Vescovo Toyota of Las Cruces
http://www.genbook.com/bookings/slot/reservation/30063501 
310 verified customer reviews.
These reviews are from verified customers of this business.
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matthew2219
Jun 17, 2013
http://www.genbook.com/bookings/slot/reservation/30063501Raenee is wonderful!
This is the 2nd car we have bought at Toyota and Raenee Morris helped us both times. She is a delight to work with; knows her stuff,; and makes reasonable offers to boot. Every one else we met during our buying experience seemed to be "on the ball".
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BOB & LYDIA MAGRUDER
Jun 13, 2013
http://www.genbook.com/bookings/slot/reservation/30063501Outstanding service when purchasing a new Toyota
From meeting Rob to the final paperwork the experience was probably the best I've ever had. There was no pressure at all just a complete knowledge of the car. This is my first purchase from Vescovo Toyota and not my last.
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William & Christine McCool
Jun 11, 2013
http://www.genbook.com/bookings/slot/reservation/30063501Highlander Purchase
We just purchased a Highlander through Rob Hinton. Rob's "no pressure" approach, knowledge of the vehicles we were considering, and willingness to work with us resulted in a very enjoyable experience. We have done business with Las Cruces/Vescovo Toyota since 1986 and they have always been great to deal with. They are definitely a class act!!
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CLARA FELIX
Jun 5, 2013
http://www.genbook.com/bookings/slot/reservation/30063501review
Mr Sanchez worked to make the process as stress free as possible. Great guy. I will definetly seek out for Mr Sanchez for other purchases
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S.U.
Jun 2, 2013
http://www.genbook.com/bookings/slot/reservation/30063501stress free, enjoyable purchase!
Easiest, stress free purchase of a car! Bob Sanchez was great to work with. He listed to what I wanted and needed. Thank you Bob!
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JAMES O'BRIEN
Jun 2, 2013
http://www.genbook.com/bookings/slot/reservation/30063501Excellent experience
I bought a Prius V through Rob Hinton and found the whole car purchase experience to be a pleasant time.
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NAOMI WEST
May 21, 2013
http://www.genbook.com/bookings/slot/reservation/30063501Rav4 purchase
Excellent experience! Everyone was so nice. Easy to work with and made my experience of buying new car pleasant, easy and stress free! My sales associates as Ryan and he was excellent! Love this group!
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R.R.
May 10, 2013
http://www.genbook.com/bookings/slot/reservation/30063501100% Satisfied
I've had my 2013 Scion FR-S for three days and it is by far the greatest thing I have ever purchased, not simply because of how much I love the car, but also because of how important Raenee and Ryan made me feel. Ryan and Raenee showed me excellent customer service in my time at the dealership. It was a painless and enjoyable experience working with them. I even received bottles of water while I was waiting. I've already started telling my family to go see them for a new car.
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C.B.
May 6, 2013
http://www.genbook.com/bookings/slot/reservation/30063501Buying experience
Just recently bought a new Highlander after having one since 2007. Was fortunate to have a very pleasant experience with salesman Rob, who was very low key and not pushy. Wouldn't have bought it if he had used the "strong arm" tactics. All follow-up has been enjoyable.
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N.R.
Apr 28, 2013
http://www.genbook.com/bookings/slot/reservation/30063501BEST of the Best.
I drove many cars at many dealerships in my search for my dream car. I loved the "feel" of the Toyota Avalon. It handled nicely and was competitively priced. The salesman who assisted me was helpful and patient. He did not use the strong arm tactics I encountered from some other dealers. I made the right choice and bought the Toyota Avalon. I find new reasons to love it each time I drive it.
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Robert A
Apr 22, 2013
http://www.genbook.com/bookings/slot/reservation/30063501Outstanding Customer Service
Bought a Prius v at Vescovo Toyota of Las Cruces. Rob Hinton was very friendly, knowledeable, customer oriented, not pushy. All of the staff we dealt with were very professional.
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Scot & Irene Sanders
Apr 20, 2013
http://www.genbook.com/bookings/slot/reservation/30063501Great Sale-Great Customer Service!
We bought our Prius V from Vescovo Toyota of Las Cruces on 4/19/2013. Our sales rep. Rob Hinton Did a wonderful job of gathering information on what cars/options/prices were available, and relaying it to us via phone and email(we live in TorC), so that when we arrived to make the purchase, it was a pleasant and easy transaction, especially because Rob did such a great job!
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GRACE DOAN
Apr 17, 2013
http://www.genbook.com/bookings/slot/reservation/30063501The most honest & professional dealership in Las Cruces
Vescovo Toyota is, without a doubt, the most honest & professional dealership in Las Cruces, NM. George Vescovo has a terrific team that provides a hassle free, honest, car purchasing experience. Mr. Vescovo took the time to recommend vehicles that would meet my family's needs & referred us to Raenee Morris, who helped us find a vehicle that exceeded our expectations. Ms. Morris also helped us set up a payment plan that fit our budget. We purchased a Toyota Venza and absolutely love it!
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Terry OR Diane C
Apr 9, 2013
http://www.genbook.com/bookings/slot/reservation/30063501Excellent Service
We really appreciated Rob Hinton and Warren Yonker's thorough explanations of everything. Rob followed through with all the details and did what he said he would and when he said he would. We bought a Highlander Plus and feel very comfortable that they will be there for us if we ever need them.
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Dennis & Barbara Chichester
Apr 7, 2013
http://www.genbook.com/bookings/slot/reservation/30063501Highly Recommend Rob Hinton, Sales Rep
Have to admit, we had a pretty great experience because of our Sales Rep. Rob Hinton of Las Cruces Toyota.... Rob provided wonderful customer service, tremendous patience and a straight forward approach. We felt very comfortable we were in good hands....we ended up buying a new Tundra from Rob and couldn't have had better care during and after the sale....thanks Rob for your sincere assistance and effort!
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Brittany D
Mar 27, 2013
http://www.genbook.com/bookings/slot/reservation/30063501Best experience at a car lot yet!
I have been to plenty of car dealers and this being my first new car , it was surprisingly fast and simple! The staff was very nice and very thorough with their work I will be sure to recommend them to others.
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Michele & Gregorio Duenas
Mar 19, 2013
http://www.genbook.com/bookings/slot/reservation/30063501GREAT SERVICE!!!!!
I was pleasantly surprised on how great the staff is!!! They are definitely not your normal car dealership. They may not be big but sure have the customer service, professionalism and understanding that just doesn't compare. I will definitely be back to Las Cruces Toyota again. Thank you for all you did and we are enjoying our TACOMA!!!!!!
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Szostak G
Mar 18, 2013
http://www.genbook.com/bookings/slot/reservation/30063501new car
Had a great expierence buying a new car at Las Cruces Toyota from Rob Hinton. No pressure and let my wife figure out just what it was she wanted.
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CHARLES SAVARY
Feb 28, 2013
http://www.genbook.com/bookings/slot/reservation/30063501My Purchase Expierence with Las Cruces Toyota
I Purchased a 2013 Toyota Rav4 From Las Cruces Toyota , Thru Sales Rep, Raenee Morris , And I could not have been treated any better . It truly has been a very pleasant expierence in every way . Thank You Raenee and Las Cruces Toyota and All Your Emplyee's. Charles E Savary
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J.L.
Feb 21, 2013
http://www.genbook.com/bookings/slot/reservation/30063501New Corolla
A very pleasant experience. Rob Hinton showed us everything we needed to know. After dealing with one dealership for our first 5 Corollas, it was a pleasure to see a different approach. Would deal with him again.
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JOSEPH JOJOLA
Feb 19, 2013
http://www.genbook.com/bookings/slot/reservation/30063501Purchased New Toyota
The Best Buying experience I've ever had in purchasing a new car. No hassle, professional. Raenee Morris is tops. Friendly, and will go out of her way to make you satisfied! I will buy from her again.
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J.H.
Feb 19, 2013
http://www.genbook.com/bookings/slot/reservation/30063501Great Dearlership
I traveled 90 miles from home in order to deal with efficient, friendly people. I don't like the process of buying a car but the folks at Las Cruces Toyota, and especially Raenee Morris, made the process easy and enjoyable.
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JOHN STEINMAN
Feb 14, 2013
http://www.genbook.com/bookings/slot/reservation/30063501Purchase of my Scion FR-S
I was very pleased with my experience at Las Cruces Toyota. The sales staff was professional and knowledgable. There was no pressure, which I appreciate because I do not like to play games when buying a care. I would not hesitate to recommend Las Cruces Toyota to my friends and family.
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ROBERT WHITE
Feb 13, 2013
http://www.genbook.com/bookings/slot/reservation/30063501Positive Experience
I dealt with the dealership via email. The price quoted was great and there was absolutely no pressure. I went to the dealership with my trade in and drove home in a new Toyota. The staff was very nice and very easy to do business with.
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JAMES ROBERT YARBORO
Feb 12, 2013
http://www.genbook.com/bookings/slot/reservation/30063501Amazing Service
The service is amazing. Very friendly and helpful. Great prices. I tell everyone I know to go other for good deals. If I ever need to get a another vehicle, I will come here first. The funny thing to is that I live in EL Paso Texas.
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anonymous
Feb 7, 2013
http://www.genbook.com/bookings/slot/reservation/30063501Las Cruces Toyota
Great service, buying a new car has never been so positive. I was hesitant to go, because I expected an unpleasant process, so glad I was wrong.
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Brenda P
Feb 4, 2013
http://www.genbook.com/bookings/slot/reservation/30063501Salesperson very knowledgeable
The salesperson Robert really knew a lot about how the Toyota Prius worked and showed me exactly how it should be driven, which was basically to drive it as you would any other car! Of course he also showed me tricks to increase my mileage which I will for sure do. I was able to communicate by email with him which saved me a lot of time and also helped to keep track of the answers to my questions. He was excellent!
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GERALD VIA
Feb 3, 2013
http://www.genbook.com/bookings/slot/reservation/300635014Runner Purchase
My wife and I are very satisfied with the 4Runner we purchased. The sales staff was extremely helpful and pleasant.
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Peter & Paula V
Jan 31, 2013
http://www.genbook.com/bookings/slot/reservation/300635012012 RAV4
Our new RAV4 Limited is everything we expected and more. It is the sixth Toyota we've had in our family, and measures up in every way. Anita Moyer, our salesperson, was knowledgeable and very helpful. She gets a full five stars from us!
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B.B.
Jan 28, 2013
http://www.genbook.com/bookings/slot/reservation/300635012012 Camry
We thoroughly enjoy our new purchase. Salesperson,Bobby Navarez took his time to explained everything about the new vehicle and all extra questions I had. Same goes for Raenee Morris. They now have a customer for life. You can't beat the trade-in value or APR. Thank you LC Toyota.
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PM & IM
Jan 27, 2013
http://www.genbook.com/bookings/slot/reservation/30063501Now That's Quality Service!
Mr. Hinton was an exceptional salesperson. We would highly recommend him for your vehicle buying needs. We already knew which truck we wanted before traveling to Las Cruces from El Paso so the selection was exactly what we were looking for. Mr. Hinton took us through every step of the purchasing process with no hidden agenda and we felt welcomed in his presence. Thank You Toyota, we're your #1 Fans!
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RATZLAFF
Jan 21, 2013
http://www.genbook.com/bookings/slot/reservation/30063501Toyota Purchase
Jesse was a very helpful salesman with no pressure to purchase. He explained everything very well as did the manager for final paper work. Jesse explained things about the car and helped set up my phone/car connection.
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NORMAN LASHLEY
Jan 18, 2013
http://www.genbook.com/bookings/slot/reservation/30063501Terrific
Great Deal! Great Service! Couldn't be more happy with our new Toyota Tacoma truck! Second Toyota vehicle purchased from Las Cruces Toyota. Love this dealership!
