland expression, cologne
      Mobile service
      $99.00
      1h 30min

  • Full Groom- Haircut & Bath

    15 services

  • Bath & Maintenance (Eyes, Sanitary, Paws-trim)

    9 services

  • Upgrades

    5 services

See Our Work

Amenities

  • Credit cards accepted

  • Pets allowed

Reviews

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4.7/5
Based on 662 reviews
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Med Poodle mix/Doodle Full Groom (16-35lbs)
by Katy
Fascinated!!! Yes, I am fascinated that I would receive an inquiry to review my experience with Petbox after my email , subsequent phone call and fo...llow-up email (which was never responded to). So yes, I am quite DELIGHTED to share my thoughts about my experience with Petbox to the general public. Here is a snapshot of my initial email:. Good morning- It is really hard to put into words just how disgusted I am with the services received yesterday for my dog’s 1:30 appointment. Before I start, I will add that ***** first appointment was excellent. The second appointment was nowhere near detailed quality wise as the first appointment but I decided to book again based on how well my dog looked for his first grooming.  When the groomer arrived, my dog was extremely reluctant to go to her which I chalked up to him simply not wanting to be groomed. Upon completion, my husband who was in a meeting opened the door and paid the groomer.He did not do a once-over. When I saw my dog , he looked ok with some things again that were done better the first time . Not happy, I’ll live with it. But what I am outraged about is the long deep mark that extends from the back of his hip to his leg .Hair is missing from the area and it exposes purplish skin.  Not sure if it was from the clippers or the dryer but it looks painful and my dog keeps licking the area.  It’s one thing to make a mistake or to explain what happened but nothing was mentioned and that’s not cool. Just looking at it , I can’t imagine the pain my dog was in yesterday which makes me both angry and sad. Before posting  my review with pics  I wanted to notify you directly.  Pet owners have an expectation of  quality service and that their pet will be handled with care. This is not unreasonable. Please refund. So, as you can see, I made an effort. I received a call from management stating the subpar work came with the basic package and the groomer said dog may have had matting in the back. All lies! The groomer would not accept any accountability for it I. I am not new to grooming and know what a basic groom should entail and as a result my dog is throughly brushed before he is given to the groomer. I expected them to make it right in some way. The manager (possibly owner) questioned whether I wanted my money back because the dog still did receive a bath. Yup, that’s what he said. With that logic, it’s like cutting off the wrong leg and still expecting to get paid because a surgery was still performed. I later sent an email to the manager to have his name for reference and explained my disappointment and mentioned that I was taking my dog to the vet, which I did. My dog now has a black line of hair that area. It was explained that hair will come back differently in the area of an injury. My hope is that with continued cuts we can restore his natural coat. All from clipper burn, and I’m sure they knew before even engaging with me in such an unprofessional manner. No accountability or ownership of anything. Very unfortunate. Remove my dog from your site. This is from his second groom. He’s the one with the red imitation Louis handkerchief! Show more
Small Poodle mix/Doodle Full Groom (<15lbs)
by Katy
Great service. On time as confirmed
Medium Dog Full Groom (16-35lbs)
by Katy
Cassandra was awesome! Had full bath & groom for one dog and then nail trim for another one. Such a smooth easy process and she said everything was ...great. Thanks for the awesome service and my babies look awesome again! See you next time! Show more
Small Dog Full Groom (<15lbs)
by Katy
Always does impeccable work and very reliable.
Small Dog Full Groom (<15lbs)
by Katy
Cassandra is the absolute BEST!! She’s been our groomer several times & never disappoints! Highly recommend her! 😊
Small Dog Full Groom (<15lbs)
by Katy
Friendly,and great service.
Med Poodle mix/Doodle Full Groom (16-35lbs)
by Katy
she did a beautiful job on my pup birdie! she is so fluffy
Medium Dog Full Groom (16-35lbs)
by Katy
As always, Cassie did an excellent job on my Poodle mix. She remembers the specific things I like/don't like and is gentle with my scaredy cat. Have b...een using PetBox for at least 5 years now and will never take a dog to a big box store groomer again! Knowing she's well cared for by someone who knows her and not exposed to any other dogs is well worth any additional cost there may be. Plus, I'm supporting a local business. What's not to love?! Show more
Large Full Groom (36-65lbs) De-Shedding Furminator
by Katy
Cassandra did a excellent job. We have used many groomers in the past. She is by far the best.
Small Dog Full Groom (<15lbs)
by Katy
Love how Oscar looks after his grooms. He even struts around the house after showing off his groom!
Small Dog Full Groom (<15lbs)
by Katy
Sammy looked so handsome after his grooming with Cassandra! He always does. He loves her and gets excited when we tell him he’s going to see her that ...day. We appreciate Cassandra taking such good care of him while she’s grooming him. She’s the best! Show more
Small Dog Full Groom (<15lbs)
by Katy
Love Cassie she is an amazing groomer would not replace her !
Small Dog Full Groom (<15lbs) Small Dog Full Groom (<15lbs) Medium Dog Full Groom (15-35lbs)
by Katy
Fantastic service. Received a text saying she was on her way from Pearland with the gps targeting the time. She did a perfect job shearing all three d...ogs and bathing. I would highly recommend Petbox grooming. Show more
Small Dog Full Groom (<15lbs)
by Katy
she did such a good job on my aussiedoodles first haircut
Small Dog Full Groom (<15lbs)
by Katy
First time we've used a grooming service. The groomer was friendly and courteous and helped us deciding what grooming would be most suitable for the p...uppy mix. Vry good and have booked grooming for our other older dog. Show more
Small Dog Full Groom (<15lbs)
by Katy
Our dog looks great and my wife really appreciates the convenience of having the groomer come to us. My wife thinks Cassandra was great.
Medium Dog Full Groom (15-35lbs) Medium Dog Full Groom (15-35lbs)
by Katy
The tech was on time, pleasant and did a great job grooming both of my boys!
Medium Dog Full Groom (15-35lbs)
by Katy
I was very pleased with the service. The groomer was excellent. I will be using again
Med*Doodles Full Groom (20-45lbs)
by Katy
Highly recommend. I'd highly recommend Cassandra services for golden doodles a bit of grooming love! ...
Large Full Groom (40lbs-65lbs)
by Katy
I have used this service for years, and have always had fantastic service and wonderful results. Love them!
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