5

193 verified customer reviews.

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These reviews are from verified customers of this business.

  • 5

    The best person when it comes to taxes

    Steve and the rest of the staff are the most helpful, most knowledgable, and got me the most money for my tax return. He's very intelligent, has the best resources and up to date software and technology to help me with my taxes. I recommend him to anyone, hands down.

  • 5

    Protax is the best!

    The staff at Protax are the best. They are friendly and make you feel at home. Steve is a genius when it comes to taxes and takes the time to explain things to you. He really tries to get the best return for you. He treats you like family. I highly recommend him to everyone.

  • 5

    Steve is the greatest!!

    Our taxes are complicated and Steve always comes through for us, answering our questions and fully explaining the circumstances. If he can't answer the question - he will contact the individual that can/will do so and get back to us right away. Now that's service.... Send your family and friends to Pro Tax for excellent service and receive your discount on your return...

  • 5

    Tax Preparation

    We were first time customers and were very happy with our return results and the new relationship with our Tax Preparer. I have worked in the tax business for many years. Pro Tax was very professional from my inquire call to the completion of my return.They even offered to review my past year returns for correctness.I will tell my friends this is a place to go, they do things right. Thank you Steve very much.

  • 5

    Tax prep

    As always the Protax staff was right on the money. The new building was very nice, the reception area is customer friendly. The staff was very welcoming and of course Steve does a fabulous job with the preparation of my taxes. Thanks again to the group, you guys re great...

  • 5

    Protax

    We have been coming to Protax for about 20 years & trust in them that we will receive the best return possible! Many of our family members have also been coming to Protax for as long as we have. Thanks Steve for many years of great service!

  • 5

    Awesome Tax Man

    I've been coming to Steve for well over 15 years, and hopefully will continue for another 15 years. If I live to 90. Very knowledgeable. Had so many hints to save me extra money. Thanks so much Steve....

  • 5

    great

    steve wasvery nice and explaining everything and how quick it went and very intelligent. it was our 1 st time going to him recomended by a friend will continue to go to him in the future. Jim and Susan

  • 5

    Great tax experience

    We have been going to Protax for 4 years and wouldn't go anywhere else. Professional, knowledgable, helpful and nice people. If you are looking for tax service, this is your place... Love Leah and Joe

  • 5

    Great service

    I had the pleasure of dealing with Steve that was working on my personal and my Corp. Taxes. I was amazed with his knowledge. Through my own experience, I know not everyone that does accounting, actually has Tax Knowledge and Steve is your man.

  • 5

    A Great Company!!!

    I have worked with Leah for 4 years now. Each year it seems like the service gets better. I like the friendly people, superb tax advice and the technology they have to schedule appointments and pay for their services. All of it put together makes tax season stress free for me and my wife.

  • 5

    THANK YOU!

    Great experience. We will be back. Thank you Steve.

  • 5

    Thank You

    Great experience every year. Quality tax preparation and technology. Steve and staff are very friendly and personable. We know we are in good hands and would recommend Steve to anyone. Thank you for great consistent service year after year.

  • 5

    top of the line sevice

    Protax makes filing your taxes stress free and it is a great feeling knowing your in good hands! Highly recommend and would not think of going any where else.

  • 5

    high tech tax preparation

    the best ever, 1st class. great atmosphere. top of the line service, totally professional.. and extremely fast. we love the forethougt throughout this high tech business and will recommend this wonderful high tech business. arriba y adelante Steve. the staff is first rate.

  • 5

    Great service

    This is my second time using Protax, specifically Steve Castro and I was once again very pleased with the service. I had the same CPA for over 10 years and was so sad when he retired and really didn't believe I would find someone else I liked as much. However, Steve and his staff are warm, intelligent, efficient, and professional and I recommend them to anyone who mentions they need to do their taxes. Excellent work. Thank you.

  • 5

    Excellent services

    Very professionally prepared taxes. Although its by appointment only, they were kind enough to make time for me due to my walk in. The atmosphere of the office is very comforting and made me feel at home. My taxes were prepared for free because I am a service member, I thank them for that. Protax earns my recommendation to everyone I know.

  • 5

    Tax Preparation

    If you need a tax professional to do your taxes, Steve Castro is your guy. Not only is he knowledgeable, he has a lot of patience for someone like us who have personal income and business schedules. His new office is comfortable and neat. We've been going to Steve since 2005 and plan to continue. We highly recommend Steve.

  • 5

    Income tax appointment

    Our recent appointment with Steve Castro at Protax Associates was once again . . . perfect! He is very knowledgeable, professional, and just an all-around super nice guy. His staff is very friendly, professional and efficient. We highly recommend Protax Associates and we will continue to depend on Steve for our tax return needs.

  • 5

    I never thought taxes could be this easy!

    My wife and I had to file an amended return, and we thought that it was going to be a nightmare. Steve made the process so simple. I emailed him our information, and when we arrived at our appointment, he had everything ready to go, and all we had to do was sign our names! I will definitely be returning!

  • 5

    Best tax man around.

    Steve has been doing my taxes for at least ten year, he alway provides the same high level service. alwas friendly and very patient with al of our questions. His prices are fantastic too.

  • 5

    Steve

    It was a great experience with pro tax , Steve was great we thought we were going to have a mess but Steve with his experience and knowledge made the it very easy and painless Thanks for your help Steve

  • 5

    Great Service

    I really enjoyed the professionalism that I received from the front desk and from Steve! The process was easy and quick it was worth the wait! Steve was very knowledgeable and very clear on his explanations regarding my questions. I will definitely come back next year to do my taxes with Steve!

  • 5

    Great experience

    We were very happy with the experience we had at Protax. Steve was friendly, honest and quick. The price was affordable. We will go back next year.