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JAMES UNDERWOOD
Jan 17, 2013
http://www.genbook.com/bookings/slot/reservation/30063501Toyota Tacoma
Thank you Las Cruces Toyota for a much better than expected experience buying my new truck. You all made a terrific effort to give me an even better deal than i asked for, and i appreciate that very much.
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DEBRA WILSON
Jan 14, 2013
http://www.genbook.com/bookings/slot/reservation/30063501Bought Toyota Prius
Just made my first car purchase and the people I worked with were very helpful and took the time to help!
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DeAnna S
Jan 9, 2013
http://www.genbook.com/bookings/slot/reservation/30063501Superb Scion xD
Rob Hinton was wonderful in explaining everything I needed to know about the car and how to purchase it with the least amount of stress. He handled everything with a gentleness and well mannered style that was easy on my decisions. I couldn't have asked for a better sale rep. and would highly recommend him to anyone who is interested in buying a Toyota or Scion. Thanks to the staff at Toyota in Las Cruces and esp. Rob.
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john mac carpenter
Jan 9, 2013
http://www.genbook.com/bookings/slot/reservation/30063501my new Tundra
Great pickup, not as fancy as the F-150 I replaced but all in all I think I like it better.....Ruben has been extremely helpful and will be as I come up with more questions........it's a great pickup and the service has been great
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James O'Brien
Jan 2, 2013
http://www.genbook.com/bookings/slot/reservation/30063501Excellent Staff
Wanted a new vehicle and found Prius, Hybrid Camry, and Rav4 too low. I ended up getting a 2013 Toyota Tacoma 4 cylinder truck and plan on getting a camper shell for my poor man's motor home.I have always enjoyed dealing with Las Cruces Toyota's staff.
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CHRIS SANDERS
Jan 1, 2013
http://www.genbook.com/bookings/slot/reservation/30063501Salesman so good we bought 2 vehicles!
Needed a new truck for business. I narrowed the field to a 1/2 ton Tundra. After the "Auto Salesman" squeeze by dealers from El Paso to Tucson, I decided to try Las Cruces Toyota. The salesman that greeted me at the lot was confident & knowledgeable without being a "know-it-all". He waited for my questions, What a relief! He worked to locate the truck I wanted, not one he had to sell. So I bought my wife a new Rav4 as well as a Tundra.
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Shuguang Deng
Nov 11, 2012
http://www.genbook.com/bookings/slot/reservation/30063501Bought a New Camry Hybrid
I'm happy with what I got and enjoyed the buying process in Las Crcues Toyota dealership. I would definitely recommand this dealership to anybody who wants to buy a new Toyota.
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Vincente & Lucilinda Garcia
Nov 2, 2012
http://www.genbook.com/bookings/slot/reservation/30063501Bought Toyota Prius 2012
We truly had a great experience buying this car. The salesmen were very professional and not pushy, we appreciated that. They made the process buying a new car so simple. Jim and Rob are excellent Toyota salesmen and are truly assets to Toyota company. Lucy and I are very satisfied customers. The contract manager who wrote up the contract to buy the car was also a superb representive of Toyota. Sincerely, Vicente and Lucy Garcia
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J.B.
Oct 27, 2012
http://www.genbook.com/bookings/slot/reservation/30063501All around great experience
The dealer and dealership made the experience of buying my vehicle a great and pleasurable one. I had been to the Toyota dealers in Alamogordo and El Paso and rank Las Cruces Toyota above the others hands down. I highly recommend then if you are in the market for a new or used Toyota vehicle.
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J.D.
Sep 8, 2012
http://www.genbook.com/bookings/slot/reservation/30063501Great Service
I've bought 3 cars from LC Toyota. They have the Best Customer service anywhere in Las Cruces. I made it a point to select a buy a car from them last week instead of shopping around, just because they are so helpful and never any pressure.
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Lori Grumet
Aug 19, 2012
http://www.genbook.com/bookings/slot/reservation/30063501Low Key and Helpful
We enjoyed our purchase. The staff at Las Cruces Toyota was helpful and did not pressure us to buy.
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S.P.
Aug 17, 2012
http://www.genbook.com/bookings/slot/reservation/30063501Third Toyota Truck
My third new Toyota Truck. 2012 Tundra! Excellent truck and excellent dealership. Salesman Bobby Narvaez did a great job.
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D.R.
Jul 29, 2012
http://www.genbook.com/bookings/slot/reservation/300635011st time Toyota buyer!!!
As a 1st time Toyota buyer, I started searching the internet to see if anything caught my eye. I found a Corolla, I thought I loved everything about it until I went to the dealer, It wasn't my favorite color. But when I told the salesperson, he was quick to find me EXACTLY what I wanted. I was treated like a QUEEN, I love my new Toyota Corolla. THANKS JK
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CHERYL RICHARDSON
Jul 24, 2012
http://www.genbook.com/bookings/slot/reservation/300635011st time Prius buyer
As a first time Prius buyer, I was a little intimidated by the technology when I went in. Everything was explained and it was an enjoyable learning experience. I was treated very well and I have every confidence that they will continue to treat me well. Thanks JK.
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SUZANNE M
Jun 28, 2012
http://www.genbook.com/bookings/slot/reservation/30063501My new COROLLA!!
Excellent experience at Las Cruces Toyota. I live in El Paso, but do lots of business in Las Cruces, and had heard of the great reputation of Las Cruces Toyota for customer care and service. Great buying experience with Anita Moyer. Thrilled with the car!
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Matt and Jenn
May 28, 2012
http://www.genbook.com/bookings/slot/reservation/30063501Our New Prius V
We live in El Paso but ended up buying our new car in Las Cruces. Staff is very friendly. They take the time to make sure you feel comfortable with every step before moving on to the next. We will recommend them to friends and family. Thank you Raenee Morris for being a great sales representative to us.
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M.E.
May 14, 2012
http://www.genbook.com/bookings/slot/reservation/30063501Great place to buy your next Toyota!
I price shopped Toyota dealerships in Albuquerque & Santa Fe and the dealership Toyota Las Cruces gave us the lowest price on our new Toyota with the quickest delivery. All the staff at the dealership where very personable, friendly, courteous and professional. We have purchased four new Toyota's from multiple dealer's and Las Cruces Toyota was the easiest and most pleasant of them all. Buying your next new Toyota from Las Cruces Toyota is worth the drive even from surrounding states.
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FRANK C
Oct 14, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Good experience
My Sales person "Jesse" was the best sales person I ever had.. and I am 66 years old and have bought allot of cars/trucks in my time.. You are lucky to have a quality person like this ....
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A.O.
Jul 31, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Professional and Kind
As always my experience at Las Cruces Toyota was professional, courteous, and customer-centered. I would recommend this dealership and service to anyone and everyone.
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Mayra Duran
Jul 19, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Thank you Nick
I just want to Thank Nick for his patience, knowledge, and for making me feel right at home. I already knew what I wanted, and Nick did an excellent job
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Vernon Kopsa
Jul 19, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Thank you Nick.
Nick Harris was very professional and very pleasant to deal with. He made buying a new vehicle a good experience. This is my second new vehicle from Las Cruces Toyota Dealership and like the last vehicle I am impressed with all in the dealership
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ARMANDO ANGEL
Jul 14, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Great Sienna
This is the upteen car we have pruchased from Las Cruces Tyotoa. As usual we got a fair deal and are delighted with the silver Sienna and all the great goodies.
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sim Middleton
Jun 13, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Good, straightforward deal
Everyone involved acted in a professional manner. The vehicle I wanted had to be ordered and delivery was delayed by the disaster in Japan. I accepted the delay as unavoidable. There has since been a delay in registering the vehicle with the state of NM due to a paperwork snag at Toyota, I"m told.
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Unhappy Customer
Jun 6, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Poor Service on Pre-Paid Maintenance 5-K
1. Service Dept did not have my appointment on the books. 2.. Prior to service, would not tell me what items would be check 3. After service, just handed me the sheet and did not offer to go over the items with me despite my having asked earlier. 4. People at desk were unfriendly to the point of being rude. 5. They gave the impression that since I wasn't paying for the service, that I was of little concern to them. 6. When I finish with two yrs pp main, I would not return.
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MEGAN MCPHERSON
Apr 25, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Nick Harris Thank You!!
My experience was amazing. Nick Harris was very professional and honest and got me the car I wanted. I was very impressed with Las Cruces Toyota Dealership. Thank you.
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Albert Fridenstine
Apr 15, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Good Service
the staff did a very good job and provided me with an on-time repair which was also fairly priced. You can tell they try hard to please their customers
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RHONDA BERRYMAN
Apr 5, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Pleasant Experience
Anita sold me my Tacoma, and I love it. I'am a really busy with my job and she helped me get everything done in a timely manner and that really mean't alot to me.
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Wayne Steele
Apr 3, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Simple oil change
I was the first person in line when the doors opened on Saturday. All I wanted was a simple oil change with no tire rotation. After an hour and a half I was finally out of there with no explanation as to why it took so long. After this experience I doubt that I will come back. I think that was excessive since everyone else who was there when I got there was already gone. Most vehicles were done within a half hour to forty five minutes.
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CY
Mar 26, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Did not look good
Antifreeze coolant and windshield water overflow after filling. Battery positive terminal was not covered. It appears not professional/no double check
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VICTOR KACH
Mar 23, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Very positive experience
The sales person and dealership staff were very great to work with. I never felt "pushed" into making a decision that was not mine but they were helpful in making my selections and choices. I intend to be a continuing and return sales customer. Thank you.
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Howard McCreary
Mar 18, 2011
http://www.genbook.com/bookings/slot/reservation/30063501first rate service
I took my car in for an oil change as well as getting the work done on a recall. The shop was busy so expected a long wait but was pleasantly surprised as to how quickly everything was handled. I will continue to recommend Las Cruces to friends and family.
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R.A.
Mar 13, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Pleasant Experience
Went in just to look around at a Prius, ended up getting one. The experience was a no pressure, all questions answered, and friendly attention from Anita in Sales. This is the fourth Toyota we've purchased over the years and the best experience yet!
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J.M.
Mar 10, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Great service
I took my camry in and had door moldings put on, only took 45min. I bought them through Brandon in parts. Service put them on, looks great and service didn't charge me. Not only was that special but will recomend the whole dealership to everyone I know. Las Cruces toyota has been a real deal.
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C.T.
Mar 7, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Excellent service quality and affordable price
I went to Toyota Las Cruces to fix my 2006 corolla; the high quality professional and fast service was very impressed to me. I did have change my impression and experience to car dealer totally due to this; you can get a high quality service and a reasonable price in Toyota Las Cruces.
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FLEENOR sieglinde
Mar 6, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Las Cruces Toyota
This is the second time we have bought a Toyota and both times we went with the Toyota dealership in Las Cruces. We have always had a good experience and we are happy with the purchase of our Highlander.
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D.W.
Mar 6, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Las Cruces Toyota
I put 600 miles a week on my Toyota Camry XLE and make sure that my car is well taken care of. Every time I have taken my car to LC Toyota for the scheduled maintenance, I have always been greeted by a friendly expert staff who make sure that my vehicle runs top notch. Furthermore, I live in a town seventy miles away with a Toyota dealership but I feel more confident with the service of Las Cruces Toyota .
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Ruben Gomez
Feb 18, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Excellent Service by Everyone
We live in Rio Rancho, NM, and bypass many dealerships while we drive almost 300 miles to do business with you because of the excellent service provided by your dealership. This is the third vehicle we have purchased from you.
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RUTH KEMP-PARRA
Feb 18, 2011
http://www.genbook.com/bookings/slot/reservation/30063501EXELLENT AND FRIENDLY PEOPLE.
We had a very friendly, and helpfull sales lady in Anita, she went out of her way too be helpful. Everone we were in contact with was very nice. WE were treated with the upmost respect, and made to feel as a ease, from all the people we came in touch with. It was a very good experance. thank you.
