Canadian Jewelry Exchangehttp://www.genbook.com/bookings/slot/reservation/30063343
40 verified customer reviews.
These reviews are from verified customers of this business.
Apr 26, 2013http://www.genbook.com/bookings/slot/reservation/30063343
Respectful, pleasant staff. No pressure to sell. Felt they fully disclosed my options, were honest, and allowed me the time I needed to make a decision.
Apr 10, 2013http://www.genbook.com/bookings/slot/reservation/30063343
Pleased with Outcome
I took some old jewelry in to see what it would be worth and was quite surprized by the outcome, I received more than I initially thought I would and the staff were also very nice and didn't pressure me to make a decision. If I have anymore jewelry to bring in, I would definately recommend The Jewelry Exchange. Thank you L.L
Apr 8, 2013http://www.genbook.com/bookings/slot/reservation/30063343
amazing customer service
I just wanted to thank Dilpreet Deu, Sabrina Shipley, and Lisa Maloney for their professionalism & amazing customer service. People don't always get the recognition they deserve and I just hope this falls upon the right eyes and that these three get a huge pat on the back for the time and effort they put into their work. I would recommend the Canadian Jewelry Exchange just because of these three employees who were extremely pleasant to work with!
Apr 5, 2013http://www.genbook.com/bookings/slot/reservation/30063343
Got my little fellow today. I had forgotten how cute he really was compared to the web photo!! How wonderful to have a place and people as nice as you all are to go and shop with confidence and the knowledge that the experience will be as incredible as it is. And it has never changed from day one.You all are so exceptional, talented and knowledgeable. I am so pleased. Thanks so much. A.H.
Apr 4, 2013http://www.genbook.com/bookings/slot/reservation/30063343
Happy With The Service
I just wanted I to say how happy I am with the service I received when my boyfriend and I came to purchase my engagement ring. The girl who helped us was so so so helpful and really listened to what I was saying. She found me my dream ring without me picking it out myself and I am over the moon thrilled with my decision :) I've worked in customer service for years and was a manager myself, and it's hard to find people that give that kind of service now a days. Again thank you :)
Mar 30, 2013http://www.genbook.com/bookings/slot/reservation/30063343
Excellent, knowledgable staff!! Felt very welcome, even though I come from a place where you can just walk into a shop, vs buzzed in. Everyone was smiling and friendly, very nice experience.
Mar 29, 2013http://www.genbook.com/bookings/slot/reservation/30063343
I dealt with Dilpreet and she went above and beyond in helping me today! The level of professionalism and knowledge that the staff exhibits is incomparable to any other jewellers and I would refer them for any type of jewellery needs. Not only do they have beautiful pieces but the staff makes the whole experience very pleasurable! Thank you Dilpreet for all that you helped me with.
Mar 9, 2013http://www.genbook.com/bookings/slot/reservation/30063343
Friendly , knowledgable and so helpful
What an incredible experiance dealing with CJE , they made the whole process of selling some unused jewelry and purchasing a new ring , painless. I will be back. Great operation you run
Feb 24, 2013http://www.genbook.com/bookings/slot/reservation/30063343
The experience of buying or selling was made easy each time I have been there. I have dealt with Sabrina for the purchase of a very important ring, and the selling of some metals. I was extremely well treated and left more knowledgeable from the experience. I won't deal with anyone else in BC because of their honesty first attitude.
Feb 16, 2013http://www.genbook.com/bookings/slot/reservation/30063343
Quick and informative
I was impressed at the speed of the appointment and the amount I money I got for old rings and other gold that I've never worn :)
Feb 2, 2013http://www.genbook.com/bookings/slot/reservation/30063343
Loved making the appointment on line. Was greeted very nicely when I arrived and escorted into an office where I met with a lovely young lady - she explained everything so thoroughly and gave me options. All around a great experience and I wouldn't hesitate to return or recommend to family and friends.