  • 5

    Great service

    Love the service. I didn't have to call or wait any time at all. I enjoyed the level of professionalism and their know how. I will return next year for sure.

  • 5

    The Best

    Steve is wonderful..he always has the answers to our questions and offers helpful advice. He makes us feel at ease and is always friendly, professional, and trustworthy!

  • 5

    Great experience

    Been using Steve for a number of years, he has always been professional and courteous. All my family and friends use him also. Great referral program. You will not be sorry.

  • 5

    Always a great experience

    My wife and I came in late and last minute. Everyone was great! The service was fantastic and the price was more than fair. Thanks again folks. We will definitely be back and are referring people whenever we get the chance.

  • 5

    Great job :)

    Leah was great!! She knew what she was doing, very professional, had a great personality and was also very helpful!!! Thank you soo much I will be back next year :)

  • 5

    They make it worry free

    When it comes to taxes, it's hard to know who to trust with money. When my parents recommended Protax Associates to me, I figured, "sure why not, you trust them right?" I had no problems, worries or miscommunication problems with them. They helped me with it all and answered all and any questions I had. It's a friendly place, very welcoming. And I must say their new location is very open and nice. I'll say without a doubt, I'm a returning customer, and will continue to be so.

  • 5

    Awesome

    Every year has been an amazing experience with Protax. I always think I am going to owe but Protax always puts me in the black and keeps me out of the red!

  • 5

    Great service

    The service was great happy with the out come! Thank you again. Thanks to my friend armine for telling me about protax, will be there next year again .

  • 5

    SERVICE WITH A SMILE

    My husband and I have been going to Steve for several years and my daughter does too (Steve did her return for free as a college student). She got engaged a few years back and we encourage her fiance to go to and now they are married and Steve does their tax return. Steve also did my son's taxes and didn't charge him because he was serving in the military at the time. The staff is friendly, his fees are very reasonable and he helps answer my questions throughout the year too! Great Service!

  • 5

    Best Tax Service In Town

    Steve was highly recommended to us by a few of our friends. We decided to try him out. That was the best decision we could have made. He was awesome! He is very personable and explains everything. He really knows his clients. When we mentioned the name of our friends we didn't have to tell them their last names, he knew exactly who we were talking about. We will definitely go back to Protax again.

  • 5

    Professional tax sevice

    Steve has always been professional. I would recommend him to anyone who needed there taxes prepared. He has taken it upon himself to provide free tax service to those who have served in the Military. Bravo Steve!

  • 5

    Protax Associates has excellent customer service!

    Steve has been preparing my taxes for the past 3 years and he is very efficient and professional. I have referred family and friends to Protax due to their expertise and more importantly, outstanding customer service.

  • 5

    Great friendly service

    I went in to get my taxes done since what Turbo Tax came up with seemed off. Steve walked me through everything and helped me understand what went on and didn't even charge me!

  • 5

    The Best

    Protax is awesome. We have been using Protax for many years and service is great. Some of my extended family members go to Protax now. Again service is great. Steve and his Associates are very friendly.

  • 5

    The Price is Right!!

    We love our Protax Family! Been with them for 25 years & I wouldnt change a thing. The office is like no other you get that home like feeling very cozy. Very resonable in cost $$$ too!!

  • 5

    I'll be going back next year!

    Everyone at Protax was awesome! Very friendly and welcoming. Steve was great. Very professional, informative and fast! I liked that I could see everything as he was doing it and that he explained what he was doing as he went along. I have already referred a friend!

  • 5

    Very Informative

    Sadly, I have no idea how to file taxes. They explain everything about what is or isn't deductable. We even discussed other financial concerns of mine. Everyone is very helpful and polite. I will continue to use Pro Tax and refer any friends or family in the process.

  • 5

    Awesome

    Steve is incredible at his job..........always look forward to getting our taxes done knowing that we will have an hour to visit with Steve and gain his knowledge, thanks for another great year.

  • 5

    Always great!!!

    They are always so nice and I really feel like they look out for my familys benefit!!! Quick and easy!! Also I really like the new office but a new sign is a must. Keep up the great work.

  • 5

    PROTAX AND STEVE ARE A+++++

    I have been a Client of Protax for 10 years... I LOVE going to have my Taxes done ( YES! I pay but Steve, makes it feel OK!!) He is so professional, qualified and NICE that you feel safe and confident! I recommend Protax to everyone I know! The new office is "Lovely", comfortable and so like the Castro Family. It is a pleasure to be a part of this fantast,ic group of people!! THANK YOU!!

  • 5

    Protax Is Awesome

    It is a warm and friendly environment. My tax preparer was extremely knowledgeable and helpful. The appointment was handled professionally, and very timely. I am very happy with the outcome. I would recommend Protax to everyone.

  • 5

    Fast and Painless

    Better then expected, every year you imagine the worst but Steve and Protax makes the tax season enjoyable.Great people and they know their stuff.Thank you for keeping the prices down and giving quality service.

  • 5

    Efficient

    Steve was delightful! I was in and out in a short amount of time with all my questions answered. His staff is friendly and helpful. Thank you Pro Tax!

  • 5

    Yes!

    Steve and his associates are some of the most proffesional, charismatic, and customer-oriented people I have met in any business organization. You should really try them out! Pro-Tax is just the best. Hands down.

  • 5

    Amazing!!!!!

    This tax guy is amazing!!!!! So much knowledge added to a friendly staff!! 5 + stars!!!! I would definitely tell my friends about this company! Will be back!!!

  • 5

    Always great

    Being doing my taxes at Protax since I have started working. Steve has always walked me through while he was doing my taxes so that I understood. Thank you guys at protax

  • 5

    WOW!!!

