5

38 verified customer reviews.

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These reviews are from verified customers of this business.

  • 5

    705 "Training"

    Clear, concise, professional. A+ rating! Made me comfortable with the unit, showed me the value of my purchase.

  • 5

    GPS Academy

    I was able to spend two hours with the tech and i found him to be very knowlegable about both the gps and the software used on the computer to create the routes I want to ride. I know I still have a lot to learn, but my session gave me a real boost and got me started in the right direction.

  • 5

    Edge 800

    awesome tech training. I learned how to use my computer and what it can do for me. I am looking forward to riding with all my new knowledge about the 800. I know I will use it when I ride across the country next summer Thanks

  • 5

    Learned more than what I went in for

    During a private session, Gary helped me understand and maneuver my Garmin like a pro. By the end of the session he was also helping me find new bike routes around the city. Amazingly helpful and well worth it.

  • 5

    Review of Garmin nuvi 2475lt

    I had a private session with Geneva to prepare for a trip to Europe. Geneva is an expert! She prepared me well for using the GPS system in both auto and pedestrian modes.

  • 5

    Review of GPS academy-Etrex Vista Hxc

    Class was taught by Robert Crawford - he really knew his stuff and I learned several new thing even though I've been using the unit for several years.

  • 5

    G1000 Sim

    Having no experience with the G1000 unit I went to the garmin store for their g1000 simulator training. At less than the cost of ground school, this is time well spent and the instructor is easy to work with and at the end of our time together made sure of any followups i would need. Now if only parking on michigan ave was easier.

  • 5

    Great customer service

    I was feeling a bit overwhelmed with my new Garmin device after trying to set it up for several weeks. I scheduled a 1 hour training session with the representative and it was the best use of my time. The representative was extremely helpful, patient and knowledgeable. Now I can say that this was a great investment of time and money!

  • 4

    Good training

    Good experience for someone new to GPS. Rep was excellent. Since my review must be 100 characters to submit, I've added this last sentence.

  • 5

    Very good customer service

    I had a very good experience at the store. The sales rep. was very polite and direct to the point. I will recommend to a friend. Price is reasonable and the technology is update.

  • 5

    Very Informative

    I left feeling very "techy" and am happy the Garmin 2655 is so useful. Robert was very thourgough and went through all of the apps. Learned a lot in the 45 minute session.

  • 4

    Garmin for Luddites

    Without the class I would have been lost. There was NO documentation (except the quick start, which was not adequate). The tutorial saved me and the tutor was very good.

  • 4

    Nice unit

    I just bought a Nuvi 2474LT car GPS (I had previously used a Nuvi 1370LT) and it is significantly better - faster, more memory and a more useful interface. I do wish it had a volume control button on the screen instead just a mute switch. I had a training session with Robert at the Garmin store on Michigan Ave in Chicago and he was extremely knowledgable and courteous. I drive in several countries in Europe 2-3 times a year and found my older 1370LT unit to work very well there.

  • 5

    Oregon 550t

    I apologize for not doing this sooner but I took the orientation training for my Garmin with Robert at the Chicago store. He was a very good teacher, very patient, and I really enjoyed the session. I would recommend it to everyone. Thanks Robert.

  • 5

    Very helpful in understanding device

    Had a tutor who knew the device, answered my questions, showed me useful features, helped me practice--had a good style and made it a very enjoyable experience. A very fast hour

  • 5

    Forerunner 610 GPSA

    Chris was very helpful and truly taught me how to operate my Forerunner 610! Well worth the time! He had answers to every question and also helped me set up my online account.

  • 3

    TRAINNING FOR FORERUNNER 310XL

    AWESOME EXPERIENCE. TRAINNING MET OUR NEEDS....BUT..... THE MOST IMP ASPECT OF TRAINNING WAS CONNECTION TO MY GARMIN. WE WERE NOT ADVISE THAT THERE IS NO WIFI IN THE GARMON STORE. THE END RESULT WE HAD TO COME BACK 3 TIMES TO ASSURE WE COULD NOT ONLY USE THE WEB SITE BUT THAT WE COULD UPDATE THE SOFTWARE. FROM THE MECHANICAL ASPECT OF TAKING US THROUGH THE FORERUNNER ITSELVE. THE JOB WAS DONE WELL.

  • 5

    Robert helped us and showed new features to our nuvi.

    After listening to our objectives ( to pre-set some pedestrian walking tours in Italy), he showed us some advanced features we didn't know about and let us gain some higher proficiences. Thanks Robert!

  • 4

    Forerunner 610

    Idefinitely thought the course was worthwhile. Excellent at answering questions but I would have liked a little more structure review/introduction. thanks.

  • 5

    Awesome best $15 I ever spent

    Robert was our instructor - he was great! understanding, patient, funny, and very knowledgable about our product - great experience and would reccomend to anyone that has a Garmin device - they know all the shortcuts for every device also!

  • 5

    Great learning experience

    Anyone who has purchased a Garmin GPS device should take advantage of this program. My trainer was intimately familiar with all aspects of my device--and not just a professional knowledge but also a daily personal knowledge. My trainer was patient and thorough. He went over on the time allotted. I'm really glad I did this.