Jan 27, 2013http://www.genbook.com/bookings/slot/reservation/30063343
World Class Service
CJX may be in Kelowna BC Canada, but you wouldn't know after a visit. The staff and facility are world class. Their courteous, knowledgeable and take the time to answer questions I had. Mark took me thru the process from start to finish and offered me options that where customer friendly. The feeling I had while I was there, was that my satisfaction was more important than CJX's, which an excellent change from other big city jewelers. JH
Jan 24, 2013http://www.genbook.com/bookings/slot/reservation/30063343
Have my ring on consignment right now. Was offered a fair price and was dealt with in a professional manner. Also had my concerns and questions addressed very quickly. So hopefully it sells. Great business!
Dec 19, 2012http://www.genbook.com/bookings/slot/reservation/30063343
Recently went to the exchange to see what a ring was worth. They were totally honest and up front with me, spoke in simple terms and made me totally comfortable. I consigned the ring with them and hopefully it sells. Definitely recommend this company whether you're buying or selling:)
Dec 8, 2012http://www.genbook.com/bookings/slot/reservation/30063343
Took my ring in to sell or consign. I got a appraisal, cost and net. The woman said they could take my ring on consignment for me but could I wait a couple of months. Sure I could wait. But then changed her mind and said no they couldn't sell it as there were "flaws" in it. They could only buy it from me. So I left - with my ring.
Nov 5, 2012http://www.genbook.com/bookings/slot/reservation/30063343
Sabrina was friendly, understanding and thorough. I appreciated her sensitivity with what I needed.
Nov 3, 2012http://www.genbook.com/bookings/slot/reservation/30063343
I was impressed by the professional service. The staff was knowledgable and gave information in a clear and concise manner. Would recommend service to others.
Jul 6, 2012http://www.genbook.com/bookings/slot/reservation/30063343
Canadian Jewelry Exchange came highly recommended by a friend and the agent was very professional and explained how all items were evaluated. Would recommend to anyone for trustworthy service.
Jun 27, 2012http://www.genbook.com/bookings/slot/reservation/30063343
It always hurts to hear that your jewels arnt valued same price as you pay, However new from chain jewelry stores the mark up is ridiculous ....and we as consumers always fall for it. The jewelry exchange is priced right and fair.... I will definitely shop there!
Apr 14, 2012http://www.genbook.com/bookings/slot/reservation/30063343
Everything was done professinally and consideration was taken on sentimental pieces. Would tell anyone to go in and at least get a quote to think about!
Mar 22, 2012http://www.genbook.com/bookings/slot/reservation/30063343
We recently purchased our engagement ring here and are thrilled! I had my heart set to try on a few styles that were in store, but in person I didn't feel they were quite "the one". Graciously, Lisa offered to bring in a selection of others and that's when I found her! I'm very confident not only did we get the best deal, we got the best quality & service too. We also had an appt. to have some jewelry appraised for resale & felt confident we were given a fair quote. We'll continue to shop here.
Feb 26, 2012http://www.genbook.com/bookings/slot/reservation/30063343
Honest and Helpful
When I went into the Candian Jewlery exchange I didn't know what to expect, but as it turned out I had a great experience. The employees were all kind and very helpful. The appraisal process seemed to be very honest and everything was explained in full detail. Furthermore, booking an appointment online 1 hour before the scheduled time made things quick, easy and definitely efficient.
Jan 23, 2012http://www.genbook.com/bookings/slot/reservation/30063343
I found the experience so pleasant and professional with knowledge and expertise combined with friendly customer service. I am helping my grandfather sell a ring and they have made the process so easy and professional I would go back in a heartbeat!
Dec 2, 2011http://www.genbook.com/bookings/slot/reservation/30063343
Canadian Jewelry Exchange Definitively Good Guys
I have never sold a piece of jewelry in my life. I was treated kindly and professionally. I came to understand in a day they see many people in this economy with the same story as me. Would rather get by financially then have jewels in my drawer. Thank-you.
Sep 14, 2011http://www.genbook.com/bookings/slot/reservation/30063343
The process was painless! Everything was explained and I felt no pressure to sell. Did sell one item and thinking about consigning a second. Will be back!