    Wow! Is what we said, the first time we met Steve. Our experience with Protax Associates has always been welcoming, helpful and professional. Steve is great, he knows the tax laws and always helps us in ways we never thought of. He works for you and the pricing is reasonable. We couldn't be happier!! Thanks Steve and Protax Associates.

  • 5

    Highly Satisfied

    Steve is great. At Pro Tax they are very professional and pleasant, with a very nice environment. The whole office is also great with kids. They are especially very reasonable in price. You will not be dissappointed.

  • 5

    Total TAX PRO @ Protax Associates

    Steve is a total professional. Extremely knowledgable in current income tax law and able to explain and answer complicated tax questions in plain English. A pleasure to do business with.

  • 5

    Total Satisfaction

    I was refered to Steve last year by a co-worker and was pleasantly surprized on how totally satisfied I was. I previously had gone to the same CPA for years and after my experience with Steve wished I had change years ago. I feel confident that I got back the maximum amount due me. I will continue to return and refer as many friends and family members that I can.

  • 5

    Always satisfied

    Always satisfied with with Steve and his service. His people are always friendly. He provide all the information needed and he always charges a fair price. Thank You

  • 5

    Second to no other

    Protax Associates are absolutely, without question, wonderful. A great team. When Steve works with you, he works with you. Answers your questions honestly, provides advice where needed and allows you to follow along as he works on your returns. We're very happy clients. Thanks guys.

  • 5

    Reasonable Rates

    This is the first year Steve has prepared my tax returns. I couldn't be happier. He was friendly, knowledgeable, and thorough. I'm confident my taxes were prepared accurately. The best part was that I saved over $100 from what I paid to have my taxes done last year! Thanks, Steve. I'll definitely be back next year.

  • 5

    Wonderful! Wonderful!!!!

    I was referred by my sister and her fiance. Im very glad I went! Steve is great! He answered all of my questions, and was very pleasant. Thank you guys so much! :o)

  • 5

    couldn't be better

    Leah is the greatest Tax person,we were paying like $150.00 every year for our taxes, and service wasn't that good that Protax. Leah and Steve are wonderful people friendly and are people who we can trust, yes.they are the best....

  • 5

    Steve and the Staff....the Very Best....

    Friendly, professional and very, very helpful and knowlegedable...and a nice comfortable new office...the best part?? steps up to the plate to help military families at no charge....you don't see that anywhere else....

  • 5

    Pro's at Protax

    Steve is my tax man and has been for over 20 years. He has helped me so much over the years and has saved and made me money. I believe everyone should use Protax Associates.

  • 5

    Steve

    Great service and attention to detail! Steve you are amazing! You always go out of your way to help and always have the right answers. Filing taxes is painless with you!

  • 5

    Has a personal touch

    I feel right at home when I get my taxes done. Excellent service. They help you and do charity work to help our military and family of military. He is affordable and does a super job. Pro Tax is very trustworthy. I highly recommend Pro Tax. I have been going to Steve for years and will continue getting my taxes done with him.

  • 5

    Awesome Service & Knowledge

    Steve is amazing! We always look forward to our annual tax appointment not only because of the personable and friendly service, but because we trust Steve and his vast knowledge. He is reasonable, fair, and full of integrity. We have been going to Steve for 10 years, and even though we are 60 miles away from his office, we have never even considered switching tax groups.

  • 5

    Stellar Service

    Pro Tax is "Top Notch" in my books. They have the “BEST” customer service!! If you’re looking to get your taxes done with professionalism, accuracies, and overall just a pleasant experience then Steve and Pro Tax is your place. Thanks again for another great year!!

  • 5

    Excellence at its best!

    Been using Pro Tax for several years now and service has always been outstanding. The new office is welcoming and inviting, the level of customer service has been raised to an all new standard!

  • 5

    5 Stars

    We're so grateful to Steve & his team! We leave with ALL of our questions answered and then some. He always makes what could be a painful appointment actually enjoyable. 5 stars for Protax & Steve! :)

  • 5

    GREAT PLACE TO GET YOUR TAXES DONE

    ME AND MY HUBBY HAVE BEEN GOING TO STEVE AT PROTAX ASSOCIATES FOR MORE THAN 10 YEARS AND ALL I CAN SAY IS "GREAT SERVICE" IS WHAT YOU WILL GET FROM ANY ONE WHO WORKS AT PROTAX ASSOCIATES

  • 5

    Always an Incrediable Visit

    We had arrived at are scheduled appointment 45 minutes late. Steve was still able to work us in and complete our taxes. That's great customer service.

  • 5

    I Found a GREAT Tax Man!

    I was fearful of leaving my CPA but was paying way too much! Protax provided a great atmosphere and excellent service. Steve was great and he is very professional. State of the art equipment and services . I'm sold! I will do my taxes with Protax until Steve or I retire! Don't you dare retire Steve! Honestly the service was better than i was getting with my CPA ! I loved how you could follow along step by step! Thank you for a great experience.

  • 5

    Great Service

    Great service I had not time to wait, my appointment was right on time and great coffee was offered. I will be back next year and I love the new office

  • 5

    FILING OF TAXES MADE PAINLESS

    Pro Tax has made filing our taxes painless. Steve is so very knowledgeable and friendly. He helps us understand and answers any questions we might have. His new office has created a warm and friendly climate and is easily accessible. We have gone to ProTax now for several years and will continue to do so.

  • 5

    Steve is Awesome!!

    always satisfied with the outcome. thanks protax! and their new office is great, a complete upgrade from the last office (no offense) =)

  • 5

    Best in Town

    Pro tax is Awesome. Great Service. Steve, Leah and Joe are very efficient . They will take you step by step so that you understand and answer all your questions . Great Professionals!

  • 5

    Great Experience

    My experience at Protax Assosciates was great. My waiting time was not bad at all and the process of completing my taxes was very fast and well explained. Overall Im very satisfied with the service they provide and would highly recommend to others.