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JOAN SMITH
Feb 18, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Excellent in Every Respect
Everyone I dealt with was extremely courteous and thorough. You can be proud to have such an excellent service department and I will look forward to coming back. It was so very helpful to have a ride to my home.
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JESSICA SCHAID
Feb 17, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Yaris
I had gone to several dealerships before a friend recommended Las Cruces Toyota. It was a wonderful experience! They were honest, helpful, and friendly. Everything seemed out in the open, compared to other dealers who would disappear behind closed doors. Luis and Warren made my first new car purchase easy and affordable. If anyone is looking for a car, I will tell them to go see Luis at Las Cruces Toyota!
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Ann P
Feb 16, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Brake Master Cylinder seal recall
I am pleased to report that my experience with the service department regarding this replacement was nothing but positive. I was re-assured last November when this problem was first a news story and when the recall paperwork finally arrived at my house, I got an appointment promptly and the time in the shop was less than an hour.
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Jo Brower
Feb 16, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Five-Star Service
From my first phone call to the shuttle rides to and from work, the service and courtesy was tops. The staff in the Service Department were accommodating and their demeanor's kind and courteous. Thank you.
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Dwight E
Feb 4, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Dealership closed for weather
I made a service appointment for 2 days out. The weather turned nasty. When I showed up for my appointment I discovered the business was closed. A call or email would have helped. This initial experience with this location was disappointing.
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Terrie D
Feb 2, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Very Prompt and Polite
My latest visit to Toyota was great! While I waited for my oil change to be completed, I was offered coffee and water. I was also greeted by a very nice woman who asked if I needed anything, and offered to turn on the television for me! My service was complete in less than an hour! The staff was really nice!
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Susan Bagby
Jan 28, 2011
http://www.genbook.com/bookings/slot/reservation/30063501headline
Courteous, timely service. Easy to make an appointment. Good shuttle service. I have no other comments but must keep writing until I reach 150 characters. Silly.
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James Moore
Jan 28, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Best Dealership in Town
What service! It is so nice to be able to trust your vehicle to such professional and courteous professionals. We hav always been overwhelmingly satisfied with the service and staff at Las Cruces Toyota. Their professionalism is one reason we will always purchase Toyota vehicles. We trust the co, we trust the technicians and we trust the staff to be honest and up front. To sum up...Las Cruces Toyota is a trustworthy organization, one you could with confidence take your vehicle!
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M.G.
Jan 27, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Great Friends @ LCToyota
Everytime that I go have my car serviced at LCToyota I feel confident that my car will be taken care of properly and quickly. I waited just 30 minutes for them to do an oil change. Everyone treated me with respect and even checked on me during my wait. There was a tv at my disposal and water bottles as well. I couldn't be happier.
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J.A.
Jan 27, 2011
http://www.genbook.com/bookings/slot/reservation/30063501suspect battery replacement
ibattery was replaced on 2006 model based on faulty test results. replacement battery was not maintenance free model but old tech six cell hydro style that noverflows when outside temp is hot. i suspect battery test was not accurate as another person who was in the waiting room with me was told the same thing... her battery was losing charge and needed replacement. i believe her results were misinterperted as my battery test causing me to replace a perfectly good battery this is my toy
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Mary A. Leduc
Jan 24, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Service at Las Cruces Toyota
As always, service was quick and and courteous. I always feel like a valued customer when I go in for any reason. I think that is at least one of the reasons that I keep buying Toyotas.
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Shawna Hays
Jan 20, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Service Center
I currently own a 2010 Toyota Carolla and was at the center for my routine service. The people at the desk were friendly and helpful, the manager was having an indepth conversation with someone on the phone that was not a happy customer, they were having a heated discussion and everyone in the waiting room I feel that he should have at least closed his door and not had everyone in waiting room hear. I have always had a plesent experience especially with our original sales person Annita!
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DAVID B
Jan 15, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Could of Saved alot of Time
My wife and I have been owners of Toyota vehicles for over 25 years but though we would shop around for our next buy. After dealing with sales people that were more intrested in selling you the car they wanted us to buy, we gave up and went back home. Annita really took care of us and was intrested in only selling us a car that WE wanted. We bought a 2011 LEX Camry and we love it (as well as our friends). Our next buy is a Toyota Tundra in the next two years. Las Cruces Toyota is GREAT
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Robert Shannon
Jan 15, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Blue Service
I was completely happy and satisfied with the service provided particularly with a review of the work on my automobile with reference to required or needed further work.
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A.T.
Jan 11, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Avoid at all costs
Called to tell me my car was "ready", but no work had been done. Had to point out to the mechanic that my light was still out, and that my brakes were making a strange noise. Mechanic claimed that the very new noise was because I was pressing the pedal too hard. I don't buy it. Charged $30 to be told "don't press your brakes that hard".
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Randolph Norrick
Jan 8, 2011
http://www.genbook.com/bookings/slot/reservation/300635015,000 mile service
My first service on a new Toyota - they were prompt, polite and did more than required. So far, so good, I am hopeful that at the 100,000 mile service I will be this satisfied with the dealership. The sales process was great and so far the service has too.
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Gregory Watson
Jan 8, 2011
http://www.genbook.com/bookings/slot/reservation/30063501oil change, filter changes
waited 3 hours, was told would be 1.5 hours. staff is polite but my day had been planned according to what I had been told. Expectation was oil change, approximately $60, total turned out to be $160.
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Lenna Owens
Jan 4, 2011
http://www.genbook.com/bookings/slot/reservation/300635015000 mile service
Staff is always friendly and efficient. Told me 1 hour to 1 hour and 15 minutes waiting time and they were exactly on the button. Nice clean waiting area.
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Thomas Wildman
Jan 1, 2011
http://www.genbook.com/bookings/slot/reservation/30063501Pump replacement
Super service on my wife's Prius. Great customer support and respect. Took care of the recalled coolant pump and returned the car on time. Wife related the whole operation as no problems and great service.
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Milan C
Dec 31, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Routine check-up for 2008 Prius
Excellent--Efficient, friendly workers who are always ready to answer questions (even rather stupid ones) and check up on any problems I have noticed--never . I especially like that when I have come in unexpectedly (when the icon for tire trouble pops up) they always check my car within a few minutes, tell me how long it will take to remedy the situation and offer me a ride home if I need it.
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David Skinner
Dec 30, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Always good service
My 2005 Avalon was in for its 35,000 mile service plus a recall. As usual, service was prompt, and the coffee was good. Additional work which was required was identified and dealt with while I waited. The good service is why the car is serviced in Las Cruces and not at the original dealer in El Paso.
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S.B.
Dec 29, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Prius water pump recall
Recall was handled efficiently and in a timely manner. Appointment was set, car was taken in, mission accomplished. I have had no problem with the Prius and this proactive recall is appreciated.
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RUBEN GOMEZ
Dec 27, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Thank you for Excellent Service
This is the third Toyota we purchase from you because you always provide excellent service. We drive over 200 miles to do business with you, bypassing several toyota dealerships in our city, because of the friendly, no high pressure, and honest service we receive from you. Thank you.
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Eric Scott
Dec 21, 2010
http://www.genbook.com/bookings/slot/reservation/30063501GREAT JOB LAS CRUCES TOYOTA!!
I was very pleased with the service I received from Paul and all of the other employees at Las Cruces Toyota! I know that they will get the job done right the first time and with great and friendly service!! I simply won't take my truck any other place!! YOU GUYS DO AN EXCELLENT JOB - EVERYTIME!
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Lynda Vaskov
Dec 17, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Still a fan-But
When starting car, Drivers' side Airbag indicates OFF, Passenger side indicates it's ON. They said checked and is OK. I'm not convinced, do not feel safe. Guess I'll have to have a wreck to find out. Very disappointed!
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Christine C
Dec 16, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Thank You for a fast Service!
I bought a Highlander in Jan 2005 and am still very happy with the services I'm recieving at our L.C. Toyota! Especially now. The new group in the Service Dept. is super friendly and FAST! This past monday I called for a service appt. and they took my car 30 minutes later! What a service!!!
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C.K.
Dec 16, 2010
http://www.genbook.com/bookings/slot/reservation/30063501flexible and quick
I've always purchased my vehicles from LC Toyota and they are the only ones who service it even though I live 2 hours away in Ruidoso. I haven't had a negative experience with them and this last time I showed up several hours ahead of my appointment and they fit me in and turned it around in less than an hour. If I had any suggestion it would be that they offer to wash your car as an additional benefit of being a LC Toyota customer.
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L.M.
Dec 14, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Service department at Las Cruces Toyota
Long time Toyota owner first time using Las Cruces Service department. They did a great job with excellent customer service. Thank you and will return.
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JEANNE STIPE
Dec 10, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Recent customer
As always the customer service was terrific ,. My one comment would be that the waiting room was cold. A space heater would be a nice addition for those waiting for their vehicle.
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Corina Gabaldon
Dec 10, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Toyota service department in Las Cruces
Las Cruces Toyota staff always provide excellent service. They are helpful, curteous and very efficient. I have been a customer for quite a while and always satisfied. Thank you so much!
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Mary P
Dec 7, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Professional as always
Just had the 60K Green Service, and the crew was professional, responsive to our questions, and courteous, as always. These guys never change! Keep up the good work.
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D.N.
Dec 5, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Outstanding Dealer
I am 3 time owner from this dealer. They have always treated me fair and given great service. I am a proud owner and will check them out when it is time to get a new car.
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Larry Binkley
Dec 3, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Good Service
Very pleased with the way you are treated and they seem to do good work as well. Appreciate the notifications AND followup. They don't try to oversell. A dealer you can trust.
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V.Y.
Dec 3, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Outstanding service
I took my Prius in for a Blue service and was informed that there was a recall on the Hybrid system water pump....instead of having to reschedule they performed the recall repair at the same time. Due to the extra hour they provided a Rental car to us at no cost. When the repair ran long they put 3 more techs on the car to get it done. Outstanding service.
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Gaylene Whiteaker
Dec 3, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Very Pleased
When I took my Prius in for an oil change and check up, they noticed that I had a recall on some kind of water pumb. Instead of me having to come back they went ahead and fixed it and saved me another trip down. Thank you guys.
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Steve Sears
Dec 3, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Prompt, courteous service - completed ahead of schedule, too.
Not only was the servicing promptly completed, the service manager AND driver each greeted me BY NAME when I approached the service counter (and It had been several months since my last visit). As always, I was provided a convenient ride TO and FROM the dealership to my office. Finally, the cashier applied any discount coupons to my maximum benefit. Who could wish for more?
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Laird McIntosh
Dec 1, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Good, thorough job
The detailed checklist was very helpful, especially for informing me that my brakes are starting to wear. The extra requests I made concerning antifreeze strength and spare tire pressure readings were carried out precisely. Thanks for finding the cellphone and remote control which, unknown to me, were hiding somewhere in the passenger compartment.
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L.W.
Dec 1, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Friendly, Trustworthy, and Fast
Again, another great service experience at Las Cruces Toyota. I have been taking my 2006 HIghlander Hybrid to them since I purchased it there new. The people there are so kind, helpful, and courteous, and they do good work. Yesterday I got a great deal on new tires. I'm grateful for this place and trust their work and advice.Pleasant waiting area but rides are available if needed.
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John Nettleton
Dec 1, 2010
http://www.genbook.com/bookings/slot/reservation/30063501What I Have Come To Expect
My service experience with Las Cruces Toyota was what I have come to expect from Toyota since I've had my 2010 Prius. My last two services were in Springfield, OR and Walla Walla, WA. This one, like those, was accomplished quickly, courteously and thoroughly. i am more confident than ever now with Toyota service, especially in my new winter home of Las Cruces, NM.
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G.S.
Nov 29, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Great car buying expierence
Low pressure sale's expierence. Jon Stewart the sales guy took his time and was very helpful. Found us the truck we needed to get the job done. Will use them for the service.
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Oscar Casares
Nov 25, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Great service and such helpful employees!!!
