Schedule an appointment online with Pitstop Appliance Repair in Basking Ridge, New Jersey
Make an Appointment
Reviews (122)
 
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920,
122 reviews received from actual customers
Average rating: 5
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Feb 21, 2012
G.C.
Quick Professional Service
Josh diagnosed and completed the repair on my washer in under 30 min. Fortunately, he carried the necessary parts with him. I will probably use Pitstop again even though it was a pricey endeavor.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Feb 16, 2012
C.H.
great service
We are very please with the service. I have been impressed in the point of searching and determining the problem of the machines; the immediate response is always on the schedule time.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Feb 6, 2012
anonymous
excellent experience
It was easy to schedule an appointment on short notice, technician was on time, knowledgable and everything was completed well. I would use Pitstop Applicance again
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Feb 3, 2012
juan hernandez
EXCELLENT JOB
Josh(technician) was very professional and easy to talk to.defenitely would use PITSTOP again!!. will defenitely recomend it to family and friends!!!
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Feb 1, 2012
John F
Pitstop on Time
Pitstop appliance repair was right on time and quickly diagnosed my clothes dryer problems. as this review must be at least 150 characters, here are some more
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jan 31, 2012
Carmine DeFalco
Took a shot...
We all know the feeling of hiring a contractor for the first time. I read some reviews on Pitstop, and gave them a shot. Not only was he on time, he worked on the diswasher, repaired it, and only charged me the $65 service call. How often does that happen? A Class act! Very difficult to find these days! Look no further, you found what you are looking for!
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jan 28, 2012
Suzanne G
Always Great Service
Josh is the best! He really knows everything about appliances. I love the convenience of on line booking. Will continue to use Pitstop for all of our appliances!
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jan 25, 2012
Mike Casale (4 Sue McDermott)
Excellent Service
Very professtional. It was a pleasure dealing with Pitstop. He found the problem and fixed the appliance. We were very pleased. We will recommend him to others.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jan 20, 2012
vikki iovino
great job
scheduling could not be easier. He arrived well within 2 hour window.Repair person pleasant and was able to assess of repair. Could not ask for a better way to do business
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jan 20, 2012
Xingjian Shangguan
Still strongly recommended even my problem was not solved.
The technican was here two times and was always on time. He was friendly. The problem was not fixed because of the depth of the problem. He recommended us to talk to GE directly. We were not charged anything. I feel bad because of the time he has spent on us. I still recommed the company and will use them if I have other problems with my appliance.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jan 17, 2012
April L
Great Service, Good price and One Happy Mom
Josh came out on time and gave us options and helped our fridge/freezer run again. I would recommend to others to have the estimate done at PitStop first.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jan 15, 2012
Kristen S
seems honest and fair
Prompt, professional, and honest. I would definitely call them again. Unfortunately, my refrigerator is not worth fixing, but he was very straightforward and explained everything thoroughly. I guess it's time to buy a new fridge!
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jan 11, 2012
Sal B
Great service you can count on!
It was easy to schedule an on-line appointment. The repair man was on time, professional and got the repair done quickly. Providing the model and seriel number helped expidite the repair process. Make sure to do the same. Great job!
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jan 1, 2012
Kiwanias member.
Recent experience
Pitstop recently diagnosed my pro blem and arrived with the spare part needed to fix the ice maker in the refrigerator and solved the problem completely. Excellent service and knowledgeable even taking time to explain in detail the operation of the ice bax. Thank you will definitely call again when help is needed.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Dec 24, 2011
Renee Illan
Oven Repair 12/11
This was my first time using Pitstop. They were extremely knowledgable on time and polite. They had my parts on board and my oven was up and running for Christmas. Will definitely use them again!