  • 5

    Very Good Experience

    Very good experience. The trainer in the Chicago store was very knowledgable. I highly recommend the training session, as well as the Garmin products.

  • 5

    5 (but time was too short)

    I thought that an hour was too little time to cover what I wanted to cover given the range of capability of the 310 but I thought the trainer did a remarkable job given that limitation.

  • 3

    GPS Training-Chicago, IL.

    The staff was very helpful and considerate to me. They answered all my questions and spent the time needed to explain more about the specific device I purchased also. I had a very positive experience with them, and highly recommend their training program.

  • 5

    GPS Training - Chicago, IL

    I recently purchased a Nuvi 3790 and attended a one hour training session with Gary Mitchell at the Chicago store. He was an excellent teacher, knows his product, and provided lots of helpful tips. The whole experience was wonderful. Thanks Garmin for great products and Gary for great training.

  • 5

    Garmin 405

    I needed a follow-up session to fully understand how to use the watch, but the extra time made the difference. Dan S reviewed the various features and took the time to be sure I understood. The most useful part was having me walk through the steps while he provided feedback (and taking detailed notes).

  • 5

    GPS Academy

    I recently purchased a Garmin Edge 800. Yesterday I had an appointment for a "One-0n-One GPSAcademy" with Gary Mitchell. Gary was very knowledgeable. He gave me a hands-on demonstration, detailing how the unit worked and all the different possible data displays. Garmin makes an excellent product, and their staff is fantastic.

  • 2

    Too much information

    I left the "training session" confused and overwhelmed. It needed to be more focused on what I want the watch to do for me, which is just a few specific things.

  • 5

    David @ the North Michigan Avenue store ROCKS!!!

    Before I entered the store I admit I didn't have a clue but that all changed when I met David. He went so far beyond my expectations that I was blown away. I left the store feeling empowered and no longer fearing my new Garmin 410. Thank you so much for all that you did. U rock!!!!

  • 5

    Our tutorial mentor (Robert) twinkled

    I am completely direction impaired. Our tutor was so charming and grounded that I was flying thru the prompts. I had lots of anxiety in regards to finding the airport and more but saw I could relax and enjoy the vacation.

  • 5

    Fantastic G1000 tutorial

    Received an excellent demonstration of the future of aviation avionics. I would recommend this hour tutorial to any certificated pilot whether they've flown in a glass cockpit or not. Incredible amounts of information at the fingertips, explained simply and thoroughly.

  • 5

    Fabulous benefit to buying at Garmin store

    I attended the Garmin one on one training with Dan and was beyond thrilled. The unit is fairly self explanatory on the very basics, so Dan was able to show me all the fun and really valuable extra features that I would never have known was there. I appreciate that I will be able to use more features on my Garmin than I knew were even there!

  • 5

    Well worth your time!!!!

    My wife and I attended the product demonstration after qwning a Garmin GPS unit and up-grading after purchasing the map up-date a year later. We thought we knew our way around its functions after using the new unit for a couple of months. We were surprised (and pleased) to see that we were able to get much more from the GPS unit after the demo. Sure we could press the buttons and get from here to there in the Chicago area where we now live. Yet after the demo, we are pros!

  • 4

    Garmin One-on-One Training

    Definitely take advantage of this opportunity when you buy a product from Garmin. I have a forerunner watch and after an hour with the rep, I walked out feeling like I was able to utilize everything that the watch offered. I recommend spending some time first on your own, familiarizing yourself with the basic features. Then schedule the appointment and skip to the more advanced, cooler stuff. In any event, the hour session is well worth your time. You will learn something new.

  • 5

    Tutorial experience

    I was extremely pleased and will enable me to fully enjoy my GPS. It was a very worthwhile experience. The opportunity for the tutorial should have been explained at time of purchase.

  • 5

    The best of hi tech

    Just bought my first GPS, Nuvi 1450LMT. I'm a latecomer to the hi tech world, and am impressed at how the Garmin expert, was able to explain clearly and patiently all its amazing functions. It was all hands-on so that I was operating the Nuvi and not the instructor. He answered all my questions and invited me to contact him if I wanted more instruction. I'm so glad I purchased a Garmin at the Garmin store where every buyer gets a free tutorial. It can't be beat! Thanks, Gary!

  • 5

    Garmin Gestalt

    Just completed orientation for the Forerunner 110 and was amazed at the simplicity of its operation. The options available are amazing and the staff trainer was excellent. He was patient to a fault, and gracious and attentive with his time, as if he had nothing else to do in this world!

  • 5

    Really Great Experience

    I went through an hour long orientation of the G1000 glass cockpit with one of Garmin's employees. She was great and showed me everything you could in an hours time - answered all my questions, let me stay late, and followed up. Thanks Hayley!

Business Information

Hours Mon10:00am - 7:00pm
Tue10:00am - 7:00pm
Wed10:00am - 7:00pm
Thu10:00am - 7:00pm
Fri10:00am - 7:00pm
Sat10:00am - 7:00pm
Sun10:00am - 5:00pm
Phone (312) 787-3221
Location Get directions
Website www.garmin.com/retail