We drive from El Paso just to get our truck serviced here because the employees have great customer service!! Always feel like they get the job done right and fast! The Las Cruces Service Department is by far the best that we have ever taken our vehicle to!
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Noel Mejia
Nov 23, 2010
http://www.genbook.com/bookings/slot/reservation/30063501ATM!
Great car buying experience. I would recommend other southern New Mexico and west Texas residents to purchase from Las Cruces Toyota! Second to none in that department!
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JAMES CAIN
Nov 23, 2010
http://www.genbook.com/bookings/slot/reservation/30063501great service
another great experience with Las Cruses Toyota. It is always worth the 30 mile drive from ElPaso to save the money and not be pressured but helped in buying a new car. This my 2nd new car purchased here.
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first time service
Nov 23, 2010
http://www.genbook.com/bookings/slot/reservation/30063501front desk service personnel
The work done was completed quickly and thoroughly. However, maybe the personnel was not having a good day; they could have been a little more friendly and greeted customers rather than one having to wait before you are acknowledged.
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TINA P
Nov 22, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Great Experience and service
I was very pleased with my experience and service that I received at Las Cruces Toyota. Everyone went the extra mile to help me get my 2010 Rav4. This is the second Toyota that I have purchased from Las Cruces Toyota and the service and experience is always excellent!
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Beth D
Nov 18, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Great Experience!
These guys are the best! Fair trade-in, excellent service. Love my new 2010 Matrix with upgrades for a lower price per month! Blutooth & XM radio. Nice changes!
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Scott Helm
Nov 16, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Very Good Service
I needed recall work done on my 2009 Toyota Corolla I was recommended to Las Cruces Toyota. The staff were very professional and helpful in finding my information on my car since I purchased the vehicle in Lubbock Texas. All recalls were fixed, my oil change contract that came with the car was still valid in Las Cruces, and I was given a loaner car for the day while my car was undergoing the recall repairs and oil change. This dealership definetely is organized and this is appreciated!
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B.G.
Nov 12, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Excellent Service on our Corolla
Scheduling: prompt and convenient Service: clearly explained and completed as promised Staff: polite, friendly, and competent Vehicle in great shape; we are confident about safety and performance
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Rod
Nov 9, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Fast and Courteous Service!
My wife and I brought our two 4Runners in for an oil change and they were both completed by the time we returned from breakfast at The Shed. Service also notified me that my vehicle had two bad battery cells and a couple of cracked belts, which I had replaced. Many thanks to the service department for ensuring that our vehicles are safe and trouble free for our family!
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Richard E. Magee
Nov 6, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Great service!
Quickly scheduled for service which was promptly accomplished. Had a new battery put into my Prius' smart key without charge. Staff all very friendly and courteous.
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Carol
Nov 6, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Nice Job!
Everyone was friendly, as always and very helpful with my questions. My car was done in the time they said and I was called before they did work on something I had asked them to check. I appreciated the email reminder of my appointment, too.
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Barbara Molinar
Nov 2, 2010
http://www.genbook.com/bookings/slot/reservation/30063501ABSOLUTELY TOP NOTCH!!!!
I have been a customer for years and will be for years to come! Las Cruces Toyota will roll out the Red Carpet for you! What a Great Team of Experts all in one place ~ Sales and Service ~ Fair, Reasonable, Knowledgeable and Expierenced! Thanks for another Great Experience Las Cruces TOYOTA!
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Sue M
Nov 1, 2010
http://www.genbook.com/bookings/slot/reservation/30063501A Good Experience
The Service Department staff was friendly and the work was completed quickly. Overall it was a good experience and I will go back for service again. Thanks!
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James Wilson
Oct 23, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Worry Free
Despite all of the recent recalls of Toyota vehicles, I still feel confident in the quality and service of Toyota. I have always felt confident in the service department and am very pleased with their warm reception, cheerfulness and very helpfull.
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Leigh Matthewson
Oct 23, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Excellent Experience
LC Toyota made the car purchase experience smooth and pleasant. From the negotiating process to the paperwork and financing process to vehicle delivery - all staff were friendly, accommodating, and professional. I would recommend to anyone.
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CHARLES DURAN
Oct 22, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Great service!
Great people to work with. I was under no pressure at all to buy their products. Very friendly, easygoing, down to earth people all the way around. Woud recommend to anyone.
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S.D.
Oct 19, 2010
http://www.genbook.com/bookings/slot/reservation/30063501No complaints
LC Toyota is a class act- from sales to service. Very easy to work with and little or no pressure. The product sells itself. Service department is always timely and informative
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James Nuner
Oct 14, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Fine, as usual
Went in for oil change. Oil change not really due yet [synthetic oil], but they did tire rotation, brake inspection, and topped off or adjusted all fluids [including tire pressures. No problems.
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Juan Gonzalez
Oct 13, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Only 2nd visit to LC Toyota's Service Dept.
Took my 2009 Toyota Rav4 for oil-filter change plus tire rotation, only my second visit there. The day before my appoint.the tire air-pressure light came on. They checked all tires for leaks and found nothing other than air pressure low on a couple of tires. Paid, drove off the parking lot, and within a mile the check engine light came on. I returned to the service dept. and the problem was that they had left the air filter casing disconnected. They apologized and gave me back my payment!
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Joseph Denk
Oct 13, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Efficient and painless
Went in for a routine service check and , as usual, it went off without a hitch. I really like the way your service department works. There is no waiting due to the scheduling and the staff is helpful in explaining any difficulties with the car. Thanks much.
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Joseph Bell
Oct 12, 2010
http://www.genbook.com/bookings/slot/reservation/30063501No failures in between service
I just had my 60,000 mile check up. I have faithfully gotten every prescribed service and I have had no failures in between (except I had to replace the key battery twice).
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Beverly S
Oct 10, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Relaxed, easy going sales staff
We recently purchased a 2010 Prius. The Sales Staff was very friendly and low key. Not like the highly aggressive people at other dealerships. Lewis was very knowledgable and helpful. The whole buying experience wasenjoyable.
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Cindy R
Oct 9, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Routine maintenance is really just Routine for the Service Department
Las Cruces Toyota service is excellent. I schedule my routine service appointments. They are ready for me when I arrive and my truck is ready to go 15 minutes before the time they estimated. Everyone is friendly and professional. My truck is clean and perfectly maintained. I love my Tacoma and Las Cruces Toyota treats me and my truck with care.
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J.H.
Oct 7, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Competent and efficient service department
They did a great job fixing the recall on the Avalon steering column. My car had a shimmy and they took care of that. Great service and friendly department.
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PENNY D
Oct 6, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Friendly, patient and caring
We went to "just look", but were so impressed with Hal's neighborliness and patient explaining that we decided to quit looking and buy the Yaris LB. Everything on my list checked positive and the cost was within our range. So, we wrote a check and I drove home my wonderful li'l Blazing Blue Pearl.
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O.M.
Oct 6, 2010
http://www.genbook.com/bookings/slot/reservation/3006350140000 miles maintenance
Good Service and everyone was very friendly. They answered all my questions, checked my tires (soon I'm going to buy new ones) and past recall (they fixed the floor mat).
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B.K.
Oct 5, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Overall, good
I recently had my toyota serviced with the "blue" package. In general, I am very happy with the LC toyota. I do have one small complaint. When rotating my tires, I have asked them if they would rotate out the full size spare as well so I can get overall longer life on all my tires. They basically told me "no" they only rotate the four on. I find this odd because it was the dealer in Santa Fe that recommended it! Overall, I am happy however with LC toyota.
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S.L.
Oct 1, 2010
http://www.genbook.com/bookings/slot/reservation/3006350115000 mile maintenance
Car was serviced much faster than expected. Everyone very friendly and helpful. Answered my questions completely. Will continue to have my car serviced at Las Cruces Toyota even though it is a long drive from my home.
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BRADLEY GUILE
Sep 27, 2010
http://www.genbook.com/bookings/slot/reservation/30063501El Paso Buyer shops in Las Cruces
I have been buying cars from dealers for 34 years and the exceptional treatment and great experience I received with Las Cruces Toyota, from Raenee Morris to Warren Yonker, has me telling everyone to buy from this dealership.
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Judy Marble
Sep 19, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Service
No problems. Car was serviced in quick time. Everything was done according to my instructions. Check out was easy and done in a very efficient manner.
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Carpenter Living Trust
Sep 18, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Great Service
All the technicians were most helpful and I was treated with respect. It is a pleasure to deal with such representatives and be informed of all the procedures being done on my vehicle.
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ISAAC SAUCEDO
Sep 17, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Lewis Richardson
Mr. Richardson was great to work with. He was very low pressure which ultimately brought us back to buy from him. Our experience with Las Cruces Toyota was was smooth, easy and enjoyable.
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Jennifer M
Sep 16, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Mostly Helpful
I had a flat tire and took it into Toyota because my car is only 1.5 years old. They were helpful but couldn't explain why it wasn't covered by my warranty or extended warranty. That was a little frustrating but they did the work quickly and were nice to deal with. They even offered all those waiting water and tea. Overall, great customer service!
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DAVE BRADY
Sep 12, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Best car-buying experience I've ever had.
Anita did a great job for me. I told her exactly what I wanted and she called me back in fifteen minutes with a quote and had my vehicle in less that a week. She stayed late to accomodate me so I could come and get it after work. Everything went extremely well, thanks to her and everyone else involved at Las Cruces Toyota.
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J.O.
Sep 10, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Handled Our Emergency
While visiting LC in our '04 Lexus GX470, we needed some emergency work that was handled rapidly & efficiently. We travel half of each year in an RV with our Lexus as a tow car & have found that we get much better & less expensive work at Toyota dealerships. And the LC dealer is one of the best we have visitied.
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B.C.
Sep 8, 2010
http://www.genbook.com/bookings/slot/reservation/30063501They did a great job.
We had a complicated situation where my son needed to have a car quickly for a new job but couldn't get a hire letter until he was in the job a couple of weeks. Las Cruces Toyota was very understanding and worked with us so that the minute he qualified for the purchase, they were able to sell us the car. We've bought from them for years and I wouldn't go anywhere else.
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M.S.
Sep 8, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Monique S
I purchased a 2010 Scion TC about two weeks ago and I'm completly satisfied with it. It was my first time buying a car and boy was it a pleasant one. I just want to say thank you to all the people down at Toyota. Keep up the good work.
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Jim S
Aug 26, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Great service
Since my our purchase of our 2008 Corolla, we have been very satisfied with your service. We appreciate hearing when things are starting to wear on the vehicle, example, the battery is losing it's power. As long as you maintain being honest, you have earned our committment to you. Keep up the good work
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JOE GARRISON
Aug 25, 2010
http://www.genbook.com/bookings/slot/reservation/30063501No haggeling just a pleasant purchase.
My purchase of a new tacoma yesterday was what all should expect when buying a new vehicle. I told the salseman what I wanted and asked him to give me the best possible price. The price he offered was much better than I had received from another dealer. No haggeling,no surprises. Very Pleased.
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Cyrille Kane
Aug 22, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Insensitive, Poor PR Recall Experience
Have 2 vehicles from LC Toyota and all service for 12 years.On 8/20, the waiting room was insufferably hot. Told the swamp coolers not working well. The outside open door added to heat. After 1and a half hours, car was done as promised. Dirty front carpet and floor mat was NOT cleaned as stated "as apppropriate" on receipt. Was given a bottle of water; should have been notified prior to my leaving home as to how dreadful the waiting room was...almost 100 degrees and high humidity.
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DAWN S
Aug 21, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Great Experience buying a Prius
This is the second vehicle we have purchased from Raenee at Las Cruces Toyota and we will defintely to back when we need another. She is responsive and informative without being pushy. She let us take our time in making the decision to buy again and was upfront and easy to deal with. She made the paperwork go quickly. On the finance side, I didn't really appreciate the hard sale on a bunch of extra warranties and stuff, but it didnt' take long to say no, sign what I wanted and drive away.