Aug 17, 2011http://www.genbook.com/bookings/slot/reservation/30063343
I wasn't sure what to expect, but I was pleasantly surprised by my experience. The staff was courteous and professional, and there was absolutely no pressure at all. I'm very happy with the deal I received.
Jul 24, 2011http://www.genbook.com/bookings/slot/reservation/30063343
We had a very pleasant experience on our visit to the Canadian Jewelry Exchange. The agent was extremely pleasant and explained everything to us. There was no pressure to complete our transaction on the spot, but we did and were very happy with the result.
Jul 7, 2011http://www.genbook.com/bookings/slot/reservation/30063343
I was very pleased to be treated with respect, on th spot diamond removal and precise quote gave me the confidence to consign an item without any pressure. If I decide to change my mind I can go and pick up the item at anytime. Extremely knowledgable, Fair pricing.
May 16, 2011http://www.genbook.com/bookings/slot/reservation/30063343
Great Experience at Canadian Jewelry Exchange
My experience at CJE was a great expereince, very professional, environment was welcoming and staff was wonderful. I appreciated the Expertise given on site and value of their Services is very commendable. Thank you so much to their staff for assisting us with the online appointment.
Mar 20, 2011http://www.genbook.com/bookings/slot/reservation/30063343
Hi there, The service was exceptionally well. I did not feel pressure to make a decision on the pieces I was selling. Very helpful, pleasant and relaxed atmosphere. thank you
Mar 11, 2011http://www.genbook.com/bookings/slot/reservation/30063343
Canadian Jewelry Exchange , Kelowna, BC
Recently I had opportunity to book an online appointment with the Canadian Jewelery Exchange. I found this service to be convenient and professional. When I arrived at the store, the staff were ready for my appointment. I was treated in a respectful dignified manner. I found the service to be exceptional and was impressed with the expertise and knowledge. I felt well informed and comfortable. I have already passed on my good experience to friends and family,
Mar 3, 2011http://www.genbook.com/bookings/slot/reservation/30063343
made an appointment for an evaluation on a ring we are looking to sell. Upon arrival at the appointment, we were told that they don't deal in Titanium. That would have been a good thing to know beforehand - perhaps they should ask more specifics when booking appointments. Was a complete waste of my time & I won't return.
Jan 16, 2011http://www.genbook.com/bookings/slot/reservation/30063343
I recently purchase a new ring from Jewelry Exchange.The people were friendly and very helpful.The ring is stunning,I love it!I got great value for my money and would not hesitate to make future jewelry purchases there.
Oct 13, 2010http://www.genbook.com/bookings/slot/reservation/30063343
A good experience
I thought going to this company worked out very well. The agent explained everything - there was nothing hidden and I felt confiident I got the best deal I could.
Sep 2, 2010http://www.genbook.com/bookings/slot/reservation/30063343
I was very impressed with the staff at Canadian Jewelry Exchange. From the moment I entered their establishment they made me feel valued and comfortable. Mark was very informative and answered all my questions;he took the time to go above and beyond in terms of service. Thanks so much - I will definitely visit again!
Aug 19, 2010http://www.genbook.com/bookings/slot/reservation/30063343
The staff were professional, discreet and the transaction was explained in a manner that was easily understood. I recommend the Kelowna Exchange as a good place to sell unwanted jewelry.
Jun 24, 2010http://www.genbook.com/bookings/slot/reservation/30063343
love my new diamond studs, it is such a good idea to exchange unused jewellery, the service is excellent, and I will certainly go shopping there again..
Jun 12, 2010http://www.genbook.com/bookings/slot/reservation/30063343
I traded my old jewlery in for diamond earrings which are beautiful. The sales girl was so incredibly sweet, knowledgable and just absolutely amazing!
Apr 14, 2010http://www.genbook.com/bookings/slot/reservation/30063343
very well organized - didnt use the service though - just t op low of an offer - pawn shop offered more over all - the staff seamed to not know about my online booking...
Dec 6, 2009http://www.genbook.com/bookings/slot/reservation/30063343
Excellent customer experience. Coffee and chocolates as well as extremely pleasant staff. Mark was also very professional and explained everything very well. We look forward to dealing with CJE in the future.