  • 5

    You be Glad you gave Protax Associates a try!!!!

    I was referred to Steve & the Protax Associates by my brother and I am so glad he did! I had to file for an extention year before last & Steve took information right over the phone! I felt relieved & confidant even though I had to file late! I recommend protax associates highly! They are friendly and really know there stuff and are affordable as well

  • 5

    Marisol B.

    I love Pro Tax. Steve is always so nice and helpful. Everyone there is always so sweet and attentive. I been coming here for a few years now and I love it. Best place to do your taxes, Steve explains everything step by step and answers what ever questions you may have.

  • 5

    Awesome

    The protax team is always friendly and up to date with the newest laws and regulations. They walk you through every step of the way and answer each question thoroughly. I've been going to protax for 4 years and I've never been disappointed. Kep up the good work guys!!

  • 5

    PROTAX IS THE GREATEST!!

    Protax Associates is the best place to do taxes. I went to their new office and it is beautiful & relaxing. Steve is professional, efficient and kind. He doesnt rush you, lets you ask questions and gets you the most MONEY possible! Thanks Steve and Staff I recommend you to everyone looking for a tax person. You are a great team!

  • 5

    Great Service

    I was paying more for having my taxes prepared and getting less back with Protax I pay less and have received more back. Steve is up to date with all tax information. He explains as I watch on the dual monitor positioned for the customer. I finally found a good tax man and recommend him highly.

  • 5

    A great staff

    This is my fourth year filing taxes through Protax. The staff is just so friendly and they really do their job there! I would highly recommend Protax to everyone. Thank you, Steve and staff for continuing to offer great service.

  • 5

    My taxes are done

    Had my taxes done at protax assoc. The coffee was great .and their new building Is beautiful. We were in and out within 15 minutes. Thank you steve and associates.

  • 5

    AWESOME

    I have been going to Protax for years now and they are awesome. Steve is a great person who always goes out of his way to help me with my taxes in any way he can. He is fast, efficient and every year I am always satisfied with the service I receive. I would never take my business elsewhere. I highly recommend him. You won't be disappointed.

  • 5

    Tax experience

    Our ew xperience with protax was extrodiary. My wife hates tax time and often balks at the hour plus it usually takeseach year. We started working with Jeff Hackbath as our financial advisor and have developed a good relationship with him and trust his insight and references for other services such as having our taxes done at protax. Even having to print some documention I had left at home our appointment was less than 45 minutes long and very pleasant. Needless to say my wife was very pleased

  • 5

    Great service

    my family and I, have been going to ProTax for many years they are always ,helpfull frendly we will continue with ProTax I highly recommend this company.

  • 5

    Fantastic Job

    It was a great time to hook up with Steve and Leah my appointment time was perfect and did taxes for myself and my son in one hour I will be recommending Protax Associates to all of my family and friends, I am just sorry that I lost contact with Steve he was in my wedding 36 years ago next month. Great service !!!

  • 5

    Great Job

    great work awesone service and very helpful, looks alway for alternatives to get most deduction, advsing only on the thing that are leaga, the apoiment was ring on schedule and was help on time.

  • 5

    Easy to work with!

    I I have been working with Steve for about 4 years now. My first year I cam in with a "bag" of stuff. I think he was amazed at the work ahead of him. I am now down to about 4 papers and the work is much easier for him. He's patient and clam. Unlike my past tax man who was my uncle! I like his refferal system and the fact that they give free help to those who make under a certain amount per year. I have referred him to several people I know who now use him.

  • 5

    Fast, efficient, friendly, and resonalble!!

    Steve makes the whole tax thing an amazing experience, even though most of us dread it! he is always friendly and through and explains everything to us in laymans terms, to those of us that still don't understand some of the tax jargon! usually our outcome is not as we hope,but Steve always breaks it to us gently, and always double checks to make sure there's not something more that he can help us with, we are clients for life!! and everyone we've sent his way, is as happy with him as we are!

  • 5

    Friendly & Professional

    we were greeted with a smile (even though we were late b/c we got lost). My husband and I were going to file separate tax returns but Protax rep explained what was best for us even at the cost of loosing $ 60 , shows they have your best interest at heart. I was referred by 2 members from my family so happy I listened to my siblings.

  • 5

    Great Tax Services

    Steve Castro has helped me with my taxes for the last 8 years. He does a great job and is very accommodating with scheduling and questions. He is also very patient with me fumbling through all my paperwork.... Most of all I trust him.

  • 5

    Live it!

    Thanks Steve for keeping up with the times. This fits right into my iPhone planner. It is very easy to use as it's already dine once I open the email from your office.

  • 5

    All STARS!!!

    I've been with Steve Castro almost 20 years. He is professional, intelligent and knowledgeable. I've followed him to three different offices and will continue.

  • 5

    Protax Is Always Great

    My husband and I have been going to Steve Castro's Protax for several years. Steve is personable, detailed and patient . He explains everything and answers all of our questions. We really appreciate his guidance and advice.

  • 5

    Protax Associates Review

    It is always a pleasant experience to visit Protax Assoc. Steve Castro is a nice, friendly guy. The Office presents an at home atmosphere but yet Business like.

  • 5

    Wonderful People

    I have been doing my taxes with Leah for 3 years now and she makes you feel comfortable. I ask a ton of questions and she always answers them with professionalism and patience.

  • 5

    Protax Associates ROCKS

    Awesome service... very friendly and professional. Steve Castro has been helping us for years now and is always a huge help. Very reasonable fee. We continue to refer all of our friends and family to him!

  • 5

    Stress free taxes

    Steve is very helpful and fast too. He has saturday hours so it is easy to schedule an appointment if you can't do it during the week. I find it a stress free way to file taxes.