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J.H.
Aug 19, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Service
Las Cruces Toyota has always been responsive to my requests for service, even on short notice. They have been thorough, pleasant, and excellent on complete explanations for whatever was required. A pleasure to deal with.
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Joan Smith
Aug 19, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Excellent in all Respects
Las Cruces Toyota people made my recent purchase of a RAV4 a complete pleasure from start to finish. I was encouraged to drive different models to decide which worked best for me and was provided with all the information i needed to make the decision. I will definitely stay a customer of Las Cruces Toyota. They were great!
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DM
Aug 19, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Incompetent
This is the 3rd time the service people have screwed up. Not only was it the worst time, it will be their last time. The mechanic rushed changing a fuel filter and left me driving around with a gas leak! It doesn't take much imagination to realize how dangerous a gas leak can be. The time before they screwed up changing the oil and left me with an oil leak, which could have resulted in a blown engine. You have a choice - use it and choose to go elsewhere.
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jennifer martinez
Aug 19, 2010
http://www.genbook.com/bookings/slot/reservation/30063501My new Car!
I had an excellent experience purchasing my 2010 Toyota.The service was fast and efficent and I could not be more pleased with it. I would highly recommend this dealership when looking for a friendly and reliable purchase
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T.C.
Aug 19, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Service
I found the service deptartment to be very acceptable. The service was completed in a timely manner and the final cost was below the boriginal estimate. Vehicle seems to be operating very well.
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J.S.
Aug 15, 2010
http://www.genbook.com/bookings/slot/reservation/30063501new truck purchase
Everyone involved from the salesperson to the finance guy were very straightforward and helpful. I have no complaints or criticism and recommend LC Toyota.
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J.M.
Aug 15, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Always a good experience
In the past 3 years that I have been utilizing Las Cruces Toyota service department, I have never experienced any kind of problem. They are always prompt with my vehicle service and have always done a great job.
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R.C.
Aug 14, 2010
http://www.genbook.com/bookings/slot/reservation/30063501servie experience
The service I received was satisfactory. It is evident that they are working hard to provide good customer service. However, it seems that every time I go in for maintenance service my car needs an air filter and a cabin filter. I know this is the desert, but one would think these would last longer than 4-5000 miles. Makes me wonder...
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J.H.
Aug 13, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Great service!
Whenever I call for service, I am able to get an appointment that meets my schedule and a ride to and from work. They provide quick and thorough repairs. I like that they strive to provide excellent customer service. I feel I can trust their experience.
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T.G.
Aug 12, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Service staff
The service staff at LC Toyota are excellent. They behave in a professional manner and do the very best job. I'm just sorry my car had to be recalled, twice.
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A.F.
Aug 11, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Delay in service
During a recent visit for service, I was disappointed that the car sat on the lot for forty minutes beyond the appointment time before it was taken into a bay to perform the work. Otherwise, I was very pleased with all aspects of the service itself, as always.
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T.H.
Aug 9, 2010
http://www.genbook.com/bookings/slot/reservation/30063501New Truck Experience
This was probably the easiest time we've had buying a new vehicle. I would recommend Las Cruces Toyota to any of my friends that are looking to buy a new car.
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V.R.
Aug 8, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Review
I'm from El Paso but I don't mind making the drive to Las Cruces because I know the service will be great. I'm never disappointed and I know that I can count on honest and friendly service.
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Tom Bernier
Aug 7, 2010
http://www.genbook.com/bookings/slot/reservation/30063501excellent, on-time service
The staff was friendly and efficient and all the paperwork and car work was done properly and with no problems. Nice touch having the water & coffee.
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Debra Chavez
Aug 5, 2010
http://www.genbook.com/bookings/slot/reservation/30063501oil change
I think $67.71 is too much for a simple oil change. The front floor mats were vacuumed; tires rotated (which I can have done for free). perhaps if they washed and vacuumed the car it would help justify the cost of an oil change. I will take advantage of $20.00 oil changes many companies offer areound Las Cruces (including Borman Auto).
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MICHELLE GRAVALOS
Aug 4, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Great experience
Probably one of the best car buying experiences I have had. Raenee made it easy to negotiate via internet...and then I just showed up and we finished our transaction from there. Thank you!
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Jesus J Au
Aug 2, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Awesome Expierence
I purchased a Toyota Camry in July and had an Awesome expierence. Lewis who was my salesperson took the time to find the car I would be happy with. I would recommend Las Cruces Toyota to anyone who wants to be taken care with the highest priority.
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Elizabeth H
Jul 28, 2010
http://www.genbook.com/bookings/slot/reservation/30063501excellent experience
First oil change and service, excellent service, this is the best toyota dealership in the area, sure beats the one in El Paso. I"m glad we got our jeep in Las Cruces
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E.B.
Jul 28, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Nice visit
I had a pleasant vist at Las Cruces Toyota when I took my Trundra in for an oil change. I was treated fine and the service was timely and made my Dr. appointment on time. Thank you service Dept.
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Toyota Motor Sales Richard Morales
Jul 24, 2010
http://www.genbook.com/bookings/slot/reservation/30063501perfect
the personnel at the dealership were very attentive while I waited for the service to be done. i felt very comfortable there. the dealership was clean and the people very respectful.
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ED SWEETSER
Jul 24, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Outstanding Service
All aspects of our purchase of a new vehicle at LC Toyota were excellent. The sales person, James, was friendly, easy to talk to, knew the vehicle very well and never exerted any pressure on us. The trade in was fair and the finance person, Warren, gave me a full rundown of the purchase and the service. The check out of the vehicle on delivery was effective and efficient. All in all this was an outstanding experience for us and we recommend this dealership very highly.
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S.P.
Jul 22, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Experience
Agree with RD...it's silly to provide a review unless you are unhappy with the service. It's even more ludicrous to require one hundred and fifty characters or more.
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P.C.
Jul 22, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Experience
I worked with Brad who worked my car into the schedule for routine maintenance and attention to a Prius recall issue. The work was done timely and well. Brad answered all my questions.s
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H C Glymph
Jul 22, 2010
http://www.genbook.com/bookings/slot/reservation/30063501review
Overall no problems. The staff was polite and friendly and the service was prompt. My paperwork got lost in the shuffle for a few minutes and I ended up spending an extra 20 minutes or so...but not big deal.
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Greg Sowards
Jul 21, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Max in parts was the greatest!
Max in parts was the greatest! He helped me with several problems that many would have just let go, but he went the extra mile for me and your dealership. Made me want to buy another Toyota!
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L.A.
Jul 21, 2010
http://www.genbook.com/bookings/slot/reservation/30063501decent work if you're an informed customer
I came in with a Technical Service Bulletin from Toyota for a specific fix under warranty. The employee I spoke with tried to explain that it wasn't a recall so the service wasn't covered under warranty (not true), then explained that the technicians may get in there and find more wrong with the car that wouldn't be covered (also not true). The problem was repaired for free in about 40 minutes, but I think they would have charged me the $580 if I hadn't printed and brought the bulletin in
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R.D.
Jul 21, 2010
http://www.genbook.com/bookings/slot/reservation/30063501experience
I have no complaints about the service I received. I dislike having to provide a review when there are no complaints. Whomever established this needs to allow for no headlines or review unless customer is dissatisfied.
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CHARLES MATHER
Jul 20, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Excellent Experience
All of the people that we dealt with at Las Cruces Toyota were friendly and straight forward. At no point in time did either my wife or I feel pressured to buy a vehicle. Our salesman just presented the facts about his product and let us make up out mind about what we wanted to buy. We will definitely return when we are looking for out next vehicle.
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L.G.
Jul 17, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Prompt service
I dropped in to have my Camry serviced. They were really busy but made an appointment for the next afternoon. I arrived on time and they took the car right away. In less than an hour the service was complete and I was on my way. Staff were courteous and prompt!
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BRENDA MCBROOM
Jul 16, 2010
http://www.genbook.com/bookings/slot/reservation/30063501LAS CRUCES TOYOTA
GET AN AIR CONDITIONER. RAENEE WAS AWESOME. She worked with me in an expediate manner and there were no games. That is great! I was able to test drive without question what I needed so that I could make the perfect decision. Again. Raenee was great!
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Sue Krauss
Jul 14, 2010
http://www.genbook.com/bookings/slot/reservation/300635012011 Sienna Las Cruces Toyota
Raenee was so helpful and really understood about getting a Sienna for my 14 month old Great Dane that is still growing The Seinna is perfect. She can get in easily and fits perfectly to stand or lay down. This makes traveling even a short distance great. I was surprised how comfortable the Sienna is and how easy to drive. I drove 1500 miles one way and it was great Las Cruces Toyota made it easy helped with a stored car for trade in
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KAREN AMISON
Jul 9, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Great salesmanship
Jon did everything right! He instinctively knew my desire to "bottom line." He was at the ready to answer questions, and was not pushy or overbearing. This SPOKE to me!
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Dan Shearin
Jul 8, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Bill and Service dept. Rocks!
Bill and the entire staff are Kind , Courteous and above all else PROFESSIONAL. I cannot nor will I trust anyone else but Las Cruces Toyota to service our car. They care , they really care about each person they help. Thank You
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Colleen Cambell
Jul 4, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Always excellent
Will not let anyone touch my Toyota but Las Cruces Toyota. They are always efficient with excellent service. My Toyota is dependable, efficient and cost effective to drive. Same with Las Cruces Toyota dependable, efficient, and cost effective.
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Fernando Esparza
Jun 29, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Oil Change
I had an appointment at 8:30 a.m. for the Blue Service, my vehicle was ready until 10:45 a.m., that to me was too long. I usually don't have to wait that long for the Blue Service.
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DONALD GONZALEZ
Jun 27, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Dealer and Service Top Notch
Engine light on , made appt., dealer replaced ECU module while we were trading in our FJ Toyota for a new Tacoma. Love the service and friendliness of everyone in this company! Always efficient, professional, and friendly! Will continue to buy Toyotas from this dealer!
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Carol Bouchard
Jun 22, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Perfect as always
The service was efficient as always. We look forward to their new place where they will be able to wash our cars with each oil change. That is one of the main reasons I buy Toyotas.
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Mr. Jesse
Jun 22, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Another easy maintenance
It was another easy oil change. I was able to drop my truck off early in the morning and then picked it up 30 minutes after my scheduled appointment. It was ready right on time which I always appreciate.
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Daniel Davidson
Jun 18, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Making Excuses
After a normal maintenance, which required a belt change, I asked that the old belt be returned to me. I was firmly told that, "we never return old parts". I said that "You ought to return every part, that ought to be your normal behavior." "Oh, No." he said, " we must dispose of all old parts." But there are mine.
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JANE SIMS
Jun 16, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Regular oil change maintenance
Las Cruces Toyota has serviced my cars since I bought my first Toyota many years ago. They have always scheduled my appointments promptly and serviced my car on schedule. Usually, it is finished earlier than the promised time, too!
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Stephen Smith
Jun 9, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Oil Change/Overall Checkup
I paid another visit to our local Toyota dealer. They have been, continue to be, the reliable and efficient service center to visit since 2002. Very happy with all their efforts. Thank you.
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GARRY BANNISTER
Jun 4, 2010
http://www.genbook.com/bookings/slot/reservation/30063501A ebove and beyond all expectations!
Every aspect of my experience at Las Cruces Toyota was what all dealerships should use as the example for how to do business and ensure that the customers next car purchase will be from their dealership. The salesman Hal Shumacher was extremely knowledgeable about the Prius. Hal's new car delivery was the most professional I have experienced. Miles and Warren were consumate professionals. Based on my experience with Las Cruces Toyota I give them the highest recommendation.
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M Belmont
Jun 3, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Great Purchasing Experience followed by Great Service!