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
4
Dec 14, 2011
Jackie Polyakov
Excellent Service, Able to get appointment quickly
I called on a Monday and my issue was fixed on a Tuesday. Very happy with the service. A bit pricey, they charge $65 for stepping into your door, then additional labor.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Dec 9, 2011
John B
Tremendous Service
Josh arrived within hours of our call, and resolved the washer issue quickly and in a professional manner. Basking Ridge resident that would recommend his services again.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Dec 6, 2011
Dave M
As advertised - as usual
This is the 2nd time I have used Pitstop. After dealing with "dispatchers/schedulers" from other companies (like GE and Sears) who are booking appts 1-2 weeks out, it was refershing (again) to go on line on Saturday, book an appt for 10am on Monday, and have them show up within the 2 hour window.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Dec 1, 2011
Tewksbury Township
Great Service
Arrived as scheduled, curteous and professional, determined problem quickly, billed as quoted -- what more would anyone ask for from a home appliance repair service? I would highly recommend, and will certainly use again if the need arises.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Dec 1, 2011
P.Z.
Quick, Honest, Helpful Service
After a different repair company cancelled my appointment last minute, I did a quick Google search and found Pitstop Appliance. I was able to make an appointment same day within 2 hours using the easy online appointment site. The repairman that came over quickly determined the problem with my dryer. He even showed me this was an easy part to swap out that I could do myself and save a little money. It was all very helpful and I highly recommend Pitstop.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Nov 29, 2011
Barbara M
Dependable
Efficient, knowledgable , and professional. Josh has been fixing my appliances for a number of years and I would highly recommend Pitstop Appliance to anyone!
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
3
Nov 29, 2011
michael k
Fairly Good
I have had Josh to our house on two other occasions for two other appliances and have been very happy with his work and customer service. This time it was our microwave, I sent him a message that the issue was our Magnatron was shot. He came to the house looked at it said the magnatron is shot and that we should call GE because its still under warranty. I feel like he could have given us a call before he came out and charged us $70 to tell us what we already new.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Nov 27, 2011
Bernadette Brennan
Great Service
Josh was on time, quite efficient , and extremely knowledgeable. Will be using again for all my appliance repairs! So great to finally find a company you can trust!!
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Nov 25, 2011
Richard F
On time and repaired quickly
He was actually 5 minutes early and was able to repair the refridge with parts on the truck. Being the day before Thanksgiving I found this to be above and beyond. Highly recommended!!!!
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Nov 25, 2011
janet sedlak
another very satisified customer
I am delighted. Your tech arrived not only less than 24 hours of my call, but fixed our oven promptly. He was polite, articulate, and efficient. Our Thanksgiving Day was saved. Thank you so much.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Nov 18, 2011
J.B.
satisfied customer
We made an appointment online for service on the same day. we tried an a big nationwide store to get service, but could not get anybody on short notice and got treated poorly. Pitstop came thru and fixe our refrigerator the same day.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Nov 18, 2011
C & D
Quick Easy & Professional
The service was easy to arrange and very convenient. Two appliances were checked during one visit and we could't be more satisfied with the excellent service that was provided.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Nov 17, 2011
Karen L
Washing Machine Repair
First time I looked for service online rather than asking a friend for a reference. I was very pleased with the professionalism as well as the service. The repairman was on time, honest about what my options might be and repaired what he could very quickly. I will call Pitstop again.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Nov 17, 2011
Ronald L
Fast, Professional, Personable
Came quickly and found and fixed the problem with my freezer in minutes. Easy to get in touch with and schedule. Would use again on any appliance repair.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
4
Nov 14, 2011
Alex Lazorisak
Sub Zero repair
The company as whole is very good with communicating to the customer. The repairman was knowledgable and did a very clean job. I would recommend this repair company.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Nov 13, 2011
Kristen G
Dishwasher Service call
Josh was back again to help troubleshoot my dishwasher. Although we couldn't replicate the problem that I had originally, he took down all the pertinent information and has it on file in case we need to contact the company.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Nov 12, 2011
M.H.
Highly recommend
Still waiting for the actual repair, but my oven problem was diagnosed quickly and repairman was very pleasant and on time. Part will take a while to recive, but I don't fault the rapair people for that.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Nov 9, 2011
Judith F
Efficient,knowlagable,honest
We're very pleased with the service. The rep. Is always on time or calls. It takes only a few minutes for him to see what is wrong. He either fixes it then or gets back to you with costs and advice on weather it's worth fixing.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Nov 1, 2011
A
Highly Recommended
When we moved into our home and discovered that our Thermidor professional range wasn't working properly, Pitstop was called and a repairman came to asses the problem. He was about 30 min. late for his first visit. After parts arrived, he returned (on time) to make the repairs. Unfortunately 2 pieces came incorrectly from the manufacturer so he must return another time. He was a very nice guy, super knowledgeable and very professional. It was easy to make the appointments on line.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Oct 27, 2011
Wendy Richardson
Excellent service
Josh was excellent... very thorough and attentive (I had a lot of questions!) Love being able to schedule online. Would recommend Pitstop Appliance highly!