  • 5

    Great way to set up an appointment!!

    This is an awesome way to review Steve's schedule and find the best time that will fit into my schedule without keeping a receptionist tied up on the phone...

  • 5

    Always Reliable

    Steve is always professional, pleasant and accurate. He is very knowledegable and our tax experiences have always been positive. I highly recommend him to everyone I know.

  • 5

    First Time Client... Now Biggest Fan

    This was my first time having my taxes completed by Steve. I was amazed at what he was able to do for me. My parents had gone to Steve for years and have been very pleased. I am grateful to them for sharing thier wisdom and Steve's phone number.The best thing that has happened to me this year is meeting Steve Castro. Thank you Steve and Thank you to my very wise parents for referring me to Protax and Steve Castro.

  • 5

    Free!

    Steve was very easy to work with. I have three jobs, so it was a lot of work. I couldn't believe it was free for being a parent of a soldier. Thank you so much!

  • 5

    Very professional but easy going and friendly!

    Steve Castro is the man! He's always a delight to work with due to his professional work ethic but laid-back attitude during the process. He makes it quick, easy (he'll explain anything you need to know), and overall painless.

  • 5

    Protax is a life saver

    When I couldn't find anyone to prepare my Probate Taxes...Protax welcomed me and completed everything we needed, not only for me, but for my whole family.. The cost affordable..THANK YOU PROTAX!!!!!

  • 5

    Protax Associates Rocks!

    The service is the best in town and I don't even live in West Covina! At Protax Associates you are treated with respect and leave knowing that all your questions have been answered. They also make sure you get the max amount possible in your returns. I Love you guys!

  • 5

    ProTax "To The Rescue" Again

    ProTax has been doing an excellent job for us every year for the last 25 years. Steve does a great job for us year after year and would recommend the ProTax Team without hesitation. Thanks.

  • 5

    Wow

    Probably my best experience ever! Would never go anywhere else! Completely walked me through every question and concern I had.Highly recommend.. Thanks Protax

  • 5

    Protax They know what they are doing.

    I been doing my taxes at Protax for the last five years or so, now my kids are doing their taxes too, they are very profesionals,thanks PROTAX team see you next year.

  • 5

    Great Experience

    I have had my taxes done w/numbers agencies throughout the years and I never normally return to the same agency. Protax Associates is friendly, helpful and professional.

  • 5

    PROTAX ASSOCIATES ARE THE BEST TAX PREPARERS

    I love Tax Associates because I walk out a "Happy Camper".....with a tax refund or not having to pay additional taxes. Steve knows his business. Now all I have to do is keep an eye on my bank account for my refund. Thanks Steve

  • 5

    Steve's the best

    My husband and I have been coming to Steve Castro for many years, and we have referred our children to him also. We are very pleased with the way he handles our taxes every year. He is very professional and a very nice guy. I hope He stays in this business for a very long time.

  • 5

    Protax is the best

    The service and results are outstanding! Steve and the group processed my taxes quickly and I am now waiting for the check in the mail! Everyone should be going to Protax Associates.

  • 5

    Outstanding Service

    I’ve been going to the same tax company for years. My co-worker told me about Steve at Protax Associates and I'm sure happy she did. He was fast, accurate, and extremely nice. He has my business from now on!! Thanks for making another "HAPPY " customer.

  • 5

    Great Service

    This was my first time using Protax. My sister has been using your service for a couple of years and highly recommended it. I was pleased with quick professional service I received.

  • 5

    EXCELLENT!

    I've been going to Steve for last 4 years and I couldn't be happier. I had gone to 3 other people prior and always left confused! Steve takes the time to explain everything thoroughly which makes it a less painful experience. Plus he's SUPER nice ;)

  • 5

    Steve @ Protax Associates

    My family and I have been going to Steve @ Protax for years now. We've never had a better, quicker experience during tax time. It's always so fun there. I love tax season! :) It is an easy process and they have everything prepared for you. I was in & out in 5 minutes. I'd recommend Protax to anyone.

  • 5

    SEE YOU NEXT YEAR!!!!

    Always accurate, fast and extremely knowledgeable. Have been going to Steve for years. I drive a distance to see him but WILL NOT GO ELSEWHERE. See you next year!!!!

  • 5

    great service

    This is my second year! I left several others who were either undependable or unethical. Once he has your information it is so easy not to miss anything. I also love the dual computer screens allowing you to see what Steve is imputing. The ability to electronically submit your return is great.

  • 5

    Professional and Exceptional Service

    I have been using Protax Associates for well over 18 years, Steve has always provided the highest quality of service at a very affordable price. He really cares about his clients and is extremely knowledgeable. He has handled both our personal and corporate taxes for our family. I would not ever consider taking my business elsewhere. If you are looking for fast and efficient services, Protax is the best!!

  • 5

    We love Protax!

    Steve is very well informed, friendly and funny. He is always willing to answer questions and provide any information that we need. Highly recommended. Just make your appointment early because he gets booked up fast. Thank you!

  • 5

    Always a pleasant experience!

    Last tax season Steve helped us get out of a little rut, bringing us to this year with a fresh start. Very helpful with any questions that we had. Thanks again!

  • 5

    to infinity and beyond

    Steve is: friendly, knowledgeable, great at preparing our personal and business taxes, researching all our business needs, connecting with his clients via email facebook phone all while being busy, busy, busy. Thank you.

  • 5

    The only place that I'll do my taxes!!!

    I highly recommend protax. They have IRS experience. Steve makes me feel at home yet he is very professional. He has the answer to everything. They are prepared and get back to you right away. I can ask them questions all year round and Steve still gets back to me. Thanks for a great experience

  • 5

    We love Protax Associates!