Drove 30 miles to Las Cruces because El Paso attempts at buying a car were miserable. Wanted a hard to find Prius and needed someone who would spend lots of time trying to find it. Raenee Morris was wonderful to work with and offered a fair price. Once the car arrived, we were in and out in no time, witth no problems or delays. I have now had two service visits (one for the recall and one at 5000 mi). Easy to schedule appointments that are quick. Friendly and courteous staff.
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TIMOTHY GAY
Jun 2, 2010
http://www.genbook.com/bookings/slot/reservation/30063501excellent experience
Lewis Richardson answered all my questions and the financing dept gave me the best deal in the region. I did my home work and had some excellent offers at other dealers. LC Toyota matched the best offer I had and still came in with the best interest rate quote,
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Satisfied Rav owner
May 31, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Car Shopping
I hate trying to buy a new car, but they made the experience pretty nice. We were able to take our car seat while we test drove and the service was very helpful. The only problem that I had with the entire day was that it took FOREVER to get in to see someone to get paperwork signed. Normally that wouldn't be a big deal, but we had our 9 month old with us...let's just say he was less than happy to wait around. All around, though, it was a positive experience with a positive outcome.
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Christine
May 30, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Thank you Las Cruces Toyota!
That was a very nice surprise yesterday when my Highlander was accepted for a checkup on Saturday noon. To my shock my SUV did not want to start the evening before, battery charging did not work either, luckily with the help of jumper cables I got the car to your shop. Thank you Paul for helping me, Noel was very pleasant too. That would have been a very sad long weekend otherwise. We are so lucky to have such a great and friendly Toyota place here in town. Be well.
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Grateful LC Toyota Customer
May 29, 2010
http://www.genbook.com/bookings/slot/reservation/30063501WHEW!
I always worry when I have to bring my car in for service unexpectedly. Everyone is always so supportive and helpful. I like how progress is communicated. All worked out just fine and the problem was resolved quickly and efficiently.
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Elizabeth Aragon
May 28, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Thanks Las Cruces Toyota/Scion!!
The staff in the Service Department at Las Cruces Toyota/Scion are great people who do their best to make you feel comfortable and informed regarding your vehicle. In particular, Noel Torres provided a summary of the services that would be performed on my car and even went so far as to personally get it for me when the job was done.
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LC Toyota Customer
May 28, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Easy and Comfortable
Upon arriving at the dealership, I was provided with sufficient time by myself to look through the inventory before being approached by Mr. James Gallegos, a sales consultant. I liked being able to look freely without someone hovering over me. James was polite, helpful, informative, friendly, respectful and personable. Once our Tundra was selected, James offered us the key and asked us to go for a test drive by ourselves so that my wife and I can talk about the vehicle amongst ourselves c
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LC Customer
May 26, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Thanks
I was grateful that LC Toyota handled the problem so quickly. Also glad that they handled the recall issue at the same time so that I didn't have to return a second time.
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URBAN PATRICK,CRISTINA
May 24, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Excellent Purchasing Experience
Both Raenee and Anita were fantastic in getting us all of the information and getting our vehicle ready for purchase. We could not have asked for a better experience.
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Satistied Customer
May 24, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Wonderful Service
Been traveling to Las Cruces to service my Toyotas for twenty years. Pass another dealership on the way - approximately 100 miles to Cruces, but because of the super friendly service and excellent work, I won't let another service department take care of my car! The entire staff from service to parts to driver - John, is always pleasant and smiling - - - not something you see very often in the world!! Thank you, Las Cruces Toyota.
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Roy Patel
May 22, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Service, Service, Service
The service department at Las Cruces Toyota is outstanding. Being in the hospitality industry it's all about SERVICE, SERVICE, SERVICE and LC Toyota service dept. has it. Despite recent Toyota issues worldwide, I have full faith in their vehicles I own three Toyota's.
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Hayley G.
May 21, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Effortless
I have purchased or leased several Toyota vehicles in my life, and this has been by far the easiest transaction of all. Raenee helped us get exactly what we wanted at the best price available. Every visit was pleasant, no pressure, just a friendly atmosphere. We'll make sure to go back for all of our service appointments.
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Maluka Munoz
May 20, 2010
http://www.genbook.com/bookings/slot/reservation/300635015-19-2010 Service
Just a few descriptive words/phrases to describe my recent experience: > friendly and timely in every respect, > AWESOME!!!, AND > "SIMPLY THE BEST!" (Tina Turner)!!!! It is extremely obvious that ALL of the LC Toyota team is genuinely devoted to customer satisfaction!!
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Gaylene Whiteaker
May 20, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Excellent Service Department
Paul at the service department is just the niciest person and so helpful. For a woman to have to take care of keeping up an auto, it's something else. I wouldn't think of going ANTWHERE else for service
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Tom Nickodemas
May 18, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Great service, a pleasant surprise
I eent to this dealership with some trepadation. As a recent resident of Las Cruces I did not know what to expect. The intake person was pleasant,helpful and very well informed. The job was done on time, within the budget & courtiously finished with a ride to the dealership. Toyota can be proud of this place.
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Carol Parker
May 18, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Most Efficient
Thank you for your prompt service. Your service staff are fast and efficient. My car was washed and cleaned. Obtaining the appointment to bring the car in for service was painless and responsive to my schedule. Thank you!
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Joe Bost
May 15, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Thank you
We got to Las Cruces early and went for our apt. We were in and out in just over an hour. We were treated with courtesly like were important people.
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Kathleen Guitar
May 12, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Always a pleasure!
We now own 4 Toyotas and get all servicing done at the service center. Without fail, we walk away pleased. Whether it is the friendly and helpful sales staff or the professional and polite service department personnel, we always enjoy our dealings with Las Cruces Toyota!
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Eloisa Solis
May 11, 2010
http://www.genbook.com/bookings/slot/reservation/30063501great service
Staff was polite and pleasant, Asked if I needed a ride back, Informed me of any work needed to be done beforehand. Staff called me when vehicle was ready within 1 hr. time.
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Stan Prosinski
May 9, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Las Cruces Toyota Service
Combined the 5 K Blue Service with with a scheduled Recall on Prius floor mats and gas pedal issues. Everything was completed within 2.5 hours as promised, gas pedal modified and no problems. They reset the maintenance light and their tire pressure check corrected the low tire pressure light issue. I even got a Yaris for a loaner and was able to visit the Las Cruces Farmers Market that Saturday while maintenance was performed. Great work, guys. No reason to take our Toyotas anywhere else.
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13 year customer
May 8, 2010
http://www.genbook.com/bookings/slot/reservation/30063501one very small oversight
on time and (I hope) thorough "green service". the small oversight: I had a missing cap on one of the tire valves, it was still missing when the car was returned to me - they might have replaced it - even charged me for it - but.......
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Suzanne Bramlett
May 7, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Good service
The car was serviced on time. While it was there the recall was taken care of even though we hadn't gotten notice that the car was to recalled. All done on time. Thanks.
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SHARI ROSE
May 6, 2010
http://www.genbook.com/bookings/slot/reservation/30063501WOUNDERFUL
What can a person say when everything is great. My last 4 days involving Las Cruces Toyota have been wounderful, the people have been so helpful and gracious,it blows my mind that there is still wounderful business's out there. Believe me when I say they are one of a kind in this area.
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George McKamy
May 4, 2010
http://www.genbook.com/bookings/slot/reservation/30063501car problems
I took my '09 Corolla in to get looked at because it was making a strange noise every time I would apply pressure to the brakes. It was reported on the receipt that two loose bolts were found and tightend on the enginmount and transmission. When I left, the original problem was still there-same noise. In terms of service, excellent. Not so good in terms of fixing my car. Any recommendations on what I should do next?
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rml
May 1, 2010
http://www.genbook.com/bookings/slot/reservation/30063501recall
No problem. Can you wash the car when we bring it in to be serviced!? Our dealer in the northeast always vacuumed and washed!! Service is always good
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Gene Wood
Apr 21, 2010
http://www.genbook.com/bookings/slot/reservation/30063501vehicle maintenance
I found that making a routine service appointment was easy and met my time restraints. Scheduled service was completed in less time than expected. Employees were pleasant. Overall, a good experience.
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ER
Apr 19, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Las Cruces Toyota
Excellent service. Thanks to Mr. Facio and Anita we have the car we want without the typical haggling one has to endure in other car buying situations.
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JAMES DOUGLAS
Apr 13, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Las Cruces Toyota
My experience with the Las Cruces Toyota has been excellent. I would recommend this dealership to anyone who wants to buy a car and doesn't want to deal with the hassle. I want to thank Jon Stewart for making this an easy, hassle free experince.
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David Pasion
Apr 13, 2010
http://www.genbook.com/bookings/slot/reservation/30063501First Visit
My visit was based on a recall due to accelerator problem on my 2007 Camry. I was impressed with the service and coordination handled by Toyota Corporation and Las Cruces Toyota in performing the required maintenance on my vehicle. I look forward to future visits.
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ELIZABETH ROUNTREE
Apr 12, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Highly recommended
My experience with the Las Cruces Toyota has been excellent. Raenee Morris made buying a car an easy and exciting process. She was straight to the point, yet very friendly. I would recommend this dealership to anyone who wants to buy a car and doesn't want to deal with the hassle.
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Ryan Chaney
Apr 12, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Service Dept is great!
Very fast, helpful service. Took very good care of my vehicle! Didn't try to sell me services that were not needed like other dealers. I will defiantly be back in the future.
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Dawn Gonzales
Apr 9, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Great Job!
Las Cruces Toyota employees are not only knowledgeable but also friendly, patient, and extremely professional! On my recent visit I had the pleasure of dealing with Noel Torres, Paul Garay, and Olga. I left feeling like a "valued customer". Kudos and thanks Las Cruces Toyota!!!!!!!!!!!
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John
Apr 9, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Five Stars!
This the second car we have bought online from Las Cruces Toyota. They were extremely rersponsive on both occasions. Both transactions were seamless are stress-free. I also give Raenee, the Internet Sales Manager, five stars for both purchases. We will be cack.
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Florencio Avitia
Apr 8, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Servicio Excellente!
The whole Las Cruces Toyota sfaff was great and made me feel like a valued customer. I was very pleaed with Jon Stewart who took care of me throughout my sales experience. Jon is a true professional and gave me and son, who came with me, the best service we have experience in a long time. Thanks Jon.
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Willie Rico
Apr 7, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Very pleased!!
Everything went nice and smooth. We built our Yaris online and requested to have Pablo call us, which he promptly did. Later, Jon showed us all the details and aswered our questions. Warren took care of the paperwork, signatures, and warranty. We could have not asked for a better experience.
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DAVID VANCAS
Apr 6, 2010
http://www.genbook.com/bookings/slot/reservation/30063501We give Las Cruces Toyota a "5 star" rating!!!!!
We wish to say that our experience, our first, with LC Toyota was wonderful. We have never been in a dealership that employed some of the nicest folks we have ever met. Everyone there was just super, made you feel comfortable and was eager to help. Raenee, whom we bought our car from, was the most delightful and pleasant young lady. Even online, before we met her, she was just great, making us feel special and so welcome. We just love the folks at LC Toyota.
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ROY MARTIN
Apr 5, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Great Price and Service
I was very happy with my new truck purchase. Raene Morris even came in on her day off to finalize the deal. Process was straight forward and quick. My only minor negative comment was with the make ready process. The interior cleaning was hit and miss and not to the standards of the sales department. Certainly not a reason to be negative about the entire process.
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RICHARD TORRES
Apr 5, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Happy Customer from El Paso
Buying a car is stressful; it is like playing chess. The opponent is the salesman. The experience at Las Cruces was stress free. I found our salesman (Hal) very down to earth, helpful, and with no deception. For me and my family, it was worth the drive from El Paso! We are happy customers!!!
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GLORIA STAFFORD
Apr 3, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Very good and thoughtful, considerate service is here.
I handled most of the buying on line with Raenee Morris. Then I went to Las Cruces, 45 miles away, and eveyone was informative and provided me with excellent service. I knew they would be because I bought my first Camry from them 13 years ago and they did not disappoint. It pays to give good service.