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Oct 26, 2011
Frances Matson
excellent service
I was very pleased with the reliable and prompt service from Pitstop Repair. I will certainly use this service again if I ever have another appliance repair. Josh, the repair technician was honest, fast and very pleasant.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Oct 26, 2011
Elaine Londino
Super Job
I was very satisfied with the Jo He was efficient, professional, and quick. He fixed the ice maker on my fridge and I am very happy with the whole experience. I will recommend Pitstop to others and use them again.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
4
Oct 19, 2011
Mia H
Excellent service
I'm very happy with the service I received on both appliances that I needed repaired. The diagnosis for both took very little time, and the repairs were completed well within the window. I would definitely use this company again for future repairs.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Oct 19, 2011
Linda P
Excellent Service
My dryer wasn't working. He checked and fixed the belt, did not charge for a new belt, because that was was still good (thank you), arrived on time and fixed my dryer in no time. He's also repaired my washing machine in the past and I had the same experience. He's always reliable and very honest.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Oct 10, 2011
M.F.
Thanks
Thank you for advising me not to put any extra money to fix the machine as it is old and will need future repairs. I will use your company again when in need.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Oct 10, 2011
Janet F
Great service
I had had enough with my dishwasher on Thursday night at 10pm! I found Pitstop online, made an appointment for the next day (and threw in another appliance while they would be at the house). Josh arrived just a few minutes after the beginning of the scheduled window. He was knowledgeable and professional and was quickly able to resolve both issues for a very reasonable fee. I will DEFINITELY recommend Pitstop to friends & family!
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Oct 7, 2011
Linda R
TIMELY
Sunday afternoon, my dryer decided to not heat. Since I purchased the dryer at Sears, I decided to call them first thing on Monday morning. They took all my information and gave me a service appointment two weeks away? Really? I looked online and found Pitstop was located in my area. My dryer was working by Tuesday afternoon! Thanks! Definitely will recommend to anyone in need.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Sep 30, 2011
Ying C
Excellent
Very knowledgeable repair person, was able to repair our Haier portable washer machine without breaking the bank. Definitely will recommend them to friends.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Sep 27, 2011
Jane McBreen
WONDERFUL
I HAVE HAD SO MANY PROBLEMS WITH MY VIKING RANGE I CAN'T BEGIN TO TELL YOU. FINALLY A REPAIR PERSON WHO WAS KNOWLEDGEABLE AND HONEST. THANK YOU SO MUCH AND I KNOW I WILL NEED YOU AGAIN AS THE IGNITOR ON THIS OVEN ONLY LAST ABOUT 6 MONTHS. NEVER AGAIN WILL I BUY ANY VIKING APPLIANCE. KARLS WAS NOT GOOD AT ALL WITH CUSTOMER SERVICE ISSUES EVEN THOUGH I SPENT OVER 15,000
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Sep 26, 2011
Linda Langford
Wonderful!!!!!!
I was very pleased with the service I received from Pitstop Appliance. The repair man arrived within the timeframe scheduled and knew right away what was wrong with my refrigertor before opening it to confirm. The cost is great considereing what other repair services charge. I had originally called Sears who gave me two week window before anyone could come out. I will definitely call Pitstop again for service on all of my appliances.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Sep 20, 2011
A.G.
Pleasant Surprise
Exactly as advertised. Quick, knowledgeable service. Price was very reasonable. Had necessary parts, no wait. Have recommended to neighbors. Explained everything clearly before repair.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Sep 17, 2011
K.G.
Honest and reliable
Pitstop makes it easy to book an appointment with the on-line booking tool. They are reliable, courteous and honest. I have had very positive experiences with them on several occasions and will continue to turn to them whenever I need an appliance repair. Highly recommended!
