These reviews are from verified customers of this business.
Mar 18, 2014http://www.genbook.com/bookings/slot/reservation/30050407
My boyfriend and I set up an online appointment to look at apartments. The next business day, John called us to confirm our appointment. Unfortunately, some of the places on their website that we wanted to look at were already rented, even though it said they were still available. But John was very friendly, he met us at the building on time and showed us the two vacant apartments, the application process was easy, and we just went in to sign the lease today. We can't wait to move in!
Mar 13, 2014http://www.genbook.com/bookings/slot/reservation/30050407
John is a very nice gentleman, he took extra time to talk to me about several units he had available. He also took me to a showing on very short notice. My experience was terrific. I recommend anyone to check E.C.R.R. to see if units are available for renting.
May 15, 2013http://www.genbook.com/bookings/slot/reservation/30050407
Nice facility. Friendly knowlegabe tour. Even received a call about being a couple minutes late. Talking to other residents all seemed to like the place and were also friendly.
Feb 20, 2013http://www.genbook.com/bookings/slot/reservation/30050407
Never met me for viewing
I made an appointment online for an apartment viewing. I arrived on time and waited about 20 minutes. During that time I called the Rental Resources main number and left a voicemail stating I was at the apartment. I never recieved a call back from them.
Oct 10, 2012http://www.genbook.com/bookings/slot/reservation/30050407
I woke up to water pouring out of my ceiling of my apartment from the one above me. At 4 in the morning. I called the on-call number on the voicemail and he was already at my apartment building, and had already called the fire and water restoration people who were on their way. What a relief!
Apr 25, 2012http://www.genbook.com/bookings/slot/reservation/30050407
I showed up and waited for 45 minutes for a showing and nobody had the courtesy to even call me back after I even called and left a message. Not only did I use the online reservation, I even had a phone reservation. They must think only their time is important. A sorry would have nice. Will not be looking to rent from them. Wonder how they run their properties? They would have received zero stars, but you have to at least give them one star to submit this.
Apr 21, 2012http://www.genbook.com/bookings/slot/reservation/30050407
Nothing short of excellent!
From booking my appointment online to the house showing, every aspect of my experience with Rental Resources was excellent! The properties I looked at were beautiful, and the man showing me the homes was very knowledgeable about them and answered all of my questions. I'm keeping my fingers crossed I'll get to live in the home I toured!
Mar 1, 2012http://www.genbook.com/bookings/slot/reservation/30050407
The Best Rental Service I've Experianced!
My experience was great from the beginning to end. The online scheduling was very convenient. The person showing the apartment was super nice and helpful, he answered all my question right away. I'm hoping to sign a lease with them!!!
Nov 28, 2011http://www.genbook.com/bookings/slot/reservation/30050407
Easy and Convenient
Booking the appointment online was extremely simple. The gentleman showing the apartment (John, I believe?) was on time, friendly and informative. It could not have worked out better!
Sep 27, 2011http://www.genbook.com/bookings/slot/reservation/30050407
No show, no return calls
My girlfriend and I drove 30 minutes to look at an apartment. No one showed up to show us the apartment. No one answered the phone when I called or returned the message that I left. I'm not sure they could do a worse job than that.
Aug 24, 2011http://www.genbook.com/bookings/slot/reservation/30050407
I am sorry I could not make the appointment because I was ill. I did not have any of your contact information with me at home. I sincerely apologize. I did, however, like the online booking which is very convenient. Thanks again.
Jan 17, 2011http://www.genbook.com/bookings/slot/reservation/30050407
I liked booking online, it was easy and very convenient! The person showing the apartment was very kind and on time. I can't wait for my application to be processed so I can sign the lease!