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Tamye Smith
Mar 27, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Yellow Service for family Yaris
Appreciated the time taken to explain what service would include for 15,000 mi. servicing. Friendly, helpful staff to offer drinks if needed. Comfortable setting for waiting or service offered to transport you if needed. Thank you Las Cruces Toyota again.
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Not impressed
Mar 25, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Facility not up to par
The facility does not compare favorably with other Toyota dealers. Parking is not adequate, service write up is not efficient and basic service takes much longer than other dealers I have experienced. If I'm in the Phoenix area when I need scheduled maintenance, I go to Right Toyota. No appointment necessary. I pull up am met at car, car is taken to service bay, and car is returned to me in a timely manner and completely washed. What I can say about Las Cruces Toyota is that the people are nice.
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Marilyn Martin
Mar 25, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Great service!
Nothing major. Just a 20K scheduled maintenance but my first on this vehicle. Dropped it off the night before. The lot was open so I could park. They were done by 8 the next morning. P.S. The recall hysteria is based on less than 50 reported incidents. The media loves these kinds of stories. I would buy a Toyota now because of the great financing. They're still the same great vehicles.
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Barry Moeser
Mar 24, 2010
http://www.genbook.com/bookings/slot/reservation/30063501blue service
excellent sevice all round and a discount to boot !! - Paul runs a superb service department - when I return to Las Cruces next Oct. you can count on me returning
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MIGUEL GONZALEZ
Mar 24, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Excellent Experience!
I would like to thank Raenee Morris for her prompt responses and excellent service. Las Cruces Toyota had the best deal of the region. I had to drive about 40 miles, but the drive was worth it. No tricks, no catch, best deals hands down. Very easy to work with and very courteous service. Great buying experience! Thank You!
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Shellie McNabb
Mar 22, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Salesperson
I would like to thank our salesperson, Lewis Richardson. Not only did he not pressure or hover over us but he was very knowledgable. He followed up after the sale as promised. We loved our experience.
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L.Jurado
Mar 18, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Excellent Service
I have been very pleased with L.C. Toyota. From the day we ordered our Hybrid through them, to more recent oil changes, we have received excellent service. They have been very straightforward and easy to work with. They went out of their way to make sure my car mats and the surrounding area were safe, at no charge, even though my vehicle (year/model/serial#) was not on the recall list. They have gone above and beyond the call on more than one occasion.
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ROBERT WILKINSON
Mar 18, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Still The Best
My wife and I have owned Toyotas for many years. I needed a new vehicle, and dropped by Las Cruces Toyota to see if they had what I needed on the lot. Jon Stewart made it a real pleasure to buy from them. He's straightforward and easy to talk to, and made our buying experience as nice as I've ever had.
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LORI JARVINEN
Mar 17, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Wonderful people!!
Las Cruces Toyota treated me very well, I would buy another car from them. Service is great, prompt appointments, Jon Stewart is the best salesman, no pressure, can test drive by yourself. I loved my whole experience their.
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Rev. Peter A Cacoperdo
Mar 17, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Routine Service
I've used Las Cruces Toyota since we moved to NM in Nov. 2002. My latest service was done in record time. The only problem I've had with this vehicle is the wind[01 Camry] is that 3 window motors have "burned out" and were not covered. I had 1 replaced @ $500 + Ouch !!
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Eddie Jacquez
Mar 15, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Great Service
I purchased my 2005 Toyota 4Runner at Las Cruces Toyota and they have done all the maintanence and upkeep on it. The whole team does an excellent job and I feel they care just as much as I do about the preformance of my 4Runner
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Beth Janda
Mar 14, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Very responsive and prompt service
Had an unexpected service light come on and dealer got me in the very same day and out within the estimated one hour service timeframe. Even had shuttle backup plan for any delay.
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Joseph Denk
Mar 12, 2010
http://www.genbook.com/bookings/slot/reservation/30063501A Pleasure
Efficient and quick, the service from Toyota. This is a joy and a comfort. IWhen you ask for certain things to check, you get a great, personal review of the function requested. This time I wanted brakes checked and was quite pleased by the analysis. I really like the appointment thing where you can guarantee when you get out of there.
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RAYMOND DANIEL
Mar 8, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Great Customer Service!
We had a great experience in Las Cruces Toyota! They were able to get the car I wanted and they sayed late to get it done. We appreciate the extra effort.
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Robert Chavoya
Mar 7, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Warrancty - Gen sched maint for both my toyotas
Have always had confidence in the work that Las Cruces Toyota gives. Their service is exceptional. Their waiting area though small and not updated - is still quite comfortable.
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Joseph Anzivino
Mar 5, 2010
http://www.genbook.com/bookings/slot/reservation/30063501replaced wrong battery
i believe toyota las cruces incorrectly replaced my battery. as i was waiting iin the service area, a woman was approached by the service tech and was advised her battery needed to be replaced. my battery is less than four years old and i check the status of it every time i fill up. as of three days ago the indicator lite remainded green. i was also advised during my serice call that my battery was failing... i believe there was a paperwork mistake that cause me to replace my battery.
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Jim Bohn
Mar 4, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Top Shelf Organization
Efficient, friendly, courteous folks. Excellent workmanship and service. I had a wonderful Toyota service center before I moved here. Was hoping to find an equivalent. I did.
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Heather Corner
Feb 26, 2010
http://www.genbook.com/bookings/slot/reservation/30063501I Love my Toyota
My Toyota was purchased at L C T and has been serviced their ever since, such helpful staff, and excellent service at all times, would not think of going anywhere else
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Maria Hinojos
Feb 24, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Great service
As always, I find the staff friendly and willing to answer all your questions. The service has always been great. I will continue to take my vehicle to Las Cruces Toyota.
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Larry Tominberg
Feb 24, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Always excellent service and cooperative and friendly staff
As always, I have found LC Toyota service and staff excellent. They are always ready to help and answer questions. I can't think of anything negative to say about them. Not one thing.
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Sheila
Feb 19, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Great Customer Service
Everyone I've dealt with at Las Cruces Toyota has been very friendly and helpful, and completed the service quickly, which made it a very pleasant experience.
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ANNE KUESTER
Feb 17, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Good customer service
We have been very pleased with the service provided by Las Cruces Toyota. Raenee has been great and we would definitely buy another car from them. Thank You!
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'07 Camry Hybrid owner
Feb 17, 2010
http://www.genbook.com/bookings/slot/reservation/30063501OKAY, no big deal at Las Cruces Toyota!
Las Cruces Toyota gives minimum amount of time & courtesy. I was in a pinch about a yr. ago and took my Camry to Hoy Fox Toyota in El Paso for service; the personnel bend over backwards with pleasantries & courtesy. They always wash my car after its service. Now I avoid Las Cruces Toyota.
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Althea King
Feb 11, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Review
I was happy with the service but you need to get nitrogen for the tires. I am getting my oil changes done at another dealership because of this. You are lossing business because of this. So I only took my car for the recall because of the issue.
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Lydia Omohundro
Feb 11, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Very pleased, as always!
When I called on Monday morning about making an appointment for an oil change/tire rotation, as well as the accelerator recall service...I was given an appt. the next day, as well as a loaner car to use so my car could stay overnight. This worked out really well--since I live in El Paso and would be driving back and forth. I was treated with friendliness and respect and was surprised to be able to get in on the day I had requested! These are the reasons I continue to have my car serviced there!
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Robert Encinas
Feb 9, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Fast Response
When I called regarding my recall I was surprised by the quick response of a early appointment, everything was taken care of within a hour. The visit and experience was great.
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Jayd Kenyon
Jan 29, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Friendly, fast, and efficient
Very pleased with the overall experience, from the phone call to make the appointment, the greeting I received when arriving, comfortable waiting room with complimentary bottled water, the personal attention I received regarding my cars issues and though the check out process.
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Bertram PECKHAM
Jan 26, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Very Understanding & Helpfull
My check engine light started coming on intermittently. I brought my Matrix to Las Cruces Toyota for a diagnostic check. Unfortunately they discovered the computer had shorted out. Fortunately they had one in stock and were able to replace it for me in only a day. They were great about keeping me updated during the diagnostics and repair process. Everyone was very friendly and courteous, and I feel that my car has been repaired by professionals.
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Howard Dukes
Jan 21, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Service
They performed the service and pointed out a problem with my battery. I was able to use the warranty on the battery to have it replaced. They didn't have any batteries in stock, so I could not have taken care of the problem. Meaning another visit to the dealership
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THOMAS FURNIVAL
Jan 18, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Superior Friendly Service Far Beyond the Norm
I started with the LAS Cruces Toyota web site and it was far superior to the competition. It was fast, quick response, and a price on a vehicle that was in stock. When I travelled to the dealership I found it humming with activity. I was able to find the vehicle in question and the sales representative. He was responsibe, knowledgable, and very accomodating. My trade-in was evaluated. We went and had lunch time. We were able to reach a deal and took the vehicle home.
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elaine childs
Jan 13, 2010
http://www.genbook.com/bookings/slot/reservation/30063501And they even washed my windshield...
I have been having my Prius serviced by LC Toyota for 3 years now and have only had one problem (that's 9 service calls). That problem ended up being solved by the parent company, but LC Toyota did all the work. They are service oriented, a dying breed, and efficient. And they even wash my windshield if dirty and dust my dashboard. Good service is all in the details! I love my Prius.
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anonymous
Jan 9, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Great Service
The service for the 90,000 mile benchmark was great. The service manager updated me on the service from time to time. I would suggest that they update their waiting area to make it comparable to other Toyota dealers in the region. Overall, I highly recommend this dealer.
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KATHRYN DAVIS
Jan 8, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Great Service Great Car
Just bought a new RAV4 and love the ride. Smooth, quite, quick and good mpg! Everything in one cute package. Las Cruces Toyota is outstanding and I got a great price. I'm from Albuquerque and would drive down anytime to buy from this dealer.
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MICHAEL NORRIS
Jan 4, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Super respectful service in all areas....
Stands out way above the rest in all areas of service. This is our second new Toyota from Las Cruces Toyota and Jon Stewart. Friendly respectful service all the way.
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VERNON DENISON
Jan 4, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Nice experience
First time I've ever been in a dealership when I wasn't pushed to buy a vehicle. The salesperson was up on all the Toyota models and guided us through our selection without pressure, and was a pleasure to deal with. Will deal with this dealer again.
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Robert Chimko
Jan 1, 2010
http://www.genbook.com/bookings/slot/reservation/30063501improved service at Toyota
It was a pleasure having my car serviced at your shop. The staff had a smile and greeting upon my approaching the counter. Minimum questions were asked of me which made me feel as if they had a pesonal interest and knowledge or my requrements. Thank you !
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Gerald Holland
Jan 1, 2010
http://www.genbook.com/bookings/slot/reservation/30063501Five Star service
I had to make an unexpectrd trip to Huston and I knew my Solara needed service. I went on the internet to make an appointment for the next day. I never expected to get it that soon. They scheduled me for 0730 the next day. The service was performed in a friendly, professional manner and I am much apppreceative.
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Anna Marie Bernard
Dec 31, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Excellent as allways
I called Paul to see if I could schedule a oil change and he said that he could take me in an hour. The oil change was done in 45 minutes. No other dealership has ever been as nice and helpful as this one. Thank you guys for being there.
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LARRY&GUDRUN FIERSTINE
Dec 30, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Purchase of new Camry XLE
Having owned our previous Camry for 8 years, we knew Las Cruces Toyota was an excellent dealership. When it came time to trade, Anitia Moyer our sales rep. worked with us to get the exact car we were looking for. She is the greatest. When it came time to pick up our car, it was prepped and waiting out front for us when we arrived. Everything went great. We can not express our gratitude enough, to Anitia. Also a key person was Warren. He had everything so organized. In one word, EXCELLENT!!!!!