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Sep 15, 2011
Andrew G
Fast, efficient, honest
Just an overall positive experience. Would recommend them to anyone. Repairman explained everything, like taking a class. You just felt good about the process.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Sep 15, 2011
pc
GOOD EXPERIENCE
Josh was honest in giving me good advice and recommendations for what to do about my washing machine. I would definitely call this company again should I need a repair in the future.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Sep 14, 2011
Michelle B
Great Service
The tech was extremely knowledgeable and booking online was quick and easy. The tech showed up on time and fixed the problem fast. Couldn't be happier and will definitely use Pitstop again.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Sep 14, 2011
L.G.
Excellent service
I was able to book online for a next day appt. Loved the two hour window. My tech Josh arrived on time and was very friendly, professional, knowledgable, and worked very quickly. Gave excellent advice on what to look for when purchasing a new washer ( mine was not worth fixing). Highly recommend Pitstop!
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Sep 11, 2011
Michael Z
Wasn't good news, but still very helpful
After a few minutes of investigation, it was determined that our refrigerator had seen better days and it was time to say goodbye... But the money spent on the service call was worth the tips and information about what to look for when buying a new one. Friendly, fast service. I highly recommend Pitstop and will surely use them again in the future.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Sep 11, 2011
M.K.
Good service, very reasonable.
In the aftermath of Irene, washer died. A&E could only book appointments three weeks out, Pittstop was only a week. The gentleman was professional, informative and sorry to tell me that the washer wasn't worth fixing. I appreciated his honesty and would definitely use Pitstop's service again.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Sep 1, 2011
c.w.
excellent service
on a friday night our stove stopped working, i went on line and booked an appointment for the next morning, they came and fixed the stove in less than a half hour. It was so easy and the service was excellent. The only thing we were confused about was why we had to pay for a service call and the labor it seems like the service call fee should have been taken off the labor fee.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Aug 31, 2011
tim h
Fast response, reasonably priced
Prompt, informative, and reasonably priced. I will be using you again and recommending your service next time there is an issue. Thanks very much!!!
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Aug 30, 2011
D.D.
Way to do business!
Excelent work, very professional, very knowledgable and extremely professional...would definatly recommend their services to family and friends! Thanks again!
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Aug 21, 2011
jackie C
Very helpful
ery informative. Told me the truth. I need a new fridge why waste my money. I am glad that the honesty was ther. love this business and if I ever need a repair company they will be the first I call!IV
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Aug 19, 2011
R.S.
Great & Honest Service
Great and Honest Service. Knew the problem right away. My refrigerator is working better than new. Would definitely use again. Just call if your going to be late please.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Aug 16, 2011
Renee W
Best Service!
Fast, reliable service. Diagnosed the problem immediately and had part in his vehicle. Best service call we ever made. Would recommend them to anyone for any appliance repair needed. Don't waste time searching the web for parts, do it yourself repair tips, or any other service company....just call them!
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
4
Aug 16, 2011
N.S.
Fair & Knowledgeable
Friendly, Knowledgeable, honest. A little late (20 min after the 2 hr window). Would use again..............................................................................
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Aug 15, 2011
k.l.
Honest
Honest, professional, timely. I had not used my dryer for months because it did not heat up when I turned it on. Pitstop technician (Josh) came to look at it and told me it wasn't broken probably just a computer glitch. It is working perfectly and I am so grateful for his honesty. I just had to pay the standard service charge. I will be calling them from now on for any appliance repairs.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Aug 8, 2011
Tim O'Connor
Fast Service, Experienced Tech., and Reasonable prices
Was able to schedule an appointment for my refrigerator within 2 hours, and the tech. came on time. He was very professional and new exactly what the problem was in the first few minutes. He carried a replacement part in his car, and I was up and running within an hour. I would highly recommend Pitstop.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Aug 6, 2011
Daniel K
Very good!
The guy came to my house right on time and was nice and very knowledgeable. He checked out my broken dryer and within probably under 10 minutes he knew what was wrong and explained it to me. I highly recommend this company!