    We have been going to Protax Associates for over 8 years. Steve is amazing! He is sharp, efficient, genuine, personable, and even though we only see him once a year, we feel like he is a dear friend. He and his staff are proactive and helpful and using emails help us to come to our appointment prepared with everything we need.

  • 5

    great service

    very comfortable and confident with service - Office is very professional and friendly. Steve is always keeping us upto date with current tax changes

  • 5

    Taxes are done

    Takes care of business quick. You are in and out with positive results. It's always good to see Steve as he has lots of care for this clients. He's a good recommendation in my books.

  • 5

    Excellent

    Leah was great and very helpful. I am very happy we decided to come to her this year. We will be coming back every year. It was quick and easy, and she got us money back!!!

  • 5

    No better Tax Man exists!!

    Even if i have worries about taxes, or whether my sudden drop in income the past 2 years may lessen my standing as a customer, Steve treats me with respect and makes my appt very enjoyable!! He is helping many other people also, but i am glad he always helps me!!!!

  • 5

    Protax Associates

    All I can say is I love! love! love!Steve ! He's the best Tax man ever!!!! I wouldn't go to anyone alse . Love when I walk in and he knows me by name ! He makes you feel right at home. He will definitely be on my Christmas list for the next 50 years! Oh ! And he gets me money back every year !:)

  • 5

    TRUSTWORTHY

    I am very happy to work with Protax. This is our third year and we have been very satisfied with the results of our tax experience. Our tax person lets us know exactly what we can claim and we are happy with our tax results. I have recommended Protax to other members of my family.

  • 5

    A Great Tax Year to you All

    It was a Pleasure using ProTax again I felt a great deal of relief being ask all the right question by Steve it may have had a lot to do with it.See you all next year Oh yes My 85 year old vet father said Thanks also for serving our Vets ,and doing his taxs.

  • 5

    Integrity and helpfulness - a dying breed

    Once again, I had a great experience with Protax Associates. They have been doing my taxes for a number of years now. I have always been warmly welcomed, had all of my questions answered, taxes prepared for a very fair price and have never felt the need to look behind my back for the IRS to come knocking. This is a far cry from my previous tax preparer. Thank you Protax Associates.

  • 5

    You are the Best!!

    Steve's the best I've been going to him a long time. He is friendly and fast and always has the answers to all my questions. Love doing business with him. Thanks again Steve (and Leah).

  • 5

    The BEST

    I have been going to Steve since he started his business. I can't imagine anyone else preparing my tax returns. And the on-line booking is a bonus with me. Thanks again, Steve.

  • 5

    GREAT & FRIENDLY SERVICE!

    I've been going to Steve for the past 3 years. He's always very friendly fast and has answers to my questions. Thanks again Steve and Protax Associates!

  • 5

    Protax is always a great experience

    Steve is always willing to help with the all the questions we have. My husband and I have to gone to Steve for many years and we feel really comfortable going to him and his team. Always willing to give good tax advise.

  • 5

    Always Accurate, Efficient, Friendly and Professional

    Steve and his entire team are amazing! I was referred years ago and will never go anywhere else! Steve is understanding, caring and always available for my questions and concerns. He provides informative updates, fun contests and insightful advise for my future tax returns.

  • 5

    On top of their game

    I've been going to them for three years and to be honest i've never been happier i highly recommend their service to everybody he's the ultimate professional just wish i had gone to them sooner..

  • 5

    Protax is awesome!

    I've been working with Steve for years and couldn't be more pleased. I no longer live in the area but still travel to use his services. I highly recommend Protax Associates!

  • 5

    The best tax preparation ever!!

    I had an appt with Steve, and he was nice, down to earth, and very professional. I had a great experience at protax associates and was done in literally 20 minutes!

  • 5

    protax associates

    we were with steve since he was working out of his house went everywhere he went he's honest and always helpful recommend him 2 family friend and coworkers

  • 5

    Protax Associates: The Best in the West

    I am very satisfied with Protax Associates. They are very professional, trust worthy and above all, very knowledgeable. I've been doing my taxes with Steve for almost 30 years, and I've refered Protax to all my family. Thank you Protax for years of dedicated service.

  • 5

    Very kind and helpful. great service!!

    Steve and leah are so helpful and kind in their service. they are very patient and knowledgeable in their work. Steve helped me get the most out of my taxes and he explained everything in detail and was open to answer any questions i had. i've been going to them to do my taxes for the last 4 years. they are great!

  • 5

    World Class Tax Service

    I want to thank Steve and his Staff for another stress-free, thorough and efficient tax filing. We were referred to Pro-Tax over 7 years ago by a family member and tax time and preparation has been a seamless process since then. I am always impressed with Steve’s willingness to take the time to update us on the year's tax changes and the impact it will have on our personal and business lives. I highly recommend Protax to family and friends.

  • 5

    another great year with Protax

    Well once again I am totally satisfied with the prompt and efficient filing of my taxes with Protax. The peaceful, friendly environment was much welcomed and I was soooooooo pleased with my refund. //No lines, Peaceful, Friendly, that's the way to do it! Thanks Steve and Staff

  • 5

    Fast and on their game!!!

    I have been coming to Steve for years and highly recommend this company! Him and his staff are so well organized and they make you feel right at home. Tax time can be super nerve-racking but I always leave in a better mood than when I came in. This company does not only excel at tax preparation, they are as personable as it gets. Their services are affordable and they have you in and out in no time, such a great company.

  • 5

    Fast and Great Service

    Need a tax preparer and was referred by a friend and got quick and fast service over the phone. I also have pass this information on to my friends. Pass it on.

  • 5

    Fast & Effecient

    I highly recommend them, the location is easy to find. They explained every single thing on my form, and they answered every single question I had. My visit didn't take no more than 20 mins.