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Janet Honek
Dec 29, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Great personal interest in my situation
My service rep, Noel Torres, sits down with me and explains everything done to my car and what wasn't done because it was not necessary. He makes me feel like I am the most important customer he's ever had. Be sure to ask for him if you want great customer service!
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Satisfied Customer
Dec 28, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Wonderful Customer Service; good prices
The folks at Las Cruces Toyota made the car buying experience pleasant! Everyone from Sales to Financing were professional and extremely helpful. I feel I got an excellent car at a good price. Viva Toyota!
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sinnathamby pankayatselvan
Dec 28, 2009
http://www.genbook.com/bookings/slot/reservation/300635014th Toyota Camry purchase
We have purchased our 4th Camry on Saturday, 12/26/09. We still own all 4 of them, We purchased three of the four Camry's from Las Cruces Toyota. We purchased the 4th one from El Paso since we were residing in El Paso at that time. We are very pleased with the car and the emplyoees with whom we dealt with while purchasing the car. We always felt that the service was excellent and quick. They are friendly and courtious.
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Dan Shearin
Dec 20, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Fast curtious an friendly
Very nice people to work with. From sales to service .That is why we will get our next car from Las Cruces Toyota. This is our first time bringing in out car after purchase so we are very pleased that the service department is just as friendly and helpful as Rainee the Salesperson who sold us our camry!
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vicky molina
Dec 18, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Jon Stewart - The best salesman I have encountered
Jon is an assett to your company. He makes his customer #1. He does everything it takes to make you happy and works with you until he gives you a great deal. I am more than satisfied with his service, that is why this is the second car I buy from him and have chosen not to look elsewhere. I will always purchase my cars from him.
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JO STRAMIELLO
Dec 18, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Nice people
I made a mistake and was angry with the people at Toyota. When I realized my mistake I went to apologize, not sure if they would accept. They did, and were gracious and friendly. I appreciate that, consider it good character in the people there.
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Jim Locatelli
Dec 18, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Excellent as Usual
Another good expereience. Friendly and competent staff, excellent work. My questions answered fully, and my ride to/from Toyota prompt and courteous. The dealership and the quality of the vehicles keep me a Toyota customer
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Jason Silva
Dec 18, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Always Good!
I have always had a good experience at Las Cruces Toyota. Whether it be purchasing vehicles, getting routine maintenance or having my vehicle serviced ,I am always confident to go to them. They are friendly, knowledgeable and easy going. They comunicate better than most dealerships and make sure you are always taken care of. I love these guys!!
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Gabriela Ortiz
Dec 17, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Customer Service Survey!!!
Let it be know that I drive 45 minutes to get my vehicle serviced here. Why? Because CUSTOMER SERVICE is Excellent!!! Oscar the Mechanic is OUTSTANDING at what he does... Work on Cars! Thanks Guys & Gals!!!
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Another happy customer
Dec 13, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Excellent Customer Service
Repair appointment easy to schedule; staff polite, helpful, and efficient. Friendly staff constantly polling customers to see if a lift elsewhere were needed [home, restaraunt, whatever], checking to see if we were doing OK as we waited. This is my second turn with Toyota Las Cruces. In another state had a less than enjoyable experience with the Toyota dealership---Definitely not the case here. On a scale of five, service was a six. Highly recommend.
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Steven Griffis
Dec 12, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Treated Like a King
I am new to Las Cruces and needed service on my Prius. I was very fortunate that the best dealership I have ever been to is located here. There was no delay getting an appointment and the cost for a major service like 60,000 miles was very reasonable. Everyone treated me like I was their only customer but this was especially true of Max in the Parts Department. He went out of his way to make sure I bought the correct part for my Prius. I wholeheartedly recommend Las Cruces Toyota.
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A very satisfied internet buyer
Dec 10, 2009
http://www.genbook.com/bookings/slot/reservation/30063501great experience
I purchased a toyota by way of internet communication with Las Cruces Toyota. They were friendly, fun, helpful, and completely on target with respect to the car I wanted, and when it would be delivered.
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Jane Sims
Dec 9, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Good Experience
As usual, my car received its service promptly. I arrived at my appointed time, and was on my way again in less than an hour, with all points checked. I waited comfortably in the waiting area and had plenty of time to do some shopping while in Las Cruces. (I don't live in Las Cruces, but I always bring my car here for service.)
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Another Satisfied Customer
Dec 8, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Excellent Service
All the employees ( both sales and service ) with whom I have had contact have been very courteous and knowledgeable. A pleasure to do business with Las Cruces Toyota
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A satisfied customer
Dec 2, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Efficient and courteous
Service appointment was as scheduled, no waiting. They pay attention to your questions & needs, the waiting room was clean & comfortable. Even the coffee was good. Promised time was 1 1/2 hours, which is about what it took. I felt the service was thorough & car drives beautifully. Would recommend LC Toyota to anyone.
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A.F.O
Dec 1, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Incredible and Thoughtful Service
Toyota of Las Cruces is one of the friendliest, cleanest, and thorough dealerships I have ever visited. The staff from service and sales are courteous, knowledgeable, and very professional. They even greet me by my first name each time I go. An A+ experience every time. This was my first Toyota, and it won't be my last.
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Teodor Vulcan
Nov 30, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Professionalism
I was really impressed by the high degree of honesty, courtesy and overall professionalism of the people of Las Cruces Toyota. I would definitely give them the highest recommendations, both in service and sales. Thank you and continue being the best!
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ROBERT BRADSHAW
Nov 29, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Jesse
Our salesman was the best salesman we have ever experienced and when trying to purchase another vehicle, I got so ad at another salesman, I got up and walked out.
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Charles Cooke
Nov 21, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Great
As I've come to expect, LC Toyota's service department went above and beyond just servicing my vehicle. They take care of the customer as well. I really enjoy the extra attention to detail the staff provides in addition to honoring an old veteran's service to the nation.
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JEANNE STIPE
Nov 20, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Customer Service
As always, the customer service at Las Cruces Toyota was exceptional. The service was preformed in a timely manner. The service staff, particularly Noel H. Torres, went out of their way to make sure that my concerns about my vehicle were addressed.
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Thomas Wildman
Nov 20, 2009
http://www.genbook.com/bookings/slot/reservation/3006350135K check up
Service Manager cold and not concerned. Wanted Blue service without oil - told me $49 only $10 off normal price with a take it or leave it attitude. Opted for tire rotation only after I asked for this option. Waited over an hour after my appointment time (came in early also). Car was sitting on rack for ++++ time. Finally the Tech came to me and asked me to inspect with him a problem I asked to be looked at - Good Tech! - Service Manager was supposed to ask me back - he didn't! Not Good!
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Mona Crum
Nov 17, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Service Review
I am very pleased with the hospitality I receive from the staff at Las Cruces Toyota. They are very efficient, quick, and friendly. I will continue going back.
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CARL HARMON
Nov 17, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Stright forward and honest
I purchased a 2010 Tacoma pickup and the numbers that were discussed with the sales person were the exact numbers on the sales contract. A very pleasant and enjoyable experience.
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ROBBINS
Nov 17, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Great Staff and honest work
I have a 2007 Toyota Avalon, and all the service has been done by Las Cruces Toyota, and it will always be done there because the people are friendly, just like family
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Ted Morris
Nov 17, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Good work and friendly service
We've got a 2006 Sequoia with 85,000 miles on it, and have had all the scheduled service done at Las Cruces Toyota. The service has always been done correctly, and the people are friendly. The work is still done in a 1970's era facility, but the tools and techniques are up to date. I recommend Las Cruces Toyota for maintenance to your Toyota. Easy check in and check out too.
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Joseph Bell
Nov 16, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Fast, efficient and careful
They still owe me two wheel covers from my very first service. I know they kept them because I went immediately to a tire center to have the tires filled with nitrogen and they recorded the missing covers. Will I ever get them returned? I doubt it. With or without wheel covers, I love my trouble free Prius, five years and 50,000 miles without a speck of trouble.
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Tommie
Nov 15, 2009
http://www.genbook.com/bookings/slot/reservation/30063501THANKS
I had a very expensive service call on my Toyota Matrix. Not only was it handled in a timely fashion, but Toyota honored their warranty coverage so I did not have to pay. Wonderful to know that Toyota stands behind their product, their service, and their warranties
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Phillip Hernandez
Nov 13, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Pleasantly surprised
I went in for a an oil change expecting to be waiting in a boring room for three hours, like the last time. I was pleasantly surprised however when i discovered that not only was their free wifi, but that the service only took 40 minutes! Many thanks for a markedly better experience.
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William Bramlett
Oct 30, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Well Done
My thanks to LC Toyota for helping me get the springs on my Tacoma upgraded. They worked with the Toyota rep to get the springs needed to make the Tacoma more able to carry a 700 pound camper without bottoming out on back roads.
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Judy Marble
Oct 17, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Great Service
Great service. We know that our car will be well taken care of when we bring it in for servie. Your dealership goest the extra mile to make sure all items are taken care of.
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Jonni McClure
Oct 15, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Always Good
The service on our Prius has always been good. They have always fit me in when I have wanted and living in Deming that is very good. The wait is always what they say it will be. It has been great and when we get a new Prius it will be here. Thanks.
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JENNIFER KREIE
Oct 13, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Pleasant experience
The people at Las Cruces Toyota were friendly and easy to work with--no high pressure. It was a dramatic difference from a couple of other dealers in the area that I had visited. I did buy a car at Las Cruces Toyota.
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Ellsworth L. Lowe Jr.
Sep 30, 2009
http://www.genbook.com/bookings/slot/reservation/30063501EXCEPTIONAL SERVICE
I had my Toyota Prius serviced at Las Cruces Toyota yesterday. I was very impressed by the courteous and friendly greeting I received. Mike was my service representative and Tony performed the srevice on my car. Mike informed me up front what the cost of my service would be. I like that. He also kept me informed on the progress of my service and any reccomendations that Tony informed him about. I could not be more pleased with the treatment I receive and the service I got.
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lvbjbb
Sep 23, 2009
http://www.genbook.com/bookings/slot/reservation/30063501SERVICE AS IT SHOULD BE!
L.C. Toyota gives total service from ease of making appointments to efficient, thorough service and followup to make sure the customer is satisfied. The extra step that so many modern day businesses overlook. It gives me confidence when I take my Hybrid on the road.
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2nd Timer
Sep 10, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Very up front and honest sales persons
This is the second vehicle I've purchased from Las Cruces Toyota and each time the transaction was no nonsense, simple and promises were kept. Will return.
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Sandra
Sep 10, 2009
http://www.genbook.com/bookings/slot/reservation/30063501What a change!!!!
I recently went to Toyata for the 30,000 mile checkup. I was not looking foward to this---didn't like the last time I went. I was told there were new people. What a difference! The people were great and the service ,awesome. I am comfortable going back. Keep up the good work.
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CAROL Bouchard
Sep 5, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Perfect as always
My blue service was quic, fast, easy, and they even gave me a discount following a 6-month deployment to keep america's shores free! hooray! i brought my laptop and entertained myself using the free wifi in the waiting room. so i was couble efficient at toyota!
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Maurice Zeck
Sep 2, 2009
http://www.genbook.com/bookings/slot/reservation/30063501Amazing but true.
A few months ago I purchases a vehicle from james at Las Cruces Toyota. He was all business, always called back, nothing but the straight deal. My vehicle had a slight problem with the guages. I went in and they fixed everything perfectly and were very courteous to say the least. They even changed the oil for free, and inspected the brakes, and, and, and. I will not ever consider buying another vehicle that is not a Toyota, or buy one from another dealer. I could go on!l
Business Information
| Hours |
Mon7:30am - 8:00pm Tue7:30am - 8:00pm Wed7:30am - 8:00pm Thu7:30am - 8:00pm Fri7:30am - 8:00pm Sat8:00am - 8:00pm Sun11:00am - 8:00pm |
|---|---|
| Phone | (575) 523-5566 |
| Location | Get directions |