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Aug 6, 2011
Ronak S
"Excellent Service"
Excellent Service I found Josh a very kind, professional and knowledgeable tech. His diagnostic skills are great. Let me appreciates your prompt and great customer service also.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Aug 4, 2011
S.P.
Great Service!
Josh was quite courteous, pleasant and knowledgeable. I was dreading having my front loading dryer fixed. Luckily, the diagnosis & fix was simple (my son forgot to put the lint vent back and a sock got in where the lint is trapped). Dryer was fixed in less than ½ hour! Definite thumbs up for Pitstop! I liked their 2-hour window, customer service and they fixed my dryer!
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Aug 2, 2011
Mendel Herson
Excellent!
The repair man was an excellent technician and very kid-friendly to my curious little ones who watched his work. This wasn't his first time in my house and I've found this a consistent experience
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Aug 2, 2011
n.e.
The Best!
Nothing could have been simpler getting my recently broken washer back in working order. 24 hours after online contact , someone was at my door and the washer was fixed in less than 10 minutes! The parts were on the truck and the serviceman could not have been more pleasant. Bye-bye Sears! Waiting 10 days for a service call is crazy. Thank you Pitstop!
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jul 26, 2011
ann sariego
Top Rate Professional Service and Scheduling
Excellent scheduling and service.............................................................................................................................
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jul 21, 2011
Donald Ferrara
Fridg
We had excellent service and your rep. Explained every thing.We have used Pitstop in the past and we were always pleases with the results. We would definitely recommend Pitstop to anyone that needed a repair.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jul 12, 2011
Carol Glennon
Old Fashioned Reliable Service
This is the second time we've called Pitstop. The first was last year and Josh showed us how it would be more expensive to repair our vent than replace it. Money saved. This time, our dishwasher was producing gritty dirty dishes and Josh explained that the washer was fine, it just needed cleaning and and some different procedures from us. Money saved again. This company is honest and reliable.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jul 7, 2011
gary bozak
washer
Repair tech was on time , advised me to replace the washer do to a broken transmission . Did not try to sell me something I didn't need Verry greatfull.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jun 24, 2011
Jennifer D
INCREDIBLE SERVICE
I cannot say enough about the all around service I received from Pitstop. The showed up on time, charged me half of what Sears wanted to and emailed me later stating that they researched the problem I had. In the email it stated, they believed the problem was a manufacture issue. They didn't want to charge me to fix it, when really SAMSUNG (uugh) should be responsible. You dont see this type of business anymore. I will and have, recommended them to everyone I know. PITSTOP...A+
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jun 20, 2011
Jerry M
Dishwasher and stove
I had a positive experience using Pitstop Appliance. Josh, the repairman, was courteous and knowledgeable about our kitchen appliances. He installed a new electric started in our oven. Our dishwasher was not washing properly. He disassembled the dishwasher and cleaned it. He offered advice on how to better maintain it in the future. The price seemed fair.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jun 14, 2011
Wayne Robertson
Its what you would hope for
Repair service that makes it super easy to select an appointment time online (in my case next business day)...Check. Tech showed up right on time...check. Tech diagnosed the problem, provided an estimate, and offered suggestions for me to help evaluate whether to fix it or not..Check...Tech fixed the problem on the spot at the agreed price...Check. Always wish the price could be lower but it was within reason.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jun 14, 2011
Lisa M
Highly recommend
I was thrilled that the online appointment system actually worked. Josh arrived on time and did a very quick diagnosis. I can't remember the last time I've had this level of service on an appliance issue. Will definitely use again.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jun 13, 2011
Susanne F
Great service all around
I used Pitstop a year ago to repair a faulty Microwave, and didn't think twice about calling again when both my oven and Washing machine broke. The technician, Josh, diagnosed both problems in less than 10 minutes and had both repaired in less than 30 minutes. He clearly explained what was wrong in terms that I could understand. I would highly recommend them.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jun 4, 2011
D.S.
Super service; knowledgeable staff
I highly recommend Pitstop for appliance repairs. They are professional, straight forward, knowledgeable, and good communicators -- cannot ask for anything more! I extend my best wishes to their business' growth.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jun 4, 2011
DIANE G
OUTSTANDING PERFORMANCE!!!