  • 5

    I recommend this person

    The person that did my tax preparation was very informative, very patient, explained things in terms I could understand, & honest. I recommend him to anyone that needs their taxes done.

  • 5

    Very Helpful!

    Steve is very good at his job as well as helping me understand everything we filled out. He was also able to help my mom when I brought her in to fix what her first tax person had done!

  • 5

    The best!

    Steve made things so easy for me.. made sure i understood everything. He was very nice and an easy person to talk to. I will definitely be going back years to come.

  • 5

    GREAT

    Steve was very good as always. I have been going to him for approximately 15 years now and would'nt go anywhere else. He's very patient and is great at what he does!

  • 5

    Protax Associates the best in tax preparation

    Income tax time has always been something I did not look forward to. A few years ago my son recommended Steve and Protax Associates to me and what a blessing that was. My husband had died and finally I sold my home and felt my nightmares with worrying about taxes had just begun. Steve made me feel so welcomed and at ease like I was his only client. My worries soon left with the expert service I received and now tax time is just a good time to say hello and know my tax returns are in good hands

  • 5

    Protax has been the best tax preparation experience ever!!

    At Protax, the environment is calming and the staff, friendly! My husband and I felt very comfortable. The office is very clean and promotes a relaxed approach. Steve is very knowledgeable and resourceful. His technique is modern. We walked out of his office knowing we were taken care of. We highly recommended Steve to do anyone’s taxes!

  • 5

    Protax Associates tops them all!

    Protax is a very professional office, they always have gone out of their way to make sure your the most important client .I have been with Steve for over 15 years and not only is he a good friend he's the best Accountant ever!

  • 5

    The Best!

    Steve has been doing our taxes for several years now and he's great! He's professional, knowleagable in the tax laws, and always does his best to get us the most out of our return. He's the best!

  • 5

    Leah is Great

    I take my taxes to Leah every year since i have been working. She always helps me to get the most back i can. I appreciate her promptness in gettin my taxes ready for me. I am a student and getting my money back quickly is very important to me.

  • 5

    Protox

    Excellent Job! I have know Steve for more than 10 years. I have referred my brother and my dad. He really cares about you and your business. I totally appreciate his assistance and support. Thanks Steve!

  • 5

    Friendly, Competent, and Girl Scout Cookies all in one!!

    For the past four years or so, we have gone to Steve to have our taxes done because we know they will get done quickly and accurately. We were referred by my mother and last year I referred my sister and her husband.

  • 5

    Ptro Tax is the bomb

    If you want someone that really cares about your personal tax needs as if they were his own, you should run to Protax and Associates. I have known Steve & Leah for 20 years and I'm telling all of you, you can trust them both!

  • 5

    Very Happy

    We have been Steve's clients for over twenty years, just about the time he started Protax. We have always been very happy with his job of doing our taxes. He's so professional, and very pleasant to work with.

  • 5

    Great!

    This was my first year, but I am so glad that I went. I appreciated that Steve took his time and explained everything that he was doing, and that I was able to see for myself. I will be going to Protax from now on.

  • 5

    Super

    We have been coming to Protax Steve for several years. He always does an amazing job of doing our taxes. He makes this painful process...painless. I especially like the fact that he always does a comparison of the current year's taxes to the previous year.

  • 5

    Great!!!

    Everything went great,this is why we keep coming back every year. Our son told us about Steve and we have been very happy with him. Steve is very professional and knowledgeable.

  • 5

    Greatest!!!!

    Absolutely positive experience, which is the reason I've been coming to Steve for many, many years. He has so much patience with this old lady!! Plus he knows what the Laker's are doing.

  • 5

    Excellent

    I appreciated the detailed explanation of everything being done and being able to see what was being done as well. This was my first visit and Steve made me feel very comfortable.

  • 5

    Protax is the Best!!!

    I am so grateful to have Steve and Leah! They are the BEST! I feel so confident with their judgement, It is a pleasure to have my taxes done! The honesty and integrity that Protax shows, is a wonderful example of their character. I feel fortunate to have found them. A#1 Fan Connie Russell

  • 5

    Good Service

    I've been doing my taxes with Steve over the last few years. Service is great and I always look forward in seeing him next year. I have notice the increase of charges each year, but its well worth it. Thanks. Please continue the wonderful service done. Have a great day.

  • 5

    completely satisfied customer

    This is our third year with Protax Associates and my husband and I really like Steve. My husband is impressed with Steve's knowledge and will be using Steve to handle our financial matters when we get ready to retire. My husband called Steve the day before our appointment with questions and when we arrived for our appointment, Steve had answer to his questions. Can't say enough good things.

  • 5

    Satisfied Customer

    I was referred by a friend and have to admit that I was satisfied with my experience. Steve is knowledgable and easy to talk to. I like the fact that he is showing you through another monitor what he's entering and why he's entering it.

  • 5

    A blessing from God

    My husband and I went to Steve for the 1st time this year being referred by a friend. We didn't get around to filing last year due to knowing we would owe again, but our circumstances were a little different this past year and Steve helped us with his quick and honest help. We broke out even, and didn't owe to much for both years since we will be getting a small refund.

  • 5

    Very Easy and Relaxing Experience

    My wife and I would not deal with anyone eise besides Protax and Steve, he is a amazing person to deal with, makes tax season something to look forward to and is always there to give us great advice. Thanks again Steve and we will continue to send others your way.

  • 5

    A Less 'Taxing' Tax Time

    Once again Steve explained everything and was helpful and knowledgeable. We introduced Protax to our Adult Daughter and she also was delighted with the service.All this and a refund too.

  • 5

    Steve is the greatest!!

    Steve has been our tax professional for well over 15 years. My husband and I have had very complicated returns and Steve has not let us down. He knows his business and does not hesitate to give his professional advice when needed. I will continue to refer friends and family to him. Great job Steve!!