I have never been so impressed with a repair company. Josh arrived on time, knew the answers to all of my questions and had all the necessary parts with him. Perfect customer service. I would recommend Pitstop very highly.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jun 3, 2011
Shirish P
Professional, Convenient and Efficeint
Excellent service. Warned me about an incorrect appointment . Technician came and already had the appropriate parts ready based on my description. Very fair pricing. Highly recommended.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
May 25, 2011
Kristine R
Great Company
We have finally found a place that helps their clients and cares about them. Josh came right on time and got our refrig up and running for us. Unfortunately, we need a circuit board. Early the next morning received an e-mail letting us know the part is in stock and cost. Their prices are very fair. Very informative and courteous Company. Have already recommended to family.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
May 21, 2011
Doug D
Excellent Service
I've used Pitstop 3 times now. Each time they've been professional, knowledgeable and very reliable. Most recently, I requested an appointment for same day service and they were at my house within a couple of hours. A pleasure to deal with; first company I would call on for future repairs.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
May 17, 2011
george s
Excellent
Called on Sunday night for an appointme for Monday. Tech arrived on time and fixed our washing machine. Definitely will use them in the future. Very Reliable.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
May 16, 2011
L.P.
Impressive
On time sevice, professional, and very knowledgeable. The problem was diagnosed ,and though could not be dealt with at the time, I was given advice of what to try the next time the microwave ceased working. I will not hesitate to call them again
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
May 6, 2011
k.c.
excellent service
the technician checked every inch of my refrigerator to figure out the problem. once he found it, he gave his honest recommendation to look for a new one- even though most other techs would have charged me a bundle in trying to "fix" it. i will definitely recommend them to everyone and will use them again!
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
May 5, 2011
E.H.
Refreshing change
I was blown away when the technician showed up right on schedule, and while he was not able to fix the problem on site, he was able to quickly diagnose the issue and offer a solution. He was very knowledgeable as well. Will definitely use again in the future. Thank you!
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Apr 22, 2011
Anthony Marchand
Excellent service
Prompt, friendly and with excellent knowledge. Service man carefully went over the old Maytag washer, examined the balance springs and re-leveled the machine. He gave us advice on placement and leveling and recommended that we continue to hold on to the Maytag. The noise on spin should not harm the machine should it get out of level. Though the service was minimal the advise was well worth the cost and saved us from purchasing a costly replacement. I would gladly recommend your service.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Apr 21, 2011
J.S.
Great Service
Highly recommended. Very positive experience, the technician was professional and courteous, kept me informed during the repair process and always gave me options.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Apr 3, 2011
L.M.
Excellent service
A pleasure to deal with. Came out right away, diagnosed the problem and gave us our options with rates that were very reasonable! I would reccomend them to anyone!
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Mar 25, 2011
A.S.
Excellent service
I strongly recommend this service. They are very honest and good people to work with. They showed up within 3 hours from time we made the request on line.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Mar 15, 2011
Virginia H
Thermador Oven Repair
Pitstop was the only repair company nearby that fixes Thermador ovens so I booked them on-line but also asked for a phone call for confirmation. They did just that and came during the 2 hour time frame requested. The problem required ordering an entire computer board that took some time to be shipped but as soon as Pitstop received it, they called to schedule an installation. Josh, once again was on time and got our oven up and running. Thank you for great service!
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Feb 19, 2011
Liz
Happy again
Second time we used Pitstop and didn't disappoint. Made appointment at 11am in the morning and Josh was here by 2:30pm! Great on-time, professional service!
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Feb 14, 2011
H.W.
Washer Repair
After a fuzzy response from the dealer where I bought the Maytag washer, I did a web search and found Pitstop. The online scheduling was straightforward and the technician arrived as promised. The diagnosis was quick and the service costs are reasonable. Now I know who to contact for all our appliance issues.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Feb 5, 2011
K.G.
Great experience
I found Pitstop on the web when I was looking for local appliance repair to fix a GE fridge. After seeing the reviews, I decided to make an appointment. Josh was very helpful and came right out to diagnose the problem. The rates are very reasonable and he showed up when he said he would. Overall, very pleased with the service and will recommend Pitstop to friends and family.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jan 29, 2011
J.B.
Very pleased
My first experience with Pitstop. The online scheduling was easy and efficient. They were professional, knowledgeable and reasonably priced. I will be recommending them to my neighbors and friends.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
4
Jan 26, 2011
Kristen G
Fast, Honest and Great Service
This is the second time I've used Pitstop Appliance. It's very easy to make the appointments on line and like the different choices you have to fit your schedule. Josh is knowledgeable and honest in his assessments. If you just need your appliance fixed, Pitstop is the place
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jan 17, 2011
John Gendelman
Thank You
We were very happy with the Pitstop experience, as we always are. The service appontments are easy to book on line and the service tech is alway on time or ahead of schedule. The work is performed neatly and correctly. A breath of freash air.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jan 17, 2011
David M
Fast, Inexpensive, Honest
Had a Kenmore washer break and called Sears service - they said the call would be $120+ and the could come in 2 weeks! Pitstop came the same day and charged $59. Told me the washer could not be fixed, but better than getting jerked around...would definately recommend
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jan 16, 2011
Tom O
Quick Service Good Pricing Dependable
We found Pitstop through GenBook which is an effective means of finding local service providers. Pitstop responded immediately with effective, no nonsense, service. They said what the would do and the did what they said exactly when they said they would do it and at the price originally quoted.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jan 15, 2011
C.L.
Ontime. Courteous. Knowledgeable.
Very happy with the service of our washer. Pitstop tried to be 'sparing' and not rush to replace parts; when a part was needed they obtained it quickly and the machine is back on track. Will gladly use again in the future.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jan 8, 2011
M.F.
Maytage Washer is as good as new
Two days before Christmas, my Maytag washing machine stopped spinning. I called Pit Stop and they came the next day. I needed some parts, so I had to wait a while before the manufacturer sent them. The repairman came the very next day to complete the repair. I had asked him if I should just get a new machine, but he thougth my Maytag had a lot more life left in it, just some worn out parts. No wonder...it's in a house that for many years housed nine people!!!!!!!
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jan 6, 2011
L.Z.
Pitstop Appliance Repair
Excellent service, price & product knowledge. Jason delivered exactly what he said via the phone. I highly recommend Pitstop Appliance Repair for any one needing repair of their appliances.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Dec 29, 2010
Mary Ellen Yen
Mary ellen Yen
Tech did a very good job and very professional. He diagnosed the problem and fixed as best as he could. I would definetly recommend Pit Stop to my friends and family
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Dec 27, 2010
P.K.
Great communication and great job!
The ability to make a reservation via the web was a huge convenience. Email communication was quik and great and I was advised of some troubleshooting steps to avoid an extra service call. The Christmas eve service was prompt, quick, courteous, and competent. I wouldn't hesitate to use Pitstop again.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Dec 22, 2010
Jeff
WOW what a fantastic job!
I found them online made an appointment that evening for the following morning and the machine was up and running in no time. You did an incredible job for us. I would highly recommend them to anyone. Happy Holidays
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
4
Dec 20, 2010
John Hyman
Delivered on their promise
Pitstop Appliance Repair delivered on their promise, and came through when another company did not. I will use them the very next time my appliances need repair and will recommend them to my network.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Dec 14, 2010
Robert C
Great job.
Fixed problem quickly. Very professional. Sense of humor at same time. Will actively recommend him to other people who have appliance repair needs. Price was fair.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
4
Nov 25, 2010
John Hyman
Professional
Online scheduling issue forced the technician to be later than promised. He was professional and friendly and quickly diagnosed the problem. Now we are waiting for the proper circuitboard and the estimate to install it. Look for my next review to determine the real level of successfully satisfying my issue.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Sep 4, 2010
bob piedilato
repair gas dryer
excellent service very good technician and fair price technician was on time ,diagnosed the problem properly and ordered parts...I was very impressed and will be a repeat customer
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Sep 1, 2010
sara hopkins
Glad I used them
I read the many glowing reviews and so called when my washing machine didn't work, Josh came in and diagnosed the problem, which was a shock absorber which needed to be replaced. The part took about a week to come in, but as soon as it did, Josh was at my door and had it fixed in 2 hrs. Amazing! and not expensive
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Aug 6, 2010
M.C.