  • 5

    It is called Protax for a reason!!!

    We have been going to Steve for about at least 10 years now. I have absolutely no complaints. Service is professional and Steve is always willing to help with any related Tax related question . Also, a special thanks for doing taxes for the military personnel and their parents! It speaks volumes about you as a person.

  • 5

    Wouldn't trust anyone else...

    This is the 4th or 5th time now that we have gone to Steve and it is well worth the 60 mile drive. He is very knowledgeable and professional. Not to mention he is much cheaper than the bigger tax businesses out there!

  • 5

    AWESOME

    STEVE YOUR JUST COOL LIKE THAT!!!!!!!!!!!!! THANKS FOR ALL TIME AND HELP WITH EVERYTHING!!!! I'M SO GLAD MY DAD (PELON) TOLD FRANK AND I TO GO TO YOU. BUT NOW YOUR STUCK WITH US FOREVER!!!!!!!!!!

  • 5

    I believe we finally found our Tax Guy!

    Over the years that we've been filing our taxes with other preparers, we have not felt as comfortable and secure as we did with Steve Castro. He is easygoing and at the same time proffessional. All this, including his affordable fees reveals to me that he is a man that runs his business with great integrity.

  • 5

    Glad to be a regular!

    My wife and I have been going to Steve for a few years. I have never had second thoughts about going somewhere else. Steve is very helpful and is good at his job. I have recommended people to Steve and they always are happy customers.

  • 5

    Very fast,inexpensive,and friendly

    My fiance, his parents and I all went to Steve Castro this year and were all very pleased with our return, fee, and how fast our appt took..Reccommend him to anyone..

  • 5

    Protax Associates are the best!

    Steve has taken the "Tax time experience" to a new level for our family and friends. What a pleasure working with Steve. He's professional, friendly and very knowlegable. I am at ease knowing he is on the job! He went over my taxes from the year before and got us more money back. This year I brought a friend who was also extremely pleased working with Leah. I drive from Orange County but it's well worth it.

  • 5

    Quality service

    Steve has always made our dreaded tax filing a pleasant experience. Every year I look forward to visiting Steve, because he's a really cool guy, and we tallk golf.

  • 5

    Excellent & Friendly Service

    I always dread Tax time, but when I get to their office I'm relief to be there. When Leah comes out to greet you she always has a smile on her face. Thank you Leah and Steve for making filing taxes painless.

  • 5

    Excelent service

    I have been going to him for the last 25 years he has always taken good care of me, i even had him do my business taxes when i had one (he was very helpful through out the year). and when i was audited by the IRS he was right there with me. His service is excelent.

  • 5

    Steve's The Best

    We really appreciated receiving advanced emails reminding us to schedule an appointment and to bring important documents. As always, Steve was professional, efficient and courteous. It's always a pleasure to work with Protax.

  • 5

    Great Service

    It was great and efficient service i was completely satisfied with my tax i would most certainly recommend it family and friends. Steve and his staff were great i was done in about 15 min.

  • 5

    gary and gilda morales

    The best, Not only a friendly greeting, but steve was done with us with in like 15 minutes, fast. i appreicate this as i am a busy person. Protax is professional with a family flavor. Steve is our tax man for life. Thank you guys.

  • 5

    Fast, Friendly and Efficient

    Getting your taxes done can be about as much fun as a root canal. But, if you can find someone you trust, someone who can make a complicated process seem simple while treating your money as if it was their own, then you’ve probably found Protax. I’ve been going to Steve for more than 15 years and couldn’t imagine going anywhere else.

  • 5

    NO NEED TO LOOK ANYWHERE ELSE!!!

    HE IS TRULY AN OUTSTANDING GUY, GREAT ATTITUDE, GREAT SERVICE, REASONABLE RATE. SIMPLY PUT, HE HAS BUSINESS FROM ALL OF MY FAMILY, AND MY WIFE'S FAMILY TOO, IF THAT DOESN'T SAY ANYTHING THEN I DON'T KNOW WHAT WILL. DEFINITELY WON'T TRY TO RIP YOU OFF LIKE THOSE COMMERCIAL PLACES.

  • 5

    Fantastic Service!

    Steve has been doing my taxes for years. Great service and very efficient. I like the fact that you can make your appointment online. The associates in the office are very helpful.

  • 5

    LINES? WHAT LINES?

    PROTAX IS GREAT. HAVE AN APPOINTMENT? YOU WILL BE SEEN AT YOUR APPT TIME. NO WAITING FOR HOURS. I WENT WITH 2 FRIENDS AND WHE N IT WAS THERE TURN I SAT ON A COMFY COUCH AND WATCHED A GOOD MOVIE. AND I FORGOT TO MENTION I GOT BACK MORE MONEY THAN EVER AND PAID LESS TO FILE. STEVE EXPLAINED EVERYTHING AS I FOLLOWED ALONG WATCHING ON A MONITOR. THE SAYING IS "IF YOU GO TO PROTAX YOU ARE SURE TO WALK OUT WITH A SMILE!" WE DID!

  • 5

    Couldn't be better

    Pro Tax is awesome! Everyone there is helpful and very friendly. Steve is great, as he does you taxes he tell you step by step what everything means and answers all of your questions with a SMILE!!

  • 5

    Just Great

    Steve is the greatest Tax person there is. Before we srarted useing him we were paying like $300.00 for the same service but since we started useing Pro Tax it is far less. Again Pro Tax is the best...

Business Information

Hours Mon9:00am - 9:00pm
Tue9:00am - 9:00pm
Wed9:00am - 9:00pm
Thu9:00am - 9:00pm
Fri9:00am - 9:00pm
Sat9:00am - 6:00pm
Phone (626) 858-2340
Location Get directions
Website www.protaxassociates.com