Recommendation for Pitstop Appliance Repair
It was my first experience with Pitstop Appliance Repair and I can say that I was very pleased to chose them. At 11:00 am, I set up an appointment for 2:00 pm (problem with my fridge)and the technician was on time. In addition, the technician (Josh) was very polite and gave me clear explanations. For comparison, SEARS was sending me someone one week later and was charging me the double. No doubt about it, I strongly recommend everyone to deal with Pitstop.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Aug 3, 2010
Barbara W
Happy to recommend Pitstop Appliance Repair!
Pitstop Appliance Repair - On time - honest - reasonable pricing - very knowledgable - I am happy to recommend you to all of my friends and family!!!!!
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jul 21, 2010
Marguerite Purcell
Best Service Ever!
Josh was knowledgeable and professional. I have given his card out to everyone in my neighborhood to make sure they receive the same outstanding service when needed. I'm very impressed.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jul 21, 2010
A.J.
Help When you Need It!
Needed repair on my front load washer asap. Made an appointment online Sunday afternoon and was up and running on Monday! Excellent service! I will be recommending them to friends and would use again. Don't hesitate to call!
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jul 2, 2010
Liz
Excellent service!
Needed someone to look at/repair our refrigerator quickly and came across Pitstop online. Took a chance and made an online appointment and less than 3 hours later Josh was at the house. Excellent service and would highly recommend and use again!
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jun 14, 2010
Sharon Ross
Excellant Service
Excellant Service. On time and price as quoted. Unfortunately my machine was shot and couldn't be repaired but he gave me recommendations to save money on a new machine. Don't got with the new digital stuff.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Jun 9, 2010
Mike
Great Job
I found them online at about noon, and they were there when I got home from work, right on time. They diagnosed and repaired my dishwasher problem in a half hour. Knowledgeable and friendly service. I will definitely call Pitstop again.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
May 25, 2010
Jill Welch
They are Terrific!
I will never call anyone else for any repairs! They came when they said they would, they service our "rural" area, they knew what was wrong, AND they fixed it. All within a reasonable price. Hurray! I can finally leave Sears Home Repair which has disappointed me time and time again!
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Apr 22, 2010
Gary
Very Satisfied
These guys are good and fair. They were responsive when I called and got someone out right away. The repair people came within their two hour window. They were knowledgeable and courteous and diagnosed the problems quickly. I will always use Pitstop, when I can.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Apr 15, 2010
Jennifer
Great!
Loved the on-line booking - so much easier than playing phone tag - and the tech arrived exactly on time (to the minute!). Not only did he have the parts needed in the truck, he had them in his hand as he walked in the door. He told us what was wrong, why it happened, and put in right in 20 mins. Refreshing!
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Mar 25, 2010
Frederic Nash
A Satisfied Customer
I made an appoint online for a problem with the refrigerator. The technician, Josh, was punctual. He was very professional and explained the problems in detail. He also explained the cause of the problems. I would highly recommend Pitstop Appliance.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Mar 18, 2010
anonymous
Extremely Satisfied
We made an online appointment on a weekend and got a confirmation early Monday morning for exactly the time we requested. Josh showed up on time, was professional, and was extremely knowledgeable. We will use Pitstop again.
Pitstop Appliance Repair
5 Lyons Mall #197Basking RidgeNJ  07920, http://www.PitstopApplianceRepair.com
5
Feb 24, 2010
Peter Prymak
Excellent service
Josh was very professional and very quick to fix my oven door. Everything was completed when promised. I would definitely use Pitstop Appliance again.

Pitstop Appliance Repair
5 Lyons Mall #197
Basking Ridge, NJ 07920

Business Hours
Mon
9:00am - 7:30pm
Tue
9:00am - 7:30pm
Wed
9:00am - 7:30pm
Thu
9:00am - 7:30pm
Fri
9:00am - 7:30pm
Sat
9:00am - 12:30pm
Sun
9:00am - 12